NICE Systems launches PSAP tool

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Friday, August 16, 2013

RA’ANANA, Israel—NICE Systems recently announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident, according to a company statement.

The solution offers value to public safety organizations by supporting the evaluation of single calls as well as complete incidents, including the processing of multimedia input, such as GIS, video and CAD screen.

This helps PSAPs and security operation centers break down emergency events, giving them an optimal view for investigations, debriefing and training purposes, the statement noted.