AvantGuard paints its success

Tuesday, February 1, 2005

OGDEN, Utah - Seizing an opportunity to grow its monitoring business, AvantGuard Monitoring Centers purchased and upgraded Security Associates International’s regional central station here and increased its overall business to more than 40,000 in little more than one year.

Before consolidating its nationwide monitoring activities, SAI operated numerous central stations throughout the country. Now, the third-party monitoring firm maintains facilities in Arlington Heights, Ill. and Pompano, Fla.

Prior to adding a location here, AvantGuard operated an UL-listed central station in Tacoma, Wash. That location launched with MAS’ MasterMind platform, but both underwent an upgrade in software after the deal was completed in December 2003.

Although the financial terms of the deal were not disclosed, the acquisition provided the company with a means to increase its nationwide business with the Utah location and a stable foundation in Washington state for activity in the Northwest.

“We’re pretty aggressive; we would like to put another 10,000 accounts this year,” said Kristi Oliva, vice president at the company. According to Oliva, the company has also increased the amount of partners the company works with in the area, from 20 dealers to approximately 100 dealers.

“We see our presence nationwide,” said Oliva. Indeed, the company monitors accounts in Connecticut, Georgia, Pennsylvania and throughout the Midwest.

AvantGuard maintains its headquarters in Tacoma, and that site handles approximately 10,000 accounts. It was built from the ground up, and its doors opened in April 2002.

“Some people think we’re crazy for having two central stations,” said Josh Garner, president of the company. “But it works when you look at the numbers.” The company does not intend to add a third central in the future.

With its current capacity with the two central stations, the company can handle upwards of 200,000 accounts.

“We would now like to increase them to capacity,” said Garner.