AvantGuard relocates executive offices, monitoring center

Expanded service offerings forthcoming
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Tuesday, October 5, 2010

OGDEN, Utah—AvantGuard Monitoring Centers recently completed a move of its corporate headquarters and monitoring center to a new location here. AvantGuard president Josh Garner said the move, while not AvantGuard’s idea, has definitely worked out for the best.

“Our old building had been bought by developers in April 2010. We were given three months to relocate. Fortunately, we had seen this coming, and so we had already identified the space that we would be moving to,” Garner said. “In three months time, we built out our new space, brought in all the fiber and telecommunications, and moved.”

Garner said the relocation came off without a hitch and was completely invisible to AvantGuard dealers and end users.

“Thanks to our real-time hot redundant configuration, our dealers and their customers noticed little if anything during the move. Kudos goes to Scott Rich my VP of IT and Rob Dyer, IT manager, who orchestrated the whole thing in 90 days, and pulled it off beautifully. It was the best exercise in disaster preparedness that we’ve ever done, and everything worked as planned.”

Security Systems News spoke with AvantGuard about the importance of hot redundancy between disparate monitoring centers in its 2010 Central Station Source Book [http://www.securitysystemsnews.com/sites/default/files/resources/SSN_201.... AvantGuard maintains 24/7/365 hot redundancy between its Ogden, Utah and Tacoma, Wash. centrals.

Garner said the move—to a basically UL-compliant, steel and concrete structure comprising 24,000 square feet—gave AvantGuard plenty of room to evolve. “The new space is only 3,000 square feet bigger, but it feels much bigger than our last space because it’s more open and conducive to a call-center-type operation,” he said. “We have lots of room to grow within our space, and we have the first right of refusal on the 16,000 square feet of neighboring space. We expect to be here a long time.”

Garner said to expect new service offering announcements in Q1, 2011.