SSN Staff  - 
Tuesday, February 1, 2005

CSAA conducts new compensation survey

VIENNA, Va. - The Central Station Alarm Association announced plans to conduct an abbreviated version of its bi-annual compensation, benefits and incentive practices survey.

The survey, which will conclude at the end of the month, will be distributed through the Accent listserve and the association's web site.

CSAA members and non-members are eligible to participate. Salaries and benefits of central station managers to supervisors and operators will be collected in the survey.

The results will be emailed for free to those who participate and will also be discussed at the association’s North American Security Symposium & Exhibition meeting in Montreal in May.

Emergency 24 releases guide to monitored alarms

CHICAGO - Emergency 24 has released a report that discusses commonly used terms in the alarm industry.

The report, called “Alarm Monitoring Reference Guide,” covers topics that include different types of alarms, monitoring services, security equipment and systems warranties.

E24, a third-party monitoring firm, said the guide will assist home and business owners with the purchase and proper operation of monitored alarm systems.

The guide is free and available at

UCC attains five-diamond rating from CSAA

SAN ANTONIO - The Central Station Alarm Association has awarded third-party monitoring firm United Central Control with its Five Diamond Central Station Certification.

In order to receive the distinction, the central station’s operators participated in an online training course designed by the CSAA and administered a test on the material. There are approximately 30 central stations that have received five-diamond certification.