ESX 2019 unveils education program

Monday, February 4, 2019

INDIANAPOLIS—The Electronic Security Expo (ESX) announced its 2019 educational programming for ESX 2019, which will be held here at the Indiana Convention Center from June 3-6. Electronic security and life safety professionals will gather at ESX 2019 to access best practices and new concepts that help security professionals run, grow and maximize their businesses.

The timely, peer-led sessions focus on applicable knowledge and encourage dialogue among industry professionals. “The educational program’s peer-to-peer seminars are boasted as one of the strongest educational opportunities in the industry,” ESX noted in the announcement. “Passionate professionals share their take on the challenges the security industry faces, and engage in meaningful dialogues with attendees.”

David Speer of Custom Alarm, pointed out, “The training opportunities are plentiful and diversified,” and former attendee Rick Seymour of CSI: Palm Beach praised ESX’s education as “best practices taught by best practitioners.”

During the annual trade show, more than 35 seminars designed by and for the industry will prepare integrators, dealers and monitoring center professionals to better compete in today’s evolving marketplace by bringing unique and proven strategies that they can implement immediately in their organizations.

“Carefully selected speakers present real-world solutions and balanced perspectives in a well-rounded program of industry-specific topics,” according to ESX. “Some company owners and C-Suite executives use the event as a team-building opportunity because of the diverse offerings at ESX. Everyone can maximize their experience by customizing their learning with the four carefully configured educational tracks.”

The “Grow Your Business” track, sponsored by FLIR, focuses on sharing innovative ideas to increase top-line revenues, offer new products, invigorate sales and build a customer-centric team. Sessions include:
   •    Opening Doors to New Sales: Powerful Access Control Strategies that Generate Profits
   •    7 Ideas to Beat Low-Cost Providers
   •    Top 3 Ways to Grow Your Video RMR
   •    Successfully Launching New Products with Existing Customers and New Markets
   •    5 Hot Markets for Video Surveillance
   •    How to Drive Performance with Your Sales Team and Weed Out Underperformers
   •    7 Powerful Ways to Market Your Business on a Limited Budget
   •    Advances in Fire Alarm Technology: What Does the Future Hold?

The “Maximize Your Monitoring Center” track zeroes in on next-generation monitoring technologies, operations and management techniques that deliver meaningful services. Sessions include:
   •    Contract Monitoring Liability Primer: What to Do and Who’s Responsible When Things Go Wrong
   •    Hiring from Outside the Monitoring Industry: Surprising Resources for Great Operators
   •    Artificial Intelligence (AI) Real Time Video Monitoring Solutions to Take the Guess Work Out of Alarm Verification
   •    When Time is Actually Money: How to Streamline New Technology Deployments in the Monitoring Center
   •    Improving Monitoring Center Communications with 911 Centers Using Automated Secure Alarm Protocol
   •    Easy Ways to Improve Alarm Verification Practices to Reduce False Dispatches and Save $$
   •    The Manager’s Guide to Monitoring Center Benchmarking: Top Key Performance Indicators (KPIs) to Manage Change

The “Run Your Company” track, sponsored by Security Partners, focuses on innovative ways to lead and manage a company, including operations, finance and customer service. Sessions include:
   •    Not in My House: Upselling Before Customers Flip with Upgraded Tec
   •    Sales Vs. Operations: 6 Ways to Turn Conflict into Collaboration
   •    5 Faster, Smarter Ways to Improve Cash Flow
   •    Installation Performance: On Time, On Budget, On Par for Quality
   •    Onboarding Customers: Creating Amazing Experiences that Drive Referrals
   •    How to Manage the Word on the Street: Online Reputations, Good and Bad
   •    Maximize New Employees – Why Onboarding is Critical to Their Success
   •    Data that Drives a Personalized Customer Experience
   •    Compensation Strategies that Drive Performance and Company Value
   •    5 Proven Ways to Reduce Service Truck Rolls
   •    Shhh … How Listening to Employees and Customers Can Have a Major Impact
   •    5 Tips for Effective Employee Performance Evaluations

The “Rethink The Future” track, sponsored by, gives a broad perspective of what lies ahead and prepares attendees for fast-paced, revolutionary breakthroughs. Sessions include:
   •    Industry Perspective: Update and Analysis
   •    Why Building an Innovative Culture is Good for Business
   •    Essential Questions to Ask Before Selecting Next-Gen Products and Services
   •    Beyond Physical Security – What You Need to Know in Consumer Privacy & Data Risk

Preview the full schedule of education and register online today. The early-bird rate of $250 is available until April 19.