The right place, at the right time

SSN Staff  - 
Saturday, May 1, 2004

Offering patrol service boosts integrator’s biz
BEAVERTON, Ore. - A new building for First Response comes at a pivotal time for the provider of commercial security systems and guard response in a market that now requires verified response to an alarm.
The 15-year-old, full-service security company moved into its new 7,000-square-foot building on the heels of a number of area towns, such as Seattle, Salem, and Eugene, Ore., enacted ordinances requiring verified response before police respond to an alarm.

Though successful before verified response went into effect, First Response expects to see a dramatic increase in business. The company has recently signed contracts with three national companies to provide guard response to their alarms and has hired additional employees to handle the added workload administratively and on the patrol side.

“We’re very thankful for what has happened,” said Dave Foglio, president and founder of First Response with his wife Charlene.

Much of the new work will come on the administrative side, which assembles the response reports to deliver them to customers and alarm companies. Five new patrol offices have also been added to the company’s roster of 190 employees.

The company already operates six patrol cars in the Seattle area, but expects it to increase that with two additional patrol cars within the next six months. Eleven patrol cars cover the Portland area and respond to 1,500 alarms each month.

Besides providing room for more employees, First Response’s new headquarters includes ample space for future growth. Another 3,900square feet of office space will be leased to a tenant for at least several years.

“In the next three to five years we’ll be able to take over those spaces as we expand,” said Foglio.

The new facility also brings First Response’s employees under a single roof, instead of split between two different buildings. It features a showroom allowing the company to offer product demonstrations for future employees.

“It’s going to be a huge benefit to end users, where they’ll be able to touch and feel the product,” said Foglio.