Security Central to open second central station

The new facility offers redundancy, disaster recovery capabilities and more space in anticipation of growth
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Wednesday, August 28, 2013

STATESVILLE, N.C.—Security Central, a third-party central station based here, is preparing to open a second central station in North Carolina in October.

The new facility, located in Hickory, N.C., about 30 miles north from Security Central’s headquarters, is designed to accommodate forthcoming expansion plans, Caroline Brown, business development manager at Security Central, told Security Systems News.

“Our dealer base has expanded,” Brown said. “We’re growing, so we need that room to handle more of our accounts.”

Currently, the company’s dealer network is 2,000 strong, with slightly under 400,000 accounts.

Besides additional space, the second facility will feature a disaster recovery solution that will allow the new central to “be a disaster recovery site if we need it to be,” Brown said.

The new facility is slated to open in the first week of October, coinciding with Security Central’s 50th anniversary. When the new central opens, Security Central plans to implement a load balance, diverting half of its alarm traffic calls to its facility here, Brown told SSN

Security Central’s two central stations carry the same features, have similar setups and are roughly the same size. The new facility, like the old, will also be UL-listed, Brown noted.