Security Partners forms alliance for remote managed access

Partnership with Ontario-based RBH expands RMR opportunities for dealers
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Wednesday, December 19, 2012

LANCASTER, Pa.—Security Partners, a wholesale monitoring company based here, is now offering the latest in remotely managed access services—along with new opportunities for RMR—through an alliance with RBH Access Technologies.

The new partnership follows the October launch of Security Partners’ Advanced Services Division, which was created to keep pace with market demand for managed video and access control. That led the company to reach out to Brampton, Ontario-based RBH, a manufacturer of electronic access control products and software.

“We were very familiar with RBH. They have a very strong reputation internationally and certainly within the United States,” said Michael Bodnar, president of Security Partners. “So we set a course for exploring how we could work together, and I’m very happy to say that quickly our friends from RBH joined us in putting this product offering together.”

Using RBH products in the field and RBH software at its monitoring center here, Security Partners is offering the latest access control technologies without the need for on-site hosting and maintenance of card systems by end users. Services include off-site data lockdown, remote site management, access alarm response supervision and a “digital doorman” service that allows operators to electronically control access points.

Bodnar said the alliance with RBH will cut installation costs for dealers and provide new sources of RMR through the availability of the new services.

“It was a marriage of the right equipment to save money on the installation side in the field and the right monitored services to open up new territories, new niches and new recurring monthly revenue,” he told Security Systems News.

Jim Tapp, regional sales manager for RBH USA, said one of the biggest advantages of the partnership for dealers and end users is that it allows them to offload the overhead of system administration and computer maintenance to Security Partners.

“That just goes away and the end user focuses on their core competencies, not security, and the dealer focuses on security services and RMR,” he said.

Bodnar said dealers helped Security Partners develop its program for managed access services and they have been “very positive” about it. The company hosted 18 dealers from the mid-Atlantic for a rollout training session in December through Security Partners University.

“We had some of our regional dealers join us for a day of learning regarding the products, how to integrate and how we can provide them with that additional recurring revenue,” he said. “We’re going to do this on a regional basis in 2013.”