New head of the class at CSAA
Whether it’s informing members about best practices, the latest technology or training that can help their bottom lines, the Central Station Alarm Association has made it a mission to constantly raise the bar. That bar got a boost this month with the appointment of Stephanie S. Morgan, the CSAA’s first full-time director of education and training.In her newly created position, Morgan will be responsible for expanding the CSAA’s technical and professional training, and for building on its foundation of courses, workshops and webinars. She joins the organization after 10 years in post-secondary education as an instructor and administrator.
“She brings a depth of understanding of the theoretical and practical applications of education and training not only to CSAA, but to the industry as well,” Steve Doyle, CSAA executive vice president and CEO, said in a prepared statement. “No industry succeeds in the long term without goals to continually educate and upgrade its work force. Stephanie will bring a fresh perspective to our programs and long-term educational goals.”
Morgan recently completed her doctorate in rhetoric and composition, with a concentration in technological literacy, at the University of North Carolina at Chapel Hill.
Five Diamond club: Congratulations also go out to the Crime Alert Monitoring Center of San Jose, Calif., which recently received Five Diamond certification from the CSAA. Crime Alert is one of fewer than 150 centrals nationwide to have earned the distinction.