I got my latest edition of CSAA's Signals a couple days ago. It looks CSAA is now offering CEUs to attendees of its Fall Operations Management Seminar this year. That's exciting news for anyone wanting or needing to get credentialed. SIA's also bolstering their summer course offerings. I cover the two associations' education efforts in an SSN Newswire story here. I had a chance to visit last year's Fall Operations Management Seminar in Peabody, Mass. and was impressed with the participation of attendees. Actually, I took some video footage there that fell through the cracks as ssnTVnews was getting off the ground. I've decided to post those brief interviews in this blog. Enjoy! (Ps. I apologize for the shoddy quality of these vids, which were shot before SSN got it's slick in-office studio complete with (somewhat) high-end recording equipment and crack production team... The following vids are the product of me standing there with a cheap camcorder.) Greg Berry Seacoast Security Loretta DiVincenzo (Check out the August issue of SSN for Five Questions with Loretta). Gillmore Security Systems Steve Dumont Graham Alarm Monitoring Morgan Hertel (then at The Command Center) Mace CSSS Karl Ide Diebold Pam Petrow Vector Security
It was with great sadness that I visited the blog maintained by SIAC's Ron Walters to update friends and family on his daughter's condition today and learned that Ron's daughter Elena passed away Monday. Please keep the Walters family in your thoughts and prayers. Here is link to the blog. Ron and his family have asked for no calls at this time. They have asked that in lieu of flowers donations be made to the ARDS Foundation (acute respiratory distress syndrome), or any other appropriate charity. There will be a celebration of Elena's life on Friday, July 31 at 1:00pm, followed by a catered meal, all taking place at Florida Bible Church, located at 9300 Pembroke Road in Miramar. The service and the following celebration is open to all of Elena's friends and family.
My cohorts Martha and Leischen forwarded an email from SIA on to me. It looks like SIA is improving its central station training courses beginning in August. From the email:
Starting with the August class in Alexandria, Va., the CST course will include expanded instruction on: ETL certification; how to read formats (with an explanation of the various languages); alternate signal delivery to include IP and GSM; and other topics.I wrote a story on the SIA CST recently and at the time, MJ Vance from CenterPoint Technologies (who underwent the course, herself) said the course was of extreme value.
Taking the SIA instructor classes really shows your level of commitment not only to educate yourself on the industry, but to educate your employees and help them sharpen their skills. At CenterPoint, we really felt it was our responsibilityâ€”managementâ€™s responsibilityâ€”to ensure every employee is given the right tools to succeed in the position they were hired for.More information on the courses can be fond at SIA's website.
I was going through my email this morning upon return from my vacation last week when I came across this small news item from the Bay Area News Group's timesheraldonline.com. The news is from Vallejo, Calif. False alarms are obviously a huge problem, and it's great to see municipalities stepping in and helping out by providing end users a way to not only learn how to use their alarms, but also to learn why false alarms are such a big deal. The industry's various associations also have online training in false alarm awareness. CSAA has a course found here, while FARA has options here. SIA points out many municipalities are beginning to offer false alarm training/awareness schools and programs to help fight the problem. Especially in today's economy, let's all do our part to help solve the problem.
I was doing some email interviewing lately on a story I wrote on DIY surveillance systems when Keith Jentoft over at RSI--in a sort of impromptu Videofied pitch--pointed me in the direction of this little nugget from the Odessa American, out of Odessa, Texas. Can you say irony? My favorite part is this sardonic little gem:
The equipment, obviously, was not in use at the time of the theft.Really? I don't like to make fun of anyone's misfortune, but doesn't this almost seem like something you'd see in The Onion? Good luck to the Odessa PD in tracking down the stolen goods, and good luck to Utah-based Apex Alarm in recouping the loss.
I just got off the phone with SIAC director Ron Walters who, despite extenuating circumstances, called me back by deadline for commentary on a follow up story to a piece I wrote in February on an alarm ordinance task force in Santa Fe. Ron and his family could really use some positive energy and support from the industry right now. Please keep Ron, his daughter Elena, and the whole Walters family in your thoughts and prayers. Drop by the blog Ron's maintaining and show your support.
The CSAA announced the winners of its annual excellence awards at this year's ESX show in Baltimore on June 24. There were nine awards given, and, for the first time since the the awards' inception four years ago, honorable mentions in each of the three categories. The award categories are Central Station of the Year, Central Station Manager of the Year, and Central Station Operator of the Year. Here's an excerpt from CSAA's Signals:
2009 Central Station of the Year: DGA Security Systems, Inc., New York, N.Y. Honorable Mentions: ADS Security, L.P., Nashville, Tenn.; Doyle Security Systems, Inc., Rochester, N.Y. 2009 Central Station Manager of the Year: James Riti, DGA Security Systems, Inc., New York, N.Y. Honorable Mentions: Greg Hurst, Monitronics International, Dallas.; Suzie Nye, AvantGuard Monitoring Centers, Ogden, Utah. 2009 Central Station Operator of the Year: Jeffrey A. Karabinos, Vector Security, Inc., West-Central Monitoring Center, Pittsburgh. Honorable Mentions: Charles Balletto, DGA Security Systems, Inc., New York, N.Y. Stewart Pittenger, Vector Security, Inc., Eastern Monitoring Center, Plymouth Meeting, Pa.The purpose of the awards, according to the CSAA, is to "establish and promote the inherent value of central station services, to honor those who have made the most significant contributions to the service, and to promote the distinct level of professionalism attained by UL-listed/FM-approved central staions." Participation in the awards is open to any UL-listed/FM-approved central stations, regardless of their affiliation with the CSAA. Keep your eye on the next issue of the CSAA's Dispatch for more details.
So I just saw my first prime time, broadcast network commercial for the brand-spanking new Broadview Security, formerly Brinks Home Security. It happened very quickly... I definitely saw the new logo and got the sense that they were there to protect me, which is good, and they certainly aren't wasting any time in educating the public on who they are and what they do. But the thing that sticks in my mind most was the (so it seemed to me) overly emphasized, prominently featured words "Rapid Response," which appear in all the Broadview Security commercials online at YouTube. I'm no expert, but isn't there some brand dilution going on there? Isn't this kind of like McDonalds airing a line of commercials in which they say "We're the king of the burgers, the veritable burger king!"? Interesting. I saw it on FOX while watching "Family Guy" reruns, so take my opinion with a grain of salt. Keep your eyes open for it.
Just read this story from Minneapolis CBS affiliate WCCO about some rather questionable sales tactics allegedly carried out by an ADT salesperson. ADT has said it does not condone the salesperson's actions. Well, I should hope not. It's a shame that people can't rely on actual events and the truth to make the sale. According to many, the current economic climate should give plenty of fodder for people to come to the conclusion they need to better protect their lives and their property.
Just got an email concerning NBFAA's swearing in of new Executive Committee members. A portion of the release follows:
IRVING, Texas--The National Burglar & Fire Alarm Association swore in three new Executive Committee Members during the General Membership Meeting at the Electronic Security Expo (ESX) on June 25. "Officers, elected and appointed, are guardians of the reputation as well as the property of the association, and play vital roles in its preservation and progress. It is their obligation to act for and on behalf of the association and to maintian and adhere to the highest standards of ethical conduct," said NBFAA Immediate Past President George Gunning, who swore in the new members. The three newly elected officers are: * Charles "Dom" D'Ascoli, Smoky Mountain Systems Inc., elected to one-year term as vice president/president elect * David Koenig, Capital Fire & Security Inc., re-elected to two-year term as treasurer * Ralph Sevinor, Wayne Alarm Systems, Inc., elected to two-year term as vice president.More information on NBFAA and ESX co-founders CSAA can be found by clicking each clickable word.