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Alarm.com Academy launches training conference

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Wednesday, October 11, 2017

Alarm.com announced today the launch of its PowerUp Conference, an intensive multi-day training program exclusively for Alarm.com's service provider partners. At the training conference, scheduled for Nov. 14-16, 2017 in Dallas, Texas, participants will learn technical and operational skills, and sales expertise in the smart home and business security fields. Created by the Alarm.com Academy training program, PowerUp offers a customizable schedule of specialized, hands-on training and industry insights.

"PowerUp is a comprehensive, immersive learning environment designed to ensure that our service provider partners come out of the conference with actionable skills and knowledge to improve their business," Katie Refano, Alarm.com's director of training, said in the announcement. "With more than 25 sessions to choose from, as well as presentations from Alarm.com executives and product updates from hardware partners, attendees will be able to tailor a learning experience to their exact company role and business needs."

PowerUp is the latest addition to the Alarm.com Academy, Alarm.com's program of in-person and online training for service providers. Continually refreshed and expanded to keep service providers ahead of the latest innovations and market trends, the program offers end-to-end training across all areas of a service provider's business, helping Alarm.com's partners to become experts in selling, installing and supporting Alarm.com products and services.

In terms of overall growth for the Academy, Matthew Zartman, director of marketing for Alarm.com, told Security Systems News that from 2015 to 2016 “we’ve seen a 57% increase in in-person training participation. From 2015 to 2016 we’ve seen more than 170% increase in participation in our online training program."

PowerUp offers a broad array of focused training sessions for different roles within service providers' businesses, including:

•    Installation: Technicians can learn how to get every installation right the first time and avoid future truck rolls with Alarm.com's mobile tools, while earning Continuing Education Units that keep their qualifications up-to-date.
•    Operations: Managers can learn how to get hands-on with system integrations, business intelligence reporting and account set-up tools.
•    Sales & Marketing: Sales personnel will learn to use Alarm.com's end-to-end suite of resources to increase close rates, grow RMR, and maximize lifetime customer value.
•    Customer Support: Join advanced workshops in remote troubleshooting led by Alarm.com's C.O.R.E. support experts.

Alarm.com service providers can register to attend PowerUp by clicking here, or by emailing: academy@alarm.com.