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Sales

Six CRM best practices for sales managers

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08/29/2018

If there is one thing all sales people can agree upon, it’s that most companies have a poor CRM process. Fortunately, most of these challenges can be corrected by the sales managers, so I’ve decided to offer the six best practices that I’ve seen help companies fully utilize a CRM system.

Five ways a sales leader can find and win new accounts

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05/30/2018

For a million valid reasons that are beyond the scope of this column, commercial security has evolved into an industry of account management.

Five best practices of effective sales coaches

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04/18/2018

One of the largest gaps I see in sales managers’ performance is their lack of coaching. I don’t mean formal sales training, but coaching done by one’s boss—the roll-up-the-sleeves and show-you-how-to-do-it type of coaching. I’m referring to the field rides with 45-minute debriefs at Starbucks, working on a solution in a closed conference room together, and running through role-playing scenarios in the car, just before heading in for the presentation. That’s coaching.