Subscribe to RSS - Security Systems News

Security Systems News

Shake-up at Devcon: Hafen replaces Ginsburg as CEO

Industry veteran Richard Ginsburg departs just weeks after taking job; former Pinnacle COO Steve Hafen now at helm
 - 
03/21/2012

HOLLYWOOD, Fla.—Devcon Security has a new CEO—its second one in about three weeks.

March Networks/Infinova deal likely to close in next few weeks

 - 
Wednesday, March 21, 2012

March Networks, provider of intelligent IP video solutions, announced yesterday that its shareholders approved the sale of the company to Infinova. The $88 million deal, announced in December
may close as soon as next week and before the end of April, according to a statement from March.

March is awaiting a "final order"  from the Ontario Superior Court of Justice. The hearing is scheduled for this Friday.

How will new robocalling rules affect your business?

 - 
Wednesday, March 21, 2012

Calling all alarm companies …

Are you robocalling into the void in an attempt to land new business, or to sell new products and services to existing customers? There are new rules that will soon affect you.

Under provisions of an order adopted Feb. 15 by the Federal Communications Commission, express written consent will be required from consumers before a company can place a marketing robocall to a residential or wireless number. The FCC also will require telemarketers to provide an automated “opt out” mechanism during each robocall, and it is sunsetting an important exemption for businesses placing such calls.

The bottom line for the alarm industry is that companies using robocalls to market products and services will no longer be able to do so under the “established business relationship” exception, according to Lou Fiore, chairman of the Alarm Industry Communications Committee. Instead, companies will have to obtain prior customer approval.

The good news for alarm companies is that the AICC petitioned regulators to protect certain industry uses of robocalling, and Fiore said the FCC adopted final rules that did just that.

“Alarm companies that use robocalls to try to reach customers to verify an alarm [after initial attempts by a live operator] should be able to continue such practice because it would appear to qualify as a call made for emergency purposes, and not a call made for a commercial purpose,” Fiore wrote in an online AICC missive. Calls to verify service appointments and to collect debt also will not require prior consent.

Implementation of the new rules is pending publication of approval by the Office of Management and Budget in the Federal Register. The exact time frame for that is uncertain, but it will happen. To determine the extent that it will affect the industry, the AICC is asking companies that use robocalling for marketing purposes to contact Fiore at ltfiore@aol.com by Friday, March 23.

And those political robocalls that we all know and love? They’ll still be allowed. Only seven months till November …

“The Trip to Bountiful”: Comcast now "at home" in Utah

 - 
Wednesday, March 21, 2012

Comcast is now selling home security in Utah, right in the backyard of the major summer-model security companies.

When it comes to telecoms and cable companies getting into home security, I’ve written before about how Comcast has been in the forefront of that trend. It launched its Xfinity Home Security product in 2010.

It also recently renamed the product as just Xfinity Home to reflect the fact that the service includes many home automation features in addition to home security.  And Comcast has launched the product in numerous major markets around the country and continues to introduce Xfinity Home in even more places. For example, it had a Seattle launch in February and this month Comcast announced it’s now offering the service in Utah, home to residential security giants like Vivint and Pinnacle Security.

I’ll be talking to them about their take on this new player both in their home state and nationwide. Keep your eye on this site for more!

Help for “fear of IP” sufferers!

 - 
Tuesday, March 20, 2012

Dealers, do you have a fear of IP? If so, Honeywell has a cure for you.

The industry is transitioning from analog to IP, but some dealers are a bit fearful of the new technology, according to
Shannon Wilson, marketing manager for Honeywell Systems.

“Maybe they think it’s hard to set up; it’s too complicated; they don’t know the IP address of the camera, or they’re just not sure how to do it,” she wrote in a posting today on the Honeywell’s “The Security Channel” blog.

In response, Wilson said said, Honeywell has “simplified the process with our new network video recorder and performance IP cameras. We’re saying it’s 3 clicks to live video, and it’s true.”

To prove that, Wilson said, Honeywell set up a “Honeywell IP Challenge” at one of its ADI sites to let dealers find out for themselves. Check out the video of dealers overcoming their fear of IP.

Meet the editors of SSN and SDN

 - 
03/16/2012

LAS VEGAS—Start your ISC West show with a stop by the ISC West Media Studio (booth number 27065) and meet the editors of Security Systems News and Security Director News.

Want to be in the know? Come to the NFPA show

Highlights of conference and expo this year include panel discussions on the 2013 edition of NFPA 72
 - 
03/14/2012

QUINCY, Mass.—The 2013 edition of NFPA 72, the National Fire Alarm and Signaling Code, will come out this fall. And one of the best ways to learn about content changes in the code is at the 2012 National Fire Protection Association Conference & Expo this June in Las Vegas, according to Lorraine Carli, VP of communications for the NFPA, based here

AICC seeks nationwide license to help multi-state monitors

Bill targets overlapping training, testing and background checks
 - 
03/14/2012

VIENNA, Va.—Citing the “administrative burdens” of multi-state licensing for monitoring companies, the Alarm Industry Communications Committee is planning to introduce a bill to streamline the process across the United States.

Universal Protection Services acquires Silver Shield

Guard company executing plan to have security installation everywhere it has guards
 - 
03/14/2012

SANTA ANA, Calif.—In a move tied to its strategy of having security integration capability everywhere it has guards, Universal Protection Services on March 7 acquired Silver Shield Security of San Jose, Calif.

ADT putting 4,000 iPads in hands of its sales reps

Company says the wireless devices are ‘the future of sales’
 - 
03/14/2012

BOCA RATON, Fla.—ADT started providing its sales reps with iPads a few months ago, and has found the wireless devices so useful in boosting sales that it plans to put them in the hands of all its approximately 4,000 reps by the end of 2012, according to Joe O’Connell, VP of residential sales ADT North America.

Pages