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Jamie Haenggi

Being ‘brilliant with the basics'

Pro 1 says new research shows national accounts customers just want good service
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09/01/2011

ROMEOVILLE, Ill.—As part of Protection 1’s effort to grow its national accounts business, the company’s senior management is asking national retailers, banks and other such nationwide companies what they want from a security provider.

Pro 1 adds LifeLock to security solution

Goal: Owning more mindshare and a stickier customer
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08/17/2011

ROMEOVILLE, Ill.—Protection 1, one of the nation’s largest home security companies, announced in July that it has partnered with LifeLock, an identity theft protection provider, to help Protection 1’s customers protect their identities as well as their homes.

Pro 1 tracks techs

New initiatives goal is more personal service
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05/12/2011

ROMEOVILLE, Ill.—Protection 1 announced May 3 it is “revolutionizing customer service” with two new initiatives.
One is Tech Tracker, a new service free to Protection 1’s residential, commercial and national accounts customers that electronically notifies them when a technician is en route, and provides such information as the technician’s photo, certifications and qualifications.

Protection 1 acquires more than 25 key national accounts in buy

Company has tripled its national accounts staff
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02/24/2011

ROMEOVILLE, Ill.—Protection 1, which said this fall it would increase “exponentially” its national accounts business, today announced it has acquired the national account client base of Sting Alarm, a regional security company based in Las Vegas.

Pro One aims to grow national accounts biz

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11/17/2010

DALLAS—With the goal of growing its national accounts operation exponentially, Protection One CEO Tim Whall announced at the ASIS show that the entire national accounts group had been moved under one roof, in the neighboring town of Irving, Texas.

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