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Micro Key Solutions

Micro Key Solutions forms partnership with Blair

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03/14/2013

KISSIMMEE, Fla.—In an effort to increase its presence on the West Coast, Micro Key Solutions, a provider of software solutions for the security alarm industry, has announced that it is partnering with Blair & Company, a manufacturer’s rep firm.

Great finale in Vegas; onward to ESX

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Monday, April 2, 2012

ISC West 2012 is in the books.

As expected, Day Three was a bit quieter than the opening two acts, but there was still plenty of action for those who chose to stay for the duration. Here are a few details from my stops on the final day:

— Don Maden, executive VP for COPS Monitoring, said the company is putting the final cosmetic touches on its new central station in Dallas, with an anticipated opening sometime in May. COPS has also rebranded its COP-A-Link online management tool for dealers as MPower and has added "a whole series of technical improvements to make the customer experience more seamless."

— Uplink VP Michael Gregory provided a rundown of new offerings from his company, including the Uplink 5100 universal broadband alarm communicator. The device is the company's "first broadband solution," enabling a dial-up alarm system to transmit signals and two-way voice over an Internet connection.

— Micro Key Solutions President Victoria Ferro detailed the company's new WebTech app, which gives technicians access to accounts in the field with any Web-enabled device. "It gives techs remote access to tickets, Google directions, signature capture and credit card payments," she said. "It's green, reduces the costs of paper, and provides better customer service by putting information at [techs'] fingertips."

— Wayne Alter, chairman of the board for Dynamark Monitoring, was still meeting-and-greeting during the final two hours of ISC West. Alter, who was joined by Tom Piston, VP of sales and marketing, and Michael Hutcher, VP of product services, said it had been "a great show" for the Hagerstown, Md.-based company.

That sentiment seemed to be echoed across the expanse of the Sands Expo, with many exhibitors predicting better days ahead for the industry as the economy continues to rebound. As the show ended and the booths were broken down, thoughts turned to the next big event on the calendar. For the monitoring industry, that means ESX.

See you in Nashville ...

Micro Key offers association membership to clients

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02/24/2011

KISSIMMEE, Fla.—Central station automation platform provider Micro Key on Feb. 8 announced a new promotion during which it will pay a year’s membership for new clients to join the Central Station Alarm Association.

Micro Key expands functionality of Millennium central station platform

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01/27/2011

KISSIMMEE, Fla.—Micro Key solutions, a provider of central station automation software, in January announced improvements to its Millennium central station automation platform that the company says will improve efficiency, increase functionality of the platform, and save dealers time and money.

Micro Key, SureView integrate to bring centrals single interface for burg, fire, video

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11/17/2010

KISSIMMEE, Fla.—Micro Key Solutions and SureView systems have come together to make life easier for the central station operator through a marriage of their Millennium and Immix automation platforms.