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Critical infrastructure security leaders: 'bridging the gap' with integrators

Panelists reflect on how to forge sound and lasting partnerships with integrators and manufacturers
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02/07/2014

DELRAY BEACH, Fla.—Securing critical infrastructure is always a tall order, but add in the constraints of a tight budget and it becomes an even more daunting challenge.

Salient Systems, SureView Immix integrate

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01/31/2014

AUSTIN, Texas—Salient Systems, provider of hybrid video management systems, has integrated CompleteView VMS with SureView Systems’ Immix platform, which organizes and manages unlimited monitoring activities into a single platform, the company announced Jan. 30.

A different approach to PSIM

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Wednesday, January 22, 2014

So, I was getting an update from Rob Hile, who is the new director of strategic accounts for SureView Systems, about his plans to drive business for the software provider. His plan is an interesting new take on the sometimes touchy topic of PSIM.

SureView, which has been around for 14 years, is fairly well known for its Immix software platform in the central station world, but Hile's goal is to expand Immix's horizons way beyond the central station world.

In the past two or three years the company "made a few tweaks" and the result is a "mid-market, situational awareness/PSIM solution ... that's cost effective, lighter, faster and cheaper [than other PSIM solutions]," he said. "It's cloud-based and it's dot.net, so it's super easy to install and you don't need to be a rocket scientist to operate it."

While high-end PSIM solutions allow an operator to "fly through buildings using a joy stick ... do you really want your guards in your SOC who are making $8 to $9 an hour flying through your building looking at graphics?" he asked. "No," he told me, answering his own question. What you want is a system that will allow the operator to handle an emergency quickly and efficiently and with the software, backed up by standard operating procedures, he said.

Well, in some applications, ports for example, you might want a joy stick-enabled PSIM and other bells and whistles, but Hile is betting that the majority of applications that could use this solution fall into the middle-market category.  Those include "cities and municipalities, higher education, Fortune 500 companies with multiple locations across the country that are doing acquisitions, pharmaceutical companies, retail, banking."

"The central station software has integrations built to 450 devices and about 65 manufacturers. We've got those done and the list is growing. ... and the licensing model is that you buy it and you can put in on as many servers and workstations as you want and we're not going to gouge you for that."

As he develops SureView's channel strategy, Hile will be working with large and mid-sized integrators--several of whom he's worked with or competed with previously. As an example, he'll be working with one large integrator's sales force (which numbers in the hundreds) educating them about SureView and helping them close deals when the time comes.

That sales force will be a "force multiplier" for SureView, Hile said. "If you're looking for a joy stick to fly through buildings, this is not the solution, but if you really want a user-friendly, cost effective solution to solve your challenge. I've got it. ... This is going to change the way PSIM makers go to market," he said.

Time will tell of course, but companies like SureView, that seek to change the PSIM model certainly bear watching.

 

 

 

 

The best of ESX: And the winners are ...

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Wednesday, June 27, 2012

Just off the show floor after a very busy Wednesday at ESX, starting with the CSAA Excellence Awards Breakfast. There were a number of great seminars throughout the day and the floor was abuzz with networking. I assume everyone saved a little energy for the ESX Crawl …

I’m about to get out there myself to sample a little of that Nashville hospitality, but I’d be remiss if I didn’t mention the award winners who highlighted the day. For those who might have missed it:

CSAA Central Station of the Year: Vivint
Honorable mention: United Central Control

CSAA Central Station Manager of the Year: Amy Becht, Vivint
Honorable mention: John Williams, Alarmco

CSAA Central Station Operator of the Year: Gale Gordon, The Protection Bureau
Honorable mention: Jorge Rodriguez, Monitronics

CSAA Central Station Support Person of the Year: David Palacios, UCC
Honorable mention: Kate Brickner, Vivint

ESX also announced its Maximum Impact Award winners for 2012. Hats off to the following:

Overall winner: 2GIG Technologies Go! 2.0

Best Access Control/ID Systems—Access Control System: Interlogix TruPortal

Best Access Control/ID Systems—Biometrics: 3M Cogent MiY-Card

Best Access Control/ID Systems—Telephone Entry Control/Intercom Systems: Optex iVision Plus

Best Accessories & Aids—Dealer Company Software: DICE Matrix Tech Service

Best Accessories & Aids—Mobile Applications: SedonaOffice, SedonaFSU Web Edition

Best Accessories & Aids—Installation Tool/Tester: Salient Systems, Salient University eLearning

Best Alarm Equipment—Alarm Signal Transmission Equipment: Telguard Cellular Communications for 3G/4G Networks

Best Alarm Equipment—Annunciators, Bells, Sirens, Strobes: Metis Secure Solutions, Metis Secure ENS

Best Alarm Equipment—Enhanced Video Alarm: Videofied-RSI Video Tech, IP Upgrade Kit with Videofied Free

Best Alarm Equipment—Intrusion Alarm Control Panels: Interlogix Simon XTi

Best Alarm Equipment—Intrusion Sensors/Detectors: Honeywell Security Group 5816OD

Best Alarm Equipment—PERS Hardware: SilverFox Link Watch/Pendant PERS System

Best Alarm Equipment—Wireless Alarm Systems: 2GIG Technologies Go! 2.0

Best Central Station Equipment—Central Station Software: DICE Matrix Fire Inspection

Best Central Station Equipment—Remote Video Monitoring Equipment/Software: SureView Systems Immix Cloud

Best Services—Alarm Monitoring: Bold Technologies UniversalConnector

Best Services—Dealer Marketing Services: BlueStar Security Solutions FUSION

Best Services—Security as a Service (SaaS): Honeywell Security Group MAXPRO Cloud

Best Services—Video Monitoring Services: I-View Now

Best Video Security—Cameras: Altronix eBridge IP over Coax Adapters

Best Video Security—Video Analytics: CheckVideo, CheckVideo HD Megapixel IP Bullet Camera (CV135)

Best Video Security—Video Surveillance System: Axis Communications, AXIS Camera Companion

That’s it for now. The weather prognosticators are calling for a summer stew over the next couple of days in Nashville, so the ESX show floor will be the place to be. See you out there …

Micro Key, SureView integrate to bring centrals single interface for burg, fire, video

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11/17/2010

KISSIMMEE, Fla.—Micro Key Solutions and SureView systems have come together to make life easier for the central station operator through a marriage of their Millennium and Immix automation platforms.