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ADT awarded $4m in lawsuit against Alder

 - 
06/12/2019

BOCA RATON, Fla.—ADT, a provider of monitored security and interactive home and business automation solutions in the United States and Canada, announced that it was awarded $3 million in compensatory damages and $1 million in punitive damages against Alder Holdings LLC, a Utah-based company.

BBB teams with security industry to fight fraud

Louisiana State Fire Marshal leads news conference on stopping deceptive sales practices
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05/23/2018

BATON ROUGE, La.—As one of the leading states for deceptive sales practices, Louisiana consumers will be targets of deceptive doorknockers this summer who con them into switching their alarm service.

Pinnacle touts change in organizational culture

The Utah summer-model company says it has addressed such problems as ‘rogue’ sales reps
 - 
12/16/2010

OREM, Utah—Pinnacle Security COO Steve Hafen said Pinnacle has designated 2011 as “the year of the customer.”
He said everyone in the summer-model company—even, say, an employee in the accounting department—will explore ways to increase customer satisfaction.