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Russ MacDonnell

Rapid’s expansion plans reach east and west

Company moving ahead with headquarters project, new central station
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07/25/2012

SYRACUSE, N.Y.—Double-digit growth at Rapid Response is fueling a two-pronged expansion strategy, with plans proceeding for a new central station in the western United States and $11.3 million of new construction proposed at the company’s headquarters here.

Barnes Associates/SSN release results of 2012 Wholesale Monitoring Study

Growth in 2011 is 5.7 percent, down slightly from 2010
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03/23/2012

YARMOUTH, Maine—By most measures, the economy is slowly improving. But that doesn’t mask the pain of the past four years, and for many sectors—the security industry included—the recovery has been a case of two steps forward, one step back. Caution still abounds and it continues to temper growth in jobs, investment and spending.

In the face of this sluggishness, how has the monitoring industry fared when it comes to keeping and adding customers? To find out, Barnes Associates, a consulting and advisory firm specializing in the security alarm industry, teamed up with Security Systems News for a second annual survey of wholesale monitoring companies.

Barnes/SSN survey takes pulse of industry

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Wednesday, March 7, 2012

How did the wholesale monitoring industry hold up in 2011? Michael Barnes knows.

Barnes, founding partner of Barnes Associates, a consulting and advisory firm specializing in the security alarm industry, recently completed a joint survey with Security Systems News that involved the biggest players in the industry. It was the second year that Barnes has conducted the survey with SSN, and it provided some interesting insights.

Without completely tipping Barnes’ hand, let’s just say that the industry grew. I had a chance to find out more about it this week in conversations with two leaders of the monitoring world, Russ MacDonnell of Rapid Response and Don Maden of COPS Monitoring. They both confirmed what the Barnes/SSN survey found, and that bodes well for the industry.

I’ll have more about the survey soon, both on the SSN website and in the April issue.

CSAA webinars: The Central Station Alarm Association has two sessions on tap that promise to be of interest to members and nonmembers alike.

“Building a Partnership with Insurers,” scheduled for 1 to 2 p.m. March 14, will focus on how insurers are resurrecting the insurance/alarm industry/law enforcement triad for lower losses and greater profits. “Social Media in the Central Station,” set for April 18 from 1 to 2 p.m., will examine the benefits and hazards of Facebook and Twitter in the monitoring workplace.

For more information on either webinar, contact Stephanie Morgan at smorgan@csaaintl.org or call 703-242-4670, Ext. 15.

Proposed New York legislation causes major stir

Proponents and opponents urged to attend open hearing to make their voices heard
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01/20/2011

ALBANY, N.Y.—Proposed legislation being developed by an alarm association committee here has created such a stir that the New York Burglar & Fire Alarm Association has decided to conduct an open forum discussion at its Feb. 10 board of directors meeting.

Rockbridge buys Connect America in third 'largest PERS deal ever'

Second security industry investment for Rockbridge Capital
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01/20/2011

DETROIT—It’s the third largest personal-emergency-response-system company purchase, and it bodes well for the PERS industry, according to Connect America president and CEO Ken Gross.