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Hank Goldberg

SSN News Poll: PSIM definitions matter

PSIMs should be specific, vendor agnostic

YARMOUTH, Maine—Definitions matter when talking about PSIMs, said 48 percent of Security Systems News’ readers in the latest News Poll—it’s difficult to sell what isn’t understood, they said.

Going phone-free: A ringing endorsement for ASAP

Bill Hobgood details Richmond’s experience leading an alarm ‘revolution’

LAS VEGAS—For Bill Hobgood, it’s easy to sum up the effectiveness of the Automated Secure Alarm Protocol: “We hate telephones ringing. We love ASAP.”

SGS integrates with Unified 911 for more accurate emergency services dispatch


DALLAS—A new technology partnership aims to simplify and speed up 911 dispatch for central stations. Furthermore, the partnership aligns with current efforts on the part of the Central Station Alarm Association and the Association of Public-Safety Communications Officials.

Vivint transfers all its accounts to stages automation platform


PROVO, Utah—Vivint announced on March 17 that it was in the process of transferring all of its more than 500,000 monitored accounts to Secure Global Solutions’ stages central station automation platform. Vivint expects to have the transfer completed by the end of April, with both of Vivint’s monitoring centers going through the switch over.

AvantGuard converts all accounts to SGS' stages platform


OGDEN, Utah—AvantGuard Monitoring Centers has converted all of its 110,000 accounts to the stages central station platform from SGS. The move was started on Jan. 18 and completed on Feb. 2 and, according to AvantGuard president Josh Garner, went off without a hitch.