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COPS Monitoring

Five Questions: Melissa Hansen

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01/27/2015

Melissa Hansen, the director of training for COPS Monitoring in Williamstown, N.J., started her career with the wholesale monitoring provider as a dispatcher 19 years ago. She now oversees COPS’ complete training program across its six central stations, including educating new employees, CSAA Five Diamond certification, proprietary training for dispatchers, customer service and disaster preparedness instruction. She also is one of this year’s Security System News’ 20 under 40 winners. In early January, Security Systems News caught up with Hansen and asked her five questions.

Small Texas company makes big strides

Former Devcon exec attributes success to strong work ethic
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01/14/2015

CROWLEY, Texas—After hitting the ground running in July 2013, Sentry Security Solutions anticipates big financial gains this year.

COPS Monitoring looks to help veterans

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11/11/2014

WILLIAMSTOWN, N.J.—COPS Monitoring announced, on Veteran’s Day, a new initiative in helping veterans. This is in line with the Corporation for Public Broadcasting’s Veterans Coming Home initiative, designed to support veterans. “We welcome both veterans and civilians with the appropriate traits to apply at our six central stations,” said Jim McMullen, president and COO of COPS Monitoring, in a prepared statement.

'20 under 40' 2014—Melissa Hansen

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10/21/2014

Melissa Hansen, 38
Training manager, COPS Monitoring, Morristown, N.J.

COPS Monitoring wins CSAA central station of the year award

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07/08/2014

VIENNA, Va.—The Central Station Alarm Association has named COPS Monitoring the winner of the CSAA 2014 Excellence Award for central station of the year, according to a new release. The honor was bestowed at ESX 2014 in Nashville, Tenn.

COPS bringing more information to customers' fingertips

The grouped access enhancement allows subscribers to place up to five accounts on test at once from a mobile phone
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05/21/2014

WILLIAMSTOWN, N.J.—COPS Monitoring is enhancing its mobile subscriber access product—called MPower Me—by introducing “grouped access,” which allows customers to view and manage multiple accounts from their smart phones at once.

COPS Monitoring offers IP and cellular monitoring for Paradox panels

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01/09/2014

WILLIAMSTOWN, N.J.—COPS Monitoring now offers IP, SGM and GPRS monitoring for the entire line of security and access control products it offers from Paradox, the company announced Jan. 7.

COPS Monitoring closes autumn dealer tour

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11/19/2013

WILLIAMSTOWN, N.J.—COPS Monitoring, a nationwide provider of alarm monitoring services, has finished a tour of dealer meetings at its six central stations, the company announced Nov. 19.

Women in Security: 2013 Special Report

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Wednesday, October 16, 2013

The editorial mission of Security Systems News is distinct from other publications in the security industry. We focus on breaking business news (as opposed to products, how-to information or case studies). More specifically, we focus on writing stories that will help our readers make good decisions about their businesses.

In our November issue, we will dedicate one story in each section of our publication—Commercial and Systems Integration; Fire Installation; Monitoring; Residential; and Suppliers—to a woman leader in security. In addition, two women leaders—a consultant and a legislative expert—are profiled in our General News section. Those profiles will also be online this week.

This year, we interviewed Terry Basford of 4b Technology, Elizabeth Hunger of SIA, Karen Head of Kratos PSS, Jennifer Jezek of York Electronic Systems, Betsy Francis of AT&T, Elle Daley of COPS Monitoring and Deb Spitler of HID.

It’s our annual Women in Security special report. This is the fifth year in row that we’ve compiled this report. We don’t go through a formal nominating process, so this is not a vote-driven selection. Rather, we ask our readers to send in nominations and then Tess, Leif and I decide who we’d like to profile.
 
I’m happy to tell you that we get more and more nominations every year. It seems like it’s not as difficult to find women leaders in all sectors of security as it was five years ago. The women who were nominated but were not chosen this year will, in many cases, be interviewed for SSN news articles in the future.

While the women profiled all have unique stories, there’s one noticeable common thread. They love their work and they’re making a difference in their respective workplaces. That’s the good news.

The not-so-good news is that we still hear about how women are “tested” in the boardroom or field because men assume they don’t understand technology, and we still see a paucity of women in the industry—across all sectors.

Read through the profiles in our Women in Security special report and you’ll notice how well this special report aligns with Security Systems News’ editorial goal of helping you make good decisions about your business.

There are plenty of studies that show that there's a correlation between the presence of women in a company's boardroom and profitability. Time after time, studies reveal that companies that have a higher percentage of women executives also have higher corporate profitability on average. Period. Here’s a good story about those studies.

Of course, it’s difficult to prove causation—to show that the reason one company is profitable is because it hires more women executives.

However, ponder that correlation as you read through this year’s profiles. We believe this industry can use more people like HID’s Deb Spitler, Kratos’ Karen Head and the others profiled here.

Hiring smart, ambitious people is a good business move. Making the extra effort to hire a few smart, ambitious women, may prove to be an even better move for your business.

Elle Daley: from dispatcher to VP

For the fifth consecutive year, SSN is profiling women who are making their mark in the traditionally male-dominated world of security. Daley, vice president of branch operations for COPS Monitoring, is one of seven women featured.
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10/16/2013

WILLIAMSTOWN, N.J.—She’s now vice president of branch operations, but Elle Daley started out at COPS Monitoring in 1990 as a dispatcher working the midnight shift.

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