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Security companies, others eye growth of PERS market

Industry insiders disagree on promise of mobile PERS and whether security companies have the edge in this market
 - 
02/20/2013

YARMOUTH, Maine—With the market for personal emergency response systems projected to grow substantially in the coming years, it’s easy to see why financial analysts and security companies alike are taking an interest in it.

Hot button: Who’s getting into mobile PERS now?

 - 
Wednesday, January 30, 2013

The world of mobile PERS and remote health monitoring continues to expand.

At the Consumer Electronics Show in Las Vegas earlier this month, ADT announced that it was getting into the game by teaming with Ideal Life, a Toronto-based company whose health monitoring and information technology will be integrated with ADT Pulse to provide “proactive prevention” for people managing chronic health conditions. The system uses digital, wireless, secure two-way communicators to measure and relay information about glucose levels, blood pressure, body weight, oxygen saturation and heart rate.

Royal Philips Electronics, which has long been a player in personal emergency response systems, also made news at CES by introducing Lifeline GoSafe. The mobile PERS system combines the company’s AutoAlert fall-detection capability with two-way cell communication and up to seven user-location technologies.

“Our intention is that GoSafe will provide users with the confidence to get back to activities or go to places they have scaled back on, knowing that help is easily accessible,” Rob Goudswaard, senior director of product and service programs for Philips Home Monitoring, said in a prepared statement.

The need to provide more protection for seniors as they maintain their independence isn’t lost on Mace Security International, which is “looking hard” at getting into the mobile PERS space, CEO and President John McCann told SSN last week.

“I think you’re going to see a shift from just home security to security 24/7,” McCann said. “As you look at that shift in the world, and I use my dear sweet mother as an example, I’m a little more worried when she’s on the road than when she’s at home. Therefore we’re looking at how do we increase that fence around her so she’s safe, so loved ones feel that the person they’re worried about is safe.”

Security dealers who want to take advantage of this growing market might want to think about attending the second annual PERS Summit, which will be held Sept. 10-12 in Park City, Utah. Last year’s inaugural session brought together more than 100 dealers, service providers and manufacturers’ reps for three days of networking. To learn more, go to www.perssummit.com.

Strong future growth for patient home monitoring, PERS devices, report says

 - 
01/21/2013

GOTHENBURG, Sweden—Approximately 2.8 million patients worldwide used home-based remote monitoring devices in 2012, and that number is expected to grow in the coming years, according to new research from Berg Insight, an analyst firm based here.

ADT CEO: It's not a 'moonshot' to double residential penetration to 40 percent

Naren Gursahaney says it will take effort, expanding interactive home offerings and educating the public and investors
 - 
10/10/2012

NEW YORK—The ADT Corp. CEO Naren Gursahaney has set a bold goal. He wants the newly independent ADT—which began trading on the New York Stock Exchange on Oct. 1—to increase its residential penetration from 20 percent to as much as 40 percent.

Remote monitoring market exceeds $29 billion in 2011

 - 
09/26/2012

The world market for remote monitoring services was worth more than $29 billion in 2011, with the North American market accounting for about 45 percent of revenues, according to a new report from IMS Research.

Help the CSAA track trends in monitoring

 - 
Wednesday, September 26, 2012

What are central stations doing to keep up with times—and the competition—when it comes to technology, reducing false alarms and other issues of importance to the industry?

The Central Station Alarm Association would like to know.

The CSAA is looking for help in tracking technology trends and investments in personnel at monitoring centers across the country. The goal is to establish a databank “that will be useful in benchmarking performance” in the industry, according to CSAA Executive Vice President Steve Doyle.

The topics range from the basics—the number of accounts that a central handles and the certifications it has—to specifics about advanced technologies and operational policies. PERS, GPS-assisted calls, UL2050 accounts, video monitoring, video-verified alarms, ASAP protocols and employee training procedures—it’s all covered.

It’s important information that will allow the CSAA to see where the monitoring industry is and where it’s heading. The 25-question survey is also easy to complete—I filled out a placebo version in five minutes, faster than the refs could sort out a holding call in the Pats-Ravens game.

To complete the survey, click here. Participants will receive an executive summary of the findings, which will be released publicly Nov. 11-13 at the CSAA Fall Operations Management Seminar in Fairfax, Va.
 

Hottest security trend in the palm of your hand

Mobile devices top the list at a CSAA-sponsored webinar
 - 
08/06/2012

VIENNA, Va.—It should come as no surprise to anyone in the industry who owns a smartphone or tablet: That mother lode of technology you constantly find glued to your hand is the hottest trend in security.

Going mobile

The changing PERS market presents opportunities, challenges for central stations
 - 
07/25/2012

America’s elderly population is increasing and is becoming increasingly mobile, with health care technology advancing in lock step. That fact hasn’t been lost on the monitoring world, which is gearing up for new revenue opportunities that will accompany the growth of personal emergency response systems (PERS) and mobile PERS devices.

Alarm industry keeping pace with PERS

 - 
Tuesday, June 5, 2012

With baby boomers reaching age 65 and more of the elderly population living independently, personal emergency response systems have become the safety net of choice for millions of Americans. While central stations have been dealing with PERS for a few years now, the stakes are rising and the game keeps changing—think of GPS and two-way voice from a pendant. Technology has come a long way from “I’ve fallen and I can’t get up,” and training and procedures must keep pace.

The developments haven’t been lost on the Central Station Alarm Association. It has been working on establishing a standard for PERS technology and monitoring through the American National Standards Institute (ANSI) and is in the final stages of the process, Executive VP Stephen Doyle says in the latest edition of CSAA Dispatch.

“The CSAA board recognized that education and training on PERS would be needed if there is to be long-term credibility in the marketplace and with the AHJs,” he writes.

Few would disagree, but technology doesn’t sleep and people don’t always see eye to eye on where it is taking us. Looking farther down the road, who will serve as the gatekeeper for issues that emerge as PERS devices evolve beyond where they are today?

“With the formal promulgation of the … PERS standard and the training of PERS monitoring operators in the probable near future, it seems as though the time has come to consider forming a PERS Council,” Doyle says.

The council’s role would be to “help shape issues” specific to the interests of its members pertaining to PERS monitoring. Doyle said that the mission would be a natural for the CSAA.

“With the growth of the aging population, PERS monitoring and dispatch will become an increasing issue for the AHJs and the PSAPs,” Doyle says. “And who better to deal with the issues attendant to this technology than CSAA—as we have done very successfully with public safety entities for so many years.”

Council membership and other details are likely to be discussed at the CSAA’s midyear board meeting at ESX on June 25, according to Doyle.

Last call for ESX discounts: It’s not too late to get the early-bird discount for ESX Nashville. The deadline has been extended for one week, with lower registration rates available until Friday (June 8). To cash in, go to www.esxweb.com/register.

New president, new growth plan for Security Partners

Pennsylvania-based firm promotes more RMR with latest monitoring technology
 - 
04/30/2012

LANCASTER, Pa.—Security Partners, a wholesale monitoring provider based here, has brought aboard a new president and initiated a new growth plan to help alarm dealers take advantage of an expanded line of products and services.

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