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Rapid Response

Rapid Response hires new people has 'record year'

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Wednesday, December 10, 2014

While searching for what’s new out there, I noticed that a Syracuse publication posted online that Rapid Response Monitoring hired 11 new people.

ASAP getting closer to reaching ‘critical mass’

Central stations stepping up to speed alarm notifications to PSAPs
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02/01/2013

YARMOUTH, Maine—After big strides in 2012 that put an array of technical and logistical challenges behind it, the Automated Secure Alarm Protocol is getting closer to reaching “critical mass” nationwide, according to ASAP proponent Ed Bonifas.

Riders on the storm: Central stations take Sandy in stride

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Wednesday, October 31, 2012

The snowy remnants of Hurricane Sandy are still blowing across the ridges of West Virginia, but the worst is over for the Eastern Seaboard. Now the recovery begins. And as is the case with any natural disaster, preparation holds the key to the extent of the difficulties ahead.

New threat to RMR? Sizing up PhantomLink

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Wednesday, September 5, 2012

The headline on the news release is an attention-grabber: “PhantomLink technology pushes alarm monitoring to the cloud, threatens industry.” If that isn’t clear enough, the subhead rephrases it: “Cloud-based technology set to undermine traditional alarm monitoring industry.”

New VP looks to expand Mace CS’ footprint nationwide

Michael Joseph now overseeing California central
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08/22/2012

ANAHEIM, Calif.—Mace Central Station has seen its share of change in the past three years, including the acquisition of CSSS, a shift in CEOs and the recent departure of Morgan Hertel as vice president and general manager. As Hertel’s successor, Michael Joseph sees an opportunity and a challenge: instill continuity in the company’s operations and leverage the Mace name to expand nationwide.

Sizing up the competition

Go small for better service and big for better pricing? It’s not always that easy when comparing central stations
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08/07/2012

“Don’t look back. Something might be gaining on you.”
That pearl of wisdom from baseball legend Satchel Paige could very well be applied to the world of wholesale alarm monitoring. The competition is fierce and getting fiercer, raising the stakes for central stations of all sizes. Dissatisfaction over real or perceived problems can prompt a dealer to jump ship, costing a company a chunk of RMR and maybe even a bit of its reputation.

Rapid’s expansion plans reach east and west

Company moving ahead with headquarters project, new central station
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07/25/2012

SYRACUSE, N.Y.—Double-digit growth at Rapid Response is fueling a two-pronged expansion strategy, with plans proceeding for a new central station in the western United States and $11.3 million of new construction proposed at the company’s headquarters here.

Rapid plans to add up to 200 jobs in Syracuse expansion

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Wednesday, July 18, 2012

Rapid Response has won preliminary approval for a tax break that could pave the way for an $11.3 million expansion on its home turf in Syracuse, according to a report Tuesday in The Post-Standard.

New partnership links alarm industry, police, insurers

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Wednesday, May 2, 2012

What may have seemed like a pipe dream to many a few years ago—getting the alarm industry, the law enforcement community and the insurance industry on the same page—is now reality with the Partnership for Priority Video Alarm Response.

Onward through the blog: Day Two at ISC West

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Friday, March 30, 2012

ISC West kept up a strong head of steam on Day Two.

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