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PPVAR panels at ISC West merit a close look

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Wednesday, March 19, 2014

For anyone monitoring the progress of the latest push toward a comprehensive verified alarm standard, there’s a pair of consecutive PPVAR panel sessions at ISC West that are can’t-miss in stature.

The first session, moderated by Steve Walker, vice president of Stanley Convergent, kicks off on Thursday, April 3 in Room 502, and is especially noteworthy because it brings several outside-the-industry perspectives into the same forum. Titled “Insurance and Law Enforcement Review Verified Alarms,” the session illustrates the array of stakeholder groups now influencing the conversation of verification. Among the six panelists are Cmdr. Scott Edson, Los Angeles Sheriff’s Dept., and Anthony Canale, vice president of Verisk Crime Analytics.

The second panel, “Video Verification in the Alarm Industry,” is moderated by Donald Young, PPVAR president and chief information officer at Protection 1. The panel roster for this second discussion is designed to showcase a broad array of intra-industry views on the role of video verification in the alarm industry. Keith Jentoft, an industry liaison for PPVAR, said the lineup will feature representatives from the manufacturing side (Scott Harkins, president of Honeywell) and the central station space (Chuck Moeling, executive VP of sales at Interface, and Tony Wilson, president of CMS), along with representatives from the private investment and legal arenas.

The debate surrounding verified alarms is a fascinating one, and that’s due in part to the general complexity of an issue that involves stakeholders from outside the industry, as well as a host of ideas about the role of verified alarms that dovetail as much as they diverge.

I expect these discussions to generate some high-quality dialog that not only zooms into the subtleties and particulars of verified alarms, but also pans out to ask the big, overarching questions about the role of the industry in general. As the industry evolves, what aspects of the alarm industry as we know it will remain in place? What’s bound to change? What qualifies as a verified alarm, and where do legacy systems fit into the discussion?

These questions may not be asked explicitly, but I expect them to permeate the discussion.  

Floor space filling up fast at ESX

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Wednesday, March 20, 2013

ESX is one of the fastest-growing trade shows in the country, a distinction that hasn’t been lost on the industry’s top monitoring and integration companies. The expo floor is already more than 70 percent sold for this year’s event, which will be moving down the street from Nashville’s Convention Center the new Music City Center.

More than 140 exhibitors were on board as of Monday, including 30 companies that weren’t on the floor last year. Among the new participants from the monitoring world are Criticom Monitoring Services (CMS), Metrodial and SAFE Security.

Some of the busiest real estate at ESX 2013 is likely to be found at the NexTech Zone, where exhibitors focused on home automation, energy management, IT and interactive services will display the latest products and services. With Time Warner, ADT and other big players increasingly moving into this space, it’s probably a good idea for central stations to stay ahead of the curve (or at least not fall behind it).

There also will be 10 educational sessions at ESX focusing on central station operations and technology. Topics range from how to find and retain quality operators (and customers) to the monitoring world beyond PERS, with some of the top names in the industry leading the discussions. To find out more about what ESX has to offer—pencil in June 17-21 if you haven't already—or to register, click here.

Sizing up the competition

Go small for better service and big for better pricing? It’s not always that easy when comparing central stations
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08/07/2012

“Don’t look back. Something might be gaining on you.”
That pearl of wisdom from baseball legend Satchel Paige could very well be applied to the world of wholesale alarm monitoring. The competition is fierce and getting fiercer, raising the stakes for central stations of all sizes. Dissatisfaction over real or perceived problems can prompt a dealer to jump ship, costing a company a chunk of RMR and maybe even a bit of its reputation.

RMR Capital Group launches at ESX

New lender’s sweet spot is $150k to $500k
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07/11/2012

ST. LOUIS PARK, Minn.—Saying there’s a “glaring need for capital” among small and mid-sized alarm companies, another new lender has entered the security space: RMR Capital Group.

New partnership links alarm industry, police, insurers

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Wednesday, May 2, 2012

What may have seemed like a pipe dream to many a few years ago—getting the alarm industry, the law enforcement community and the insurance industry on the same page—is now reality with the Partnership for Priority Video Alarm Response.

The new public/private partnership brings together all of the stakeholders in property crime to reduce losses and increase arrests through the use of video intrusion alarms. Among the participants are the National Sheriffs Association and the National Insurance Crime Bureau, with Don Young of Protection 1 and Steve Walker of Stanley Convergent Security Solutions representing the alarm industry on the PPVAR board.

"We are beginning to have credible data with encouraging results of arrest rates hundreds of times what is found with traditional alarms," said Keith Jentoft, coordinator for the partnership and president of RSI Video Technologies. "We have been working with many alarm companies, law enforcement and PSAPs, as well as insurers who ultimately pay the bill for property crime. This partnership will help gather real-world examples of what is working best for all the stakeholders."

Jentoft said large third-party monitoring companies have also gotten on board, including CMS, UCC and Rapid Response. On the law enforcement side, the Los Angeles Sheriffs Department—the second-largest police organization in the country—has joined and has designated a representative.

"If you ask people, nobody has ever heard of an organization that has brought together all of the stakeholders, so we're pretty excited about it," Jentoft said.

I'll have more soon on the partnership in the online and print editions of SSN.

CMS partners with UPG for discounted pricing

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05/24/2011

LONGWOOD, Fla.—Criticom Monitoring Services, the largest wholesale monitoring center in the U.S. with over 800,000 subscribers and over 4,000 dealers, in May announced a partnership with Universal Power Group, a supplier and distributor of batteries and power accessories, as well as a provider of supply chain services.

ISC Solutions opens

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11/04/2010

NEW YORK—The transformed ISC East, now called ISC Solutions, opened here with a new look and crowded aisles yesterday.

 

Was it a function of more people being at the show this year as opposed to last? Or was it the skinny aisles that gave the illusion that there were more people? The official audited numbers won’t be available for more than a month, according to Ed Nichols of event organizer Reed Exhibitions, but attendees who spoke to

Security Systems News

said it didn’t matter. They were pleased with the number and quality of people attending the event.

ProOne: 'We're buying'

With IASG digested, cash in hand, Protection One is again hungry for acquisitions
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12/14/2009

LAWRENCE, Kan.—You certainly can’t fault Protection One for subtlety in its advertising. Web banners went up all over the industry last month with a simple message: “We’re buying.”