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AvantGuard PERS Summit looks at fall detection, other trends

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Wednesday, July 29, 2015

AvantGuard’s PERS Summit is coming up at the end of September in Park City, Utah, and the company recently released the event’s itinerary. This event is held every two years now, with the last being in 2013. 

While MAMA is also hosting its annual meeting this fall, the two cover different areas of PERS monitoring, even complementing each other. “We’ve created this conference for specific PERS dealers. It’s apples and oranges different from MAMA, where they’re more focused on the government aspect,” Troy Iverson, AvantGuard’s VP of sales and marketing. AvantGuard is a member and supporter of MAMA, he said, and isn't looking to compete with its efforts.

“Fall detection technology is going to be … a hot topic in the industry,” Iverson said. This year’s summit has a panel specifically discussing the technology: “Fall Detection… Is it the ‘Holy Grail’ of PERS?” On this panel will be representatives from PERS manufacturers Climax, Mytrex, Numera.

Some of the other sessions are “State of the PERS Industry,” “PERS Monitoring Trends” and “PERS Contracts: Cover Your Assets.”

The keynote speaker for the event will be NFL’s Steve Young, talking about his experiences as well as meeting with attendees.

The summit will start with a tour of Avantguard’s facility. Networking and sharing best practices between PERS dealers is a big part of the summit, Iverson said. “Our whole goal of this is to bring … AvantGuard dealers, non-AvantGuard dealers, manufacturers, industry experts together for three days, and let’s grow—let’s grow together.”

Entering PERS: problematic or practical?

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Wednesday, July 22, 2015

PERS. It’s come up a lot lately—everywhere I look it seems that I’m hearing about new angles to the market, and new contenders. One thing I’ve also heard plenty of is that it’s not a space for everyone. But some seem to be finding it a very sensible new market.

Just recently the cellphone provider Consumer Cellular entered the market, choosing this as a logical space to make its first step outside of cell phones. I think it’s interesting that a market avoided by some can be an easy fit for others.

Another newcomer is Blue Star. The company took a look at a certain area it saw as underserved: the veteran community and their families. Now, Blue Star is looking to triple sales by the fall.

It was even a lively discussion at ESX. AvantGuard’s COO Justin Bailey said that mPERS is a quickly growing market. PERS isn’t for everyone, panelists said, because it can take a toll on your operators that you need to be prepared for. Daniel Oppenheim, VP for Affiliated Monitoring, said that it might be best left to those centrals that can handle it.

Now, the Medical Alert Monitoring Association is looking toward its annual meeting, catering specifically to the medical alarm space.

So, it seems that the PERS market is particular, a very specific niche in the industry of monitoring, but there is space for those companies willing to look into the space and work their way into it.

ESX Panel: To PERS or Not to PERS

Speakers underline necessities for monitoring PERS
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07/01/2015

BALTIMORE—Monitoring PERS and mPERS is different from monitoring traditional alarms, ESX 2015 panelists said in the “To PERS or Not to PERS” educational session, and those who can’t handle all that monitoring PERS entails in-house might be better leaving that the market to central stations that can.

AvantGuard sister company acquires PERS manufacturer

Freeus acquires Securus
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03/04/2015

OGDEN, Utah—Freeus, the new sister company to AvantGuard Monitoring Services, on Feb. 27 acquired the PERS side of Securus.

AvantGuard operator deters burglar

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03/26/2014

JACKSON, Miss.—An AvantGuard operator’s actions may have deterred a burglar in this city from inflicting further damage on a property and making off with valuables, according to a news release from the Ogden, Utah-based monitoring company.

AvantGuard team runs for childhood cancer awareness

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11/05/2013

OGDEN, Utah—A team of 100 AvantGuard employees and family members ran and walked a 5K to raise money in support of Griffin Shaw, a two-year-old boy suffering from cancer, the company announced Nov. 5.

Ill woman uses AvantGuard system for help

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11/04/2013

BIRMINGHAM, Ala.—An Alabama woman was getting ready to go to her beauty parlor when she felt ill.

Selling alarm gear? Meet your match on new website

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Wednesday, June 12, 2013

Looking for a pair of used Osborne Hoffmann 2000 receivers? How about a mix of Philips Lifeline 6800 and 6900 PERS units? Or maybe you have a security item to sell but you don’t want to pay to list it?

Welcome to AlarmClassifieds.com. It’s the brainchild of Josh Garner, CEO of Ogden, Utah-based AvantGuard Monitoring, who launched the free website in May because he saw a need for it among his dealers and in the industry at large.

“Last year, I had a number of our dealers who emailed me a list of equipment or tools that they were trying to sell, and they asked me to broadcast out to our entire dealer base that they had these items for sale,” he said. “I knew there had to be a more effective way for dealers to sell things to other dealers. So I went out and bought the domain.”

In addition to providing classified advertising space, the website features a directory where people serving the alarm industry can list their names (or the names of their companies). The classified ads expire in 30 days, but the directory items stay online for a year. All listings are free.

“I envision every vendor who is serving the alarm industry would want to put a directory listing up specifically in their category,” Garner said. “Why wouldn’t they? It’s free advertising.”

Categories on the site include brokers, consultants, manufacturers, marketing, software providers and RMR-enhancing services. There are more than 20 categories listed, and Garner said if you have one to add, “tell us and we’ll create it for you.”

Garner modeled the site on the popular KSL classifieds that serve Web customers in Utah, Idaho and Wyoming. KSL is the NBC news affiliate in Salt Lake City that has basically replaced Craigslist in the region with the advertising section on its home page, he said.

“If you want to buy something, if you want to sell something, you go to KSL.com for free,” he said.

The only mention of AvantGuard on AlarmClassifieds.com is small text block and company logo introducing the website. There is no other display advertising.

“This isn’t about revenue,” Garner said. “It’s a service to my dealers, but it’s really only a service to my dealers if the rest of the industry uses it. It’s about giving something that’s of value to the industry that I think is needed.”

PERS Summit to keep pace with mobile technology, telehealth

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06/10/2013

PARK CITY, Utah—The second annual PERS Summit will reflect changes that are attracting more alarm dealers to this growing market for RMR, including advances in technology that are making personal health management increasingly mobile.

Security companies, others eye growth of PERS market

Industry insiders disagree on promise of mobile PERS and whether security companies have the edge in this market
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02/20/2013

YARMOUTH, Maine—With the market for personal emergency response systems projected to grow substantially in the coming years, it’s easy to see why financial analysts and security companies alike are taking an interest in it.

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