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Jay Hauhn

ADT goes live with ASAP

Other large nationals expected to follow suit

BOCA RATON, Fla.—ADT has joined the ASAP to PSAP program, which will cause a positive chain reaction for the program, increasing its prevalence nationwide, according to Jay Hauhn, CSAA executive director.

Many manners of monitoring

Third-party, proprietary, cloud: What’s the difference?

YARMOUTH, Maine—Central station monitoring comes in a variety of flavors. What’s the difference between an installing company that does its own monitoring and a proprietary central station? Are third party and wholesale synonymous? What about new cloud technology that some say will usher in new categories of central station monitoring? In an effort to sort out the differences, Security Systems News turned to CSAA president Jay Hauhn.

Fire services trump alarm industry at NFPA vote

NFPA motion 72-8 passes, with implications on central stations

CHICAGO—A recent NFPA vote that may result in restriction for central stations on matters of fire alarm monitoring should serve as a wake-up call to the security industry to be more involved with the National Fire Protection Association, according to Kevin Lehan, executive director of the Illinois Electronic Security Association.

New tech, like the cloud, coming to central stations

Wednesday, July 15, 2015

Even a few weeks past it, I’m still thinking about ESX and what resonated with me about some of the panels. One in particular, “Central Station Technology—The Latest and Greatest,” has kept me thinking.

Panelists included Jay Hauhn, CSAA’s executive director, Jens Kolind, VP of external partnerships for IBS, and Chris Larcinese, cloud-based services market manager in the Americas for Bosch Security Systems. Joe Miskulin, proprietary central station manager for State Farm, served as the moderator.

First off, Kolind brought up the cloud. He said it brings certain technological efficiencies, such as when upgrading systems or not needing as big an IT staff on hand.

Hauhn said, “The promise of cloud is quite attractive.” This is especially true for proprietary centrals, he said, and predicted the number of proprietary monitoring centers would increase.

An attendee asked about the risks of using the cloud. Jens answered, saying that there is a larger risk of a data breach. Those looking to the cloud should make sure that the cloud provider is encrypting important information, he said.

The panel addressed two interesting sides to the technology coin; what is on the upcoming horizon, and what might be sunsetted.

Larcinese pointed to “wearables” as an emerging technology.

According to Hauhn, new entrants should be the ones to look out for; it is movement’s like DIY or the smart home that will define what is going to be monitored in the future.

This begged the question: what kind of weight does a self monitored dispatch carry? Hauhn said it’s very credible, the home owner might have a better idea of who should or shouldn’t be in that house than the operator.

The ASAP to PSAP is also an emerging trend. Hauhn said that program is cloud-friendly.

As toward what technology might be sunsetted soon, Kolind said the age of IP might inhibit the end of the traditional receiver. 

Deceptive sales practices knocked at ESX

Solicited Baltimore residents share their stories

BALTIMORE—Diane Pruitt, a resident here, recently had two young men knock on her door, lie to her about her security system and which company they were from, and persistently tried to sell her a different system.

Security Systems News launches Cloud+

SSN introduces the security industry’s first conference dedicated to ‘all things cloud’

FOSTER CITY, Calif.—Security Systems News today announced it is launching the security industry’s first conference dedicated to all things cloud. Cloud+ will take place Dec. 7-8 in Silicon Valley at the Crowne Plaza Hotel in Foster City, Calif.

Monitoring companies called to action at NFPA meeting

Code’s language could create a ‘monopoly,’ shut out professional monitoring companies

CHICAGO—Alarm monitoring organizations, including CSAA and IESA, are rallying the industry to vote on two motions at the NFPA’s annual meeting, scheduled to take place June 25.

Monitoring companies called to action on NFPA vote

Wednesday, June 3, 2015

The alarm monitoring industry is taking notice of the NFPA. There are two motions proposed for vote at NFPA’s meeting this year that could have a serious impact on the industry. This pair of motions directly refers to the NFPA 72 Nation Fire Alarm and Signaling Code, which, in the current draft of the 2016 edition states that listed central stations can be used for fire alarm monitoring. A group based in northern Illinois opposes this language, and seeks to alter it, giving local municipalities more authority in the matter.

“What’s happening in Chicago is that some of these communities are operating their own monitoring center. … This [code] would enable that community to have an effective monopoly on alarm monitoring,” said Kevin Lehan, executive director for the Illinois Electronic Security Association and EMERgency24’s manager of public relations.

Lehan noted that, while the authority pushing these motions is from Chicago, it is still a national code. “This is a nationwide problem. If this can happen in Illinois … it could happen in [any community].”

Jay Hauhn, CSAA's executive director, agreed, saying that if either of the motions passed, “other municipalities may see it as a revenue opportunity and also seek to prohibit the use of non-government monitoring centers.”

“The big problem is: This is happening in Illinois, and it’s being challenged by the Illinois fire inspectors,” Ed Bonifas, executive VP of Alarm Detection Systems, told me. “The fire departments that feel this way the most can come out in force, because it happens to be here.”

The vote will be held at the NFPA’s 2015 meeting, at McCormick Place in Chicago, June 25. In order to vote, you must have been a member of NFPA before Dec. 25, 2014, and you must be there in person to vote.

“Right now the language that is in place … for the revised 2016 edition states that the AHJ shall allow central stations to provide this service,” Lehan said. The first motion, 72-8, seeks to alter this language, adding the prefix "When permitted by the Authority Having Jurisdiction,” again giving the AHJ the ability to disallow independent central stations as an option for fire alarm monitoring. This motion would revert the language to how it appeared in the previous, 2013, edition.

The second motion affecting this code, motion 72-9, would entirely strike the line referring to central stations,, from the code. CSAA, as well as others in the industry, are pushing for a negative vote for both motions.

“If either one of those motions passes, customers will not necessarily … have the ability to use UL-listed monitoring centers for their [fire monitoring],” Hauhn said. 

“The alarm industry here in Illinois has been struggling with the fire service that wants to monitor alarms and prevent alarm companies from doing the same,” Bonifas said. “It’s my contention that there’s a huge conflict of interest when the authority—the fire department—is participating in the business, and then is able to be the one to decide who else can participate,” he said.

A negative vote on both motions would not exclude municipalities from providing monitoring, but instead, ensure that listed central stations are an option.

“All the monitoring industry is trying to do is level the playing field so that government run monitoring centers must meet the same high standards that commercially operated monitoring centers adhere to,” Hauhn said.

“The 2016 draft of the code that’s being considered right now has new language in it that says that listed central stations can monitor alarms. … That sets up a competitive landscape; government can monitor alarms, and private companies can if they follow the code,” Bonifas said. “Competition is good for the consumer because it creates better pricing, but it also creates better service."

Vector’s Pamela Petrow named CSAA president

CSAA is ‘old boys’ club’ no more

VIENNA, Va.—Pamela J. Petrow, president and CEO of Vector Security and newly named president of CSAA International, has set her sights on changing the association’s image, improving value for members and increasing member involvement.

Jay Hauhn outlines plans for CSAA

Wednesday, April 1, 2015

Jay Hauhn, 38-year industry veteran and former Tyco Integrated Systems’ CTO, is the new executive director for CSAA.

Hauhn told Security Systems News his biggest goal is to “increase and drive member value.”  

Hauhn served as president of CSAA, a volunteer role, since October of 2013. In his new role, which begins April 6, he’ll be more involved with the organization’s day-to-day workings.

“Instead of being the [president], with the vision and just stating what it is you want done, when you become executive director it’s your responsibility [to get it done].”

Hauhn also wants to recruit more CSAA volunteers. “To do that, you’ve got to make sure that you have the correct programs in place with a vision of what those programs are going to accomplish.”

Hauhn said that his experience as CTO of Tyco will help him lead CSAA. “It is [the] rapidly escalating and changing technology that is changing the industry.”

“We are a standards-driven industry,” Hauhn said. “So working with UL on the future of the industry is going to be incredibly important. That will really use my technical expertise.”

He cited home automation, eliminating POTS lines, net neutrality and the adoption of CSAA’s ASAP program as examples of current technological changes in the industry.

Hauhn said he considered that possibility of becoming CSAA executive director after Steve Doyle retired in October. He was officially offered the position on March 23.

“I was not really sure I was ready to actually retire. So this gave me an opportunity to come back and do something that’ll be fun, and I know that I can bring CSAA forward,” Hauhn said.