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Jay Hauhn

CSAA is now The Monitoring Association

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Wednesday, March 22, 2017

VIENNA, Va.—On March 16, CSAA announced that it is officially The Monitoring Association.

To recap: the name change was discussed among members in the second quarter of 2016. It was voted on, and passed, during CSAA’s general membership meeting in early June, 2016, in Fort Worth, Texas.

SSN spoke with executive director Jay Hauhn and the organization’s vice president of marketing and communications about CSAA’s plans for 2017, including the process of changing the name.

In a letter to the CSAA membership, president Pamela J. Petrow noted that “our new name reflects our renewed commitment to our mission: to advance the professional monitoring industry through education, advocacy and public safety relationships. It also emphasizes our long range goals to grow the association beyond our traditional services to embrace the opportunities of our changing industry.” She added that the new name’s meaning “will be reflected in all future initiatives of [the] association.”

Association programs including Five Diamond, Excellence Awards, Online Training, and the Annual Meeting and Fall Operations Management Seminar are also undergoing rebranding and will be re-launched under the new name, the organization noted in its recent announcement.

“The term ‘Central Station’ no longer has wide recognition outside of our industry,” Lasko said in the announcement. “Our new name will facilitate our efforts to educate the public about the critical role TMA members play in public safety,” she said.

“Monitoring life safety events in the traditional central station model remains our core business,” Hauhn said in the recent release. “That will not change. However, our demographics surveys show that members increasingly monitor more than traditional fire and burglar alarms – they monitor medical devices, access control, and other non-emergency but meaningful events. Our new name allows room for the association to encompass all the areas our members are beginning to monitor and any into which they may move in the future.”

TMA’s website can be found at www.tma.us. Member ID numbers and login information for the website will not change. TMA staff will use the email suffix “@tma.us.” All emails to the previous “@csaaintl.org” address will be forwarded.

TechSec 2017 Panel: Monitoring the next tech

Key figures in the monitoring industry present on technological trends
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03/15/2017

DELRAY BEACH, Fla.—The hot topics in the industry—drones and robotics, cybersecurity, the Internet of Things, big data and data mining—all impact monitoring centers, as well as integrators and end users.

CSAA prepares for 2017, changing name to The Monitoring Association

New name will be joined by new look, logo
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01/16/2017

VIENNA, Va.—Over the course of 2017, as the Central Station Alarm Association transitions to The Monitoring Association, it will get a new look, new logo.

CSAA focuses on cybersecurity

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Wednesday, September 7, 2016

At CSAA's upcoming annual meeting—to be held on Marco Island, Fla., Oct. 22 through 26—there will be a panel devoted to cybersecurity, which the association announced more about this week.

I spoke with Jay Hauhn, CSAA’s executive director, recently about the meeting as well as other focuses for the association.

Hauhn said that the annual meeting's cybersecurity panel was going to approach the subject in a new way, looking to focus on what companies should do about cybersecurity.

“We are not going to repeat what has been done ad-nauseum and have someone stand at the front of the room and scare everyone about cyber threats,” Hauhn told SSN. “We are going to focus on something actionable.  We are having experts talk about how to put a cyber protection program together.”

The panel, entitled “Cyber Security is a Business Risk (Not Just an IT Risk),” will include Justin Bailey, AvantGuard’s COO, Todd Neilson, president for Secuvant Security, Sascha Kylau, VP of central station solutions and service at Onetel, and Steve Butkovich, CPI Security Systems’ chief technology officer.

CSAA is going to be looking at cloud based central station automation platforms in a similar way at the meeting, Hauhn said. The panel will not only approach the features of the cloud, but what businesses’ cost savings could be and how they can get started with a cloud based platform. 

Currently, the association has an early bird rate for the meeting, which ends this Friday, Sept. 9.

CSAA is also keeping an eye on other emerging technological issues. Hauhn mentioned that the industry is changing, and standards are needed for newer technologies; CSAA recently put out the call for SMEs to assist with new technology standards.

“Monitoring life safety events in the traditional central station model remains our core business. That will not change. However, new innovative applications and services are being offered by our members. Best practices need to be created, that outline the actions monitoring centers take in this expanding environment,” said Hauhn.

“For example, when a service that monitors an asset in motion requires a dispatch of police or EMS, we have to be able to accommodate the asset traversing municipalities,” he said.   

CSAA votes to change name to The Monitoring Association

Jay Hauhn: New name better reflects what monitoring companies do
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06/14/2016

FORT WORTH, Texas—The Central Station Alarm Association name is on its way out.

ADT warns of rise in deceptive sales practices

CSAA, ESA and BBB join ADT for press conference in Utah
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05/31/2016

SALT LAKE CITY—With the summer door-knocking season upon us, the Better Business Bureau held a news conference here May 25 to address the fact that a handful of Utah home security companies are responsible for the majority of questionable sales practices occurring within the security industry.

CSAA may change name to ‘The Monitoring Association’

Members will vote on new name, other bylaw changes at ESX show in June
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05/18/2016

FORT WORTH, Texas—The Central Station Alarm Association may be renamed “The Monitoring Association,” if CSAA members approve the name change in a June 7 vote.

CSAA announces 2016 annual meeting keynote

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Wednesday, April 27, 2016

Earlier this week CSAA announced the keynote speaker for this year’s CSAA Annual Meeting, held in Marco Island, Fla., from Oct. 22-27: Tasha Eurich, organizational psychologist and author of New York Times bestseller Bankable Leadership.

“We are pleased to feature a next-generation speaker at the Annual Meeting,” CSAA president Pamela J. Petrow said in a prepared statement. “CSAA members are always looking toward the future, and Dr. Eurich is sure to provide them with new strategies to stay ahead of today’s leadership challenges.”

Eurich is principal of The Eurich Group, an executive development firm that helps companies improve the effectiveness of their leaders and teams. She has a Ph.D in Industrial-Organizational Psychology from Colorado State University and serves on the adjunct faculty of the Center for Creative Leadership.

“By pairing her scientific grounding in human behavior with a pragmatic approach to business challenges, she has helped thousands of leaders over the last 15 years,” CSAA said in its announcement.

When I’ve spoken to executive director Jay Hauhn in the past, he’s said that CSAA is retooling the structure and format of its annual meeting.

This certainly seemed to have an impact, as last year’s annual meeting was one of the best attended in the organization’s history. “2015 saw the largest attendance CSAA has had in recent years, and we are confident our reimaging of the meeting will top last year’s record when we convene this fall in Marco Island,” Petrow said in the announcement.

“CSAA is entering the second phase of the reimaging of its Annual Meeting,” Petrow said. “In 2015 a new emphasis was placed on educational programming, and the general sessions were a hit with attendees. CSAA intends to bolster that emphasis on fresh, meaningful education in 2016.”

Jay Hauhn talks on Honeywell-RSI deal

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Wednesday, March 2, 2016

Yesterday it was announced that Honeywell acquired RSI Video Technologies (Videofied) for $123 million. Jay Hauhn, executive director for CSAA, talked with SSN about the deal.

The deal could help RSI further develop its offerings, he said. “Adding Honeywell’s R&D proficiency to RSI’s verification competencies is very powerful from a product functionality perspective.”

Having Honeywell and RSI could benefit central stations from a monitoring perspective. “I expect the combined offering to be an innovative fully integrated verification solution. Getting that from a single source is very attractive to a central station,” he said.  

Honeywell in its announcement highlighted RSI’s video verification capabilities. Hauhn said the acquisition is an efficient way for Honeywell to enhance its portfolio of verification offerings.  “When evaluating technologies needed within a product roadmap, a frequent question for a manufacturer is, ‘Do we develop it or do we acquire it?’ … Honeywell obviously decided their fastest path to market was going to be accomplished by acquiring RSI, a proven verification technology.”

“I suspect that there are significant sales synergies between RSI and Honeywell, often targeting the same alarm dealers,” Hauhn said.

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