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Jay Hauhn

CMS joins ASAP


LONGWOOD, Fla.—Criticom Monitoring Services went live with ASAP to PSAP program in mid-October, starting with the city of Richmond, Va.

New leadership brings new approach to CSAA education

Association hosts session on industry businesses and health care

SONOMA, Calif.—At its first annual meeting with new leaders Jay Hauhn and Pam Petrow, the CSAA agenda included educational topics that directly affect central station business operations and products, such as the Affordable Care Act.

Vivint latest big player to go ASAP

Company hopes to encourage more PSAPs

PROVO, Utah—Vivint in late September started planning its ASAP to PSAP adoption.

ADT goes live with ASAP

Other large nationals expected to follow suit

BOCA RATON, Fla.—ADT has joined the ASAP to PSAP program, which will cause a positive chain reaction for the program, increasing its prevalence nationwide, according to Jay Hauhn, CSAA executive director.

Many manners of monitoring

Third-party, proprietary, cloud: What’s the difference?

YARMOUTH, Maine—Central station monitoring comes in a variety of flavors. What’s the difference between an installing company that does its own monitoring and a proprietary central station? Are third party and wholesale synonymous? What about new cloud technology that some say will usher in new categories of central station monitoring? In an effort to sort out the differences, Security Systems News turned to CSAA president Jay Hauhn.

Fire services trump alarm industry at NFPA vote

NFPA motion 72-8 passes, with implications on central stations

CHICAGO—A recent NFPA vote that may result in restriction for central stations on matters of fire alarm monitoring should serve as a wake-up call to the security industry to be more involved with the National Fire Protection Association, according to Kevin Lehan, executive director of the Illinois Electronic Security Association.

New tech, like the cloud, coming to central stations

Wednesday, July 15, 2015

Even a few weeks past it, I’m still thinking about ESX and what resonated with me about some of the panels. One in particular, “Central Station Technology—The Latest and Greatest,” has kept me thinking.

Panelists included Jay Hauhn, CSAA’s executive director, Jens Kolind, VP of external partnerships for IBS, and Chris Larcinese, cloud-based services market manager in the Americas for Bosch Security Systems. Joe Miskulin, proprietary central station manager for State Farm, served as the moderator.

First off, Kolind brought up the cloud. He said it brings certain technological efficiencies, such as when upgrading systems or not needing as big an IT staff on hand.

Hauhn said, “The promise of cloud is quite attractive.” This is especially true for proprietary centrals, he said, and predicted the number of proprietary monitoring centers would increase.

An attendee asked about the risks of using the cloud. Jens answered, saying that there is a larger risk of a data breach. Those looking to the cloud should make sure that the cloud provider is encrypting important information, he said.

The panel addressed two interesting sides to the technology coin; what is on the upcoming horizon, and what might be sunsetted.

Larcinese pointed to “wearables” as an emerging technology.

According to Hauhn, new entrants should be the ones to look out for; it is movement’s like DIY or the smart home that will define what is going to be monitored in the future.

This begged the question: what kind of weight does a self monitored dispatch carry? Hauhn said it’s very credible, the home owner might have a better idea of who should or shouldn’t be in that house than the operator.

The ASAP to PSAP is also an emerging trend. Hauhn said that program is cloud-friendly.

As toward what technology might be sunsetted soon, Kolind said the age of IP might inhibit the end of the traditional receiver. 

Deceptive sales practices knocked at ESX

Solicited Baltimore residents share their stories

BALTIMORE—Diane Pruitt, a resident here, recently had two young men knock on her door, lie to her about her security system and which company they were from, and persistently tried to sell her a different system.

Security Systems News launches Cloud+

SSN introduces the security industry’s first conference dedicated to ‘all things cloud’

FOSTER CITY, Calif.—Security Systems News today announced it is launching the security industry’s first conference dedicated to all things cloud. Cloud+ will take place Dec. 7-8 in Silicon Valley at the Crowne Plaza Hotel in Foster City, Calif.

Monitoring companies called to action at NFPA meeting

Code’s language could create a ‘monopoly,’ shut out professional monitoring companies

CHICAGO—Alarm monitoring organizations, including CSAA and IESA, are rallying the industry to vote on two motions at the NFPA’s annual meeting, scheduled to take place June 25.