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Comcast brings home automation to more customers

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Wednesday, January 17, 2018

Updated 1.24.18

PHILADELPHIA—Comcast recently announced that it will expand its smart home capabilities to the company’s Xfinity platforms, including xFi, Xfinity Home, Xfinity Mobile and X1—its TV and voice remote. This will make home automation available to more than 15 million Xfinity customers at no additional cost, according to the company's announcement.

"Our latest announcement reaffirms our commitment to offer our customers an easy to use platform that can help them make their home technology work for them," Neal Foster, vice president of product management, Xfinity Home, told Security Systems News in an email interview.

"By integrating home automation across the Xfinity platform, we are able to unlock new experiences for customers. For example, smart home devices can be automatically detected by our gateway and users can be instantly made aware of the automation experiences that the device can do within the Xfinity platform," Foster said.

Down the road, Comcast is looking to further expand the plaform's capabilities. "Long term we will be able to add even more smart home devices into our platform making it easy for our customers to add the devices they need and manage and control every device from the Xfinity platform. Through the increased breadth of the platform, we will be able to target new solutions across a broad range of areas including peace of mind, protection, entertainment, wellness, energy and home maintenance," said Foster.

In the announcement, Comcast highlighted key smart home developments for the company. In September 2017, Comcast acquired Stringify, which provides a cloud-powered automation service for more than 500 IoT products and digital services. “Stringify’s technology will soon be integrated into Xfinity’s products and services, significantly expanding the capabilities of Xfinity automation,” the announcement read.

Additionally, Comcast’s ‘Works with Xfinity’ program facilitates the integration of smart home devices into its Xfinity platform. “The company plans to expand its partner ecosystem to include new product categories such as: wearables, automotive, voice assistants, email, social media platforms, and more,” according to the announcement. “New partners will help improve an Xfinity customer’s lifestyle, whether for convenience, entertainment, peace of mind, or to help run their home more efficiently.”

In May 2017, the company launched xFi, a digital dashboard for customers to set up and control aspects of their home Wi-Fi network, including seeing what devices are connected and setting parental controls.

The company also recently added enhanced features to Xfinity Home Security Cameras. "Its new AI-powered platform identifies movement, centers on the subject, and delivers a crystal-clear thumbnail image to customers so they can always know what’s happening with just a glance in our app," the announcement read.

Xfinity Home passes 1 million customer mark

Comcast integrates Icontrol, earns company of the year award from Frost & Sullivan
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08/16/2017

PHILADELPHIA—Xfinity Home, the total home security and automation solution from Comcast based here, passed the 1 million customer mark in July, while Comcast was recently awarded with the 2017 North America Company of the Year Award from Frost & Sullivan based on its recent analysis of the home automation and security services market.

IHS weighs in on smart home deals

Focus is shifting from hardware to software and platforms
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04/03/2017

LONDON—IHS Markit sees disruption in the professional smart home market; Blake Kozak, IHS’ principal analyst, smart home and security technology, talked with Security Systems News about recent smart home deals and what they mean for the industry.

Comcast completes acquisition of Icontrol business unit

Company looks to expand on Icontrol’s wholesale platform business
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03/13/2017

PHILADELPHIA—Comcast finalized its acquisition of a business unit within Icontrol, specifically the Converge platform. The company will bring Icontrol’s Austin-based facility and wholesale customer base into the fold while looking ahead at other opportunities.

Comcast and Alarm.com to acquire Icontrol

Alarm.com to pay $140m for Connect and Piper businesses; Comcast to acquire Converge business for undisclosed price
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06/23/2016

TYSONS, Va. and PHILADELPHIA—Interactive services platform provider Alarm.com and cable giant Comcast today signed agreements to acquire different business units of platform provider Icontrol Networks, based in Redwood City, Calif.

Comcast and Alarm.com reportedly in talks to acquire Icontrol

Alarm.com could win ADT business if deal goes through
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06/15/2016

REDWOOD CITY, Calif.—Interactive services platform provider Alarm.com and cable giant Comcast are in talks to acquire platform provider Icontrol Networks, according to several sources who spoke to Security Systems News, and published reports.

Comcast launches 24/7 video for Xfinity Home

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03/24/2016

PHILADELPHIA—Comcast announced recently that 24/7 video recording, a cloud- and motion-based video monitoring solution, is now available for Xfinity Home customers. The residential home security provider now offers a continuous video recording service. According to Parks Associates, security cameras are the most popular smart home device, and more than 40 percent of people who own one, access the devices daily or almost daily through an app.

Integrators and end users face off at TechSec

Five of Security Systems News’ ’20 under 40’ discuss the industry
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02/03/2016

DELRAY BEACH, Fla.—Leading integrators and end users from Security Systems News “20 under 40” Class of 2015 discussed how to deal with manufacturers, IT staff and each other in the Next Gen educational session, which took place Feb. 2 here at TechSec Solutions.

End Users '20 under 40' 2015—Reggy Timothee

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11/03/2015

Reggy Timothee, 31
Manager of facility security, Comcast
West Chester, Penn.

Report: MSOs in best position to benefit from smart security

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11/18/2014

AUSTIN, Texas—Multiple-service operators—the cable companies and the telecoms—are leading the way in integrating security equipment and home automation at the future expense of traditional monitoring companies and high-end providers according to an IHS report.

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