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Teresa Gonzalez

UCC’s Teresa Gonzalez now on CSAA Board


VIENNA, Va.—Teresa Gonzalez, president of United Central Control, was appointed to the CSAA Board of Directors.

UCC hires former CVS leader


SAN ANTONIO—United Central Control, a provider of monitored security services based here, has hired James Beaty, formerly the general manager of central station operations at CVS, to head its business development initiatives, according to a company statement.

More mobility for UCC with new central station automation

Company cites need for improved efficiencies, dealer apps

SAN ANTONIO—United Central Control is switching to SGS’ Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.

CSAA ready to press ahead with ASAP-to-the-PSAP program

New protocol looks to further industry/municipality cooperation

VIENNA, Va.—The Central Station Alarm Association is preparing to advance a next generation 911 communications program that benefits the security industry, emergency response centers (public safety answering points or PSAPs), and the public with a new protocol initiative.
CSAA is calling the initiative ASAP-to-the-PSAP. ASAP stands for Automated Secure Alarm Protocol and once fully functional will allow central stations to use the Monitoring Station to PSAP Data Exchange Program to deliver a data-slim link to bandwidth-rich multi-media content like video and audio to PSAPs and first responders.