VIENNA, Va.—Teresa Gonzalez, president of United Central Control, was awarded the Central Station Alarm Association’s Stanley C. Lott Memorial Award for Exemplary Service, at the 2016 Annual Meeting in Marco Island, Fla. on Oct. 26.
SAN ANTONIO—United Central Control, a provider of monitored security services based here, has hired James Beaty, formerly the general manager of central station operations at CVS, to head its business development initiatives, according to a company statement.
SAN ANTONIO—United Central Control is switching to SGS’ Stages for its central station automation, giving UCC dealers expanded access to mobile applications and improving efficiencies to reduce alarm-processing errors, company officials told Security Systems News.
VIENNA, Va.—The Central Station Alarm Association is preparing to advance a next generation 911 communications program that benefits the security industry, emergency response centers (public safety answering points or PSAPs), and the public with a new protocol initiative.
CSAA is calling the initiative ASAP-to-the-PSAP. ASAP stands for Automated Secure Alarm Protocol and once fully functional will allow central stations to use the Monitoring Station to PSAP Data Exchange Program to deliver a data-slim link to bandwidth-rich multi-media content like video and audio to PSAPs and first responders.