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Woodie Andrawos

NMC hires Grant Graham as VP of dealer relations

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Wednesday, August 15, 2018

LAKE FOREST, Calif.—National Monitoring Center, part of the Netwatch Group, recently welcomed Grant Graham back to the team as its vice president of dealer relations. Graham will be responsible for the leadership of dealers and dedicated to their success.

Graham previously served as NMC’s operations manager from 2001 to 2016. As operations manager, he skillfully and successfully oversaw all daily aspects of NMC’s multifaceted, nationwide operation.

Most recently, Graham served as Brinks Home security’s senior director of monitoring operations where he oversaw many elements of the company's operations, was responsible for reducing costs, and increased service level for alarm response by over 10 percent and inbound calls by 24 percent, NMC noted in its announcement.

“NMC has a long history of dedication to ahead-of-industry technological solutions and valuable partnerships which lead to the formation of Netwatch Group, and we apply that same dedication in our efforts to build a powerful, synergistic team at NMC. This is why we are thrilled to have Grant Graham on the team. Grant has a proven record of building long-term business relationships and has been instrumental in facilitating growth on numerous levels. His knowledge, drive, and winning attitude are assets that will complement and enhance NMC’s ability to meet the needs of our dealers as we continue to provide more attractive services,” Woodie Andrawos, NMC President, said in a prepared statement.

Graham’s combined experience and understanding of NMC culture and mission make him an excellent fit for this role, NMC said.

“I am excited to be taking on this new role as VP of dealer relations at NMC. It is wonderful to partner with a company focused on organizational growth and constant improvement. I look forward to having an impact on dealer success and helping them successfully navigate the market, acquire new agreements, deliver new products offerings, and leverage the wealth of dealer support available at NMC,” Graham said in the announcement.

Where is video monitoring now?

Representatives from four monitoring centers provide insight on the video monitoring market
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07/25/2018

YARMOUTH, Maine—Video monitoring, including proactive video monitoring, guard tours, video verification and even MIY among consumers, is on the rise, according to six wholesale monitoring professionals interviewed by Security Systems News.

NMC mega-merger creates global Netwatch Group

Newly formed monitoring company looks to grow organically and through acquisition
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04/25/2018

LAKE FOREST, Calif.—National Monitoring Center, a third party monitoring company with monitoring centers based here and in Irving, Texas, announced this week the launch of a new global monitoring company, Netwatch Group, following the merger of four monitoring companies with the backing of global private equity firm The Riverside Company.

NMC centers now Five Diamond

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07/13/2016

LAKE FOREST, Calif.—National Monitoring Center’s two monitoring stations, located here and in Irving, Texas, are now CSAA Five Diamond certified.

NMC changes management roles

Michael Schubert is now CEO
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02/17/2016

LAKE FOREST, Calif.—National Monitoring Center made changes to its management structure in early February: Michael Schubert, the company’s president, became its first CEO, and Woodie Andrawos, NMC’s EVP, is now president of NMC.

NMC opens new central station

California facility boasts enhanced infrastructure and redundancies, new education center
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04/09/2014

LAKE FOREST, Calif.—National Monitoring Center’s new 25,000-square-foot hot-redundant central station, located here, features upgrades in hardware, infrastructure, telecommunications and redundancies, Woodie Andrawos, executive vice president of NMC, told Security Systems News.

NMC debuts new tools to help dealers stay connected

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07/14/2011

ALISO VIEJO, Calif.—National Monitoring Center has announced the launch of a new mass notification service that will help dealers stay more updated and informed in real time, when in the field and on the go.