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Tanguy Serra

Another shake-up at the top for Vivint Solar?

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Wednesday, November 13, 2013

[UPDATE ON NOV. 14: I heard back late yesterday from SolarCity, which confirmed that Vivint Solar COO Brendon Merkley has joined SolarCity. Molly Canales, a communications associate with that company, told me in an email, "Brendon has accepted an offer to join SolarCity and we’re excited to welcome him aboard." So my report below is no longer speculative.]

Vivint Solar has been making headlines of late regarding the rapid success of the 2-year-old business and the new round of financing it just secured. Now here’s more about the company: The COO of Vivint Solar—a division of home automation/home security provider Vivint—has reportedly jumped ship for SolarCity, Vivint Solar’s larger competitor.

If true, COO Brendon Merkley is following in the footsteps of former Vivint Solar CEO Tanguy Serra, who bailed for SolarCity last spring.

Last month, Vivint Solar announced it had secured $540 million in new financing. And this month, the success of Vivint Solar—based in Provo, Utah—was the topic of Reuters feature story titled, “Knock! Knock! Solar company wins converts going door to door.” The story says that Vivint has quickly captured a 9 percent share of the residential solar installation market in the United States.

Interestingly, the Nov. 8 also extensively quotes COO Merkley on some of the secrets of Vivint Solar’s success. Vivint Solar also announced in June that Merkley had been elected as the executive committee’s state policy committee chair for the Solar Energy Industry Association.

But Reuters reports that SolarCity remains the market leader, with a 26 percent share.

And yesterday, Greentech Media reported that Merkley had defected to SolarCity.

I have reached out to Vivint Solar and SolarCity but Greentech Media says in its Nov. 12 report that it has already done that. “Vivint has confirmed that Merkley has left the firm. SolarCity has confirmed that Merkley is joining the firm,” the site reported.

Greg Butterfield this fall took over Serra’s old job as CEO of Vivint Solar. Who will replace Merkley? Stay posted!

Competitor reportedly scores CEO from Vivint Solar

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04/24/2013

PROVO, Utah—Former Vivint Solar CEO Tanguy Serra has left the company and been hired by SolarCity, a solar energy company based in San Mateo, Calif., according to an article today from pandodaily.com, which notes that Serra’s LinkedIn profile “appears to confirm the move

Vivint Live: personal touch monitoring; Vivint president takes on solar CEO duties

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Wednesday, April 3, 2013

Two recent developments from home automation/home security giant Vivint caught my eye. One is a new feature for homeowners called Vivint Live, which the company said links customers directly to a monitoring professional and helps reduce false alarms. The other is that Alex Dunn, who just recently became president of Vivint, is also now interim CEO for Vivint Solar.

Provo, Utah-based Vivint announced today that with Vivint Live, its customers can now use their touchscreen panels to communicate directly with a monitoring professional in the event of an alarm.

Here’s what the company had to say:
 

When an alarm is triggered, the signal is sent to Vivint's award-winning monitoring center, which is staffed 24 hours a day throughout the year. Upon receiving the alarm, a Vivint in-house monitoring professional speaks to the customer through the touchscreen panel. Acting as a first responder, the agent assesses the situation, confirms an emergency with the customer, and dispatches emergency personnel accordingly. With Vivint Live, homeowners have the personal, immediate response they need to work through any emergency situation and receive necessary care. …

… Vivint Live's quick response also allows Vivint to decrease the number of false alarms. Vivint monitoring professionals connect directly with the customer and then dispatch emergency personnel only during a legitimate emergency or when the customer cannot be reached.

In other news, the company also announced yesterday that Tanguy Serra has stepped down as CEO of Vivint Solar and that Dunn is now interim CEO. Serra said in a statement that it’s time for him to step away from day-to-day operations but that he still will be involved as an advisor to the company.

Vivint Solar, a company that Vivint created in 2011, is one of the fastest-growing residential solar power provider in the North America.

Dunn said in a statement: “Tanguy has helped us build an amazing business, and we are grateful for all of his hard work and dedication. Vivint Solar is what it is today because of his leadership. We are committed to expanding upon the foundation that he has built, and believe our solar solution to be a critical component to helping our customers save money and gain energy independence.”

 

Vivint Solar welcomes first chief technology officer

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01/24/2013

PROVO, Utah—Vivint Solar, a provider of solar energy solutions, introduced Dan Rapp as the company’s inaugural chief technology officer, according to a company statement. Until it was purchased by Blackrock at the end of 2012, Vivint Solar was a division of Vivint.