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Interface Security Systems

Interface sells Hawk Security to ACA

Purchase grows ACA ‘20 percent overnight’ and gives it brick and mortar in Texas
 - 
01/15/2014

NEWTOWN SQUARE, Pa.—Alarm Capital Alliance had a robust 2013, with RMR growing nearly 14 percent and gross revenues by about 23 percent. Now, its purchase of Interface Security Systems’ Hawk Security adds immediate growth for 2014 and gives the company a new strategic position in Texas that promises even more.

Interface completes $230m refi, gets new $45m revolver

Imperial Capital advises, predicts more high-yield bond deals
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01/23/2013

ST. LOUIS—Interface Security Systems, based here, last week completed a $230 million bond deal and also secured a new $45 million revolver from Capital One.

New voices join alliance for video-verified alarms

 - 
Wednesday, December 12, 2012

The Partnership for Priority Video Alarm Response has added four new voices to its campaign to increase arrests and reduce property losses through the use of video-verified alarms.

Joining the PPVAR’s board of directors are Jacqueline Grimm, vice president of security solutions for Diebold Inc.; Douglas Curtiss, president of Sonitrol New England; Jon Bolen, chief technology officer for Interface Security Systems; and Robert Baxter, president of Radius Security.

The new directors from the security industry will work with representatives from the National Sheriffs Association and the National Insurance Crime Bureau, an alliance of groups that would have seemed unlikely a few years ago.  

“We’re pleased to join PPVAR to promote priority response to video alarms that are verified by a certified central station,” Grimm said in a prepared statement from the partnership. “[Diebold has] offered alarm verification services for many years, and our focus on priority response, apprehension and risk reduction provides comprehensive threat protection. Also, by assisting law enforcement with a second-by-second situation analysis, we can help improve officer and customer safety while increasing criminal apprehension rates.”

Bolen, who was the chief product officer for Westec before it was recently acquired by Interface, is a 15-year veteran of video verification. He cited its benefits by breaking down the numbers.

“We have reduced and maintained our dispatch rate to less than 3 percent of events handled by our operators, meaning that over 97 percent of the alarms we receive are resolved without the costly, and often needless, intervention of authorities,” he said in the PPVAR statement. “We are pleased to join an organization promoting this kind of value.”

Curtiss of Sonitrol, which has a history working with police to make arrests through audio verification, echoed Bolen’s sentiments.

“Whether it is audio or video, the operator is a witness to a crime in progress,” he said. “From my perspective, the ‘V’ in PPVAR is ‘verification.’ We support his organization and its work to reduce false alarms and make more arrests.”

Canada gets a nod in the PPVAR with the addition of Baxter. He is president of Radius Security, a Greater Vancouver video monitoring central station.

“Alarm response in many cities in Canada has been degrading as budgets and police resources decline,” he said. “Video-verified alarms help us provide greater security for our customers and reduce false alarms for our law enforcement partners.”

'20 under 40': Meet the Class of 2012

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05/23/2012

YARMOUTH, Maine—The editors of Security Systems News are pleased to present the “20 under 40" Click here to see photos and interviews with the Class of 2012.

'20 under 40' 2012 - Donny Counts

 - 
05/22/2012

Donny Counts, 35
Director, installations, national accounts
Interface Security Systems
Earth City, Mo.

How did you get into the security industry?

Interface buys Westec and other stuff I learned at ISC West on Day 1

 - 
Thursday, March 29, 2012

Big news from yesterday was the acquisition of Westec by Interface Security Systems. The story is on our front page or click here . You can also see my video interview with Jeff Frye of Interface Security Systems about the Westec deal on our front page or by clicking here.

Winning the procrastination award for latest to announce a press conference at ISCWest  2012 is BRS Labs. I got the announcement a little after midnight--8 hours notice!

It's not a strategy I'd recommend, but there was a good crowd in the press room at 9 a.m. today. John Frazzini, president of BRSLabs, showed several examples of how the software "learns" how a certain venue should look day and night and then goes into alert when there’s an anomaly. The first example was subway tunnel. The alert went off when a regular automobile tried to follow the subway into the subway tunnel.

BRS Labs, just received its umbrella patent, and some of its wins are part of the public record, including a $2 million deal with the San Francisco.

Frazzini believes the future is bright for behavioral analytics. He said that IMS predicts that behavioral analytics will be a $2.1  billion addressable market by 2015. On the other hand, traditional video analytics have been a $57 billion market through  2010,  and is expectd to grow to $108 million market by 2015. Frazzini called that growth "immaterial and irrelevant" and said a behavioral analytics is causing a “real disruption in the marketplace.”

INGRAM MICRO

In another unscheduled—at least in my book—press conference, I heard Ingram Micro’s Brian Wiser talking about that company's renewed push into the physical security business.

Wiser said the Ingram Micro physical security business has doubled in the past year.  He said Ingram Micro considers physical security a “strategic high growth focus [area, and said the company intents to]  dedicate disproportionate resources to this business unit.” Integrators should not be afraid of making the leap into IP systems, he said. “Ingram can help them make the leap—to enable them to do it themselves [or if they need help with a particular project] we can connect you with someone who can do that for you in a non-competitive fashion.”

Wiser said that Ingram Micro—which had 20,000 square feet of show floor space, 30 partner vendors and 450 VARS—intends to enter the industry in a big way—to "dive in and dive deeply," he said.

JOHNSON CONTROLS

I had a great meeting with Tammee Thompson who is the new VP and GM global fire and security for Johnson Controls. Her appointment was announced last week, but she’s been in place for about 5 months.  

This is the first time the global fire and security unit has been organized into a global PL. Thompson has spent the past four months traveling around visiting teams in the field, understanding the capabilities the groups have and need to grow the business. The goal, she said, is to the become the integrator of choice.

In North America, JC has 80 branch offices that offer security and fire as well as services and HVAC. “That will help us on a regional basis to offer entire portfolios to customers,” she said.
AT ISC West, Thompson's team is looking at technologies, not devices. JCI has an access control platform that integrates with 17 VMS providers. At this show Thompson's team is  nvestigating complimentary platforms such as PSIM and Identity Management.

WSC

At 12: 45 I moderated a Women’s Security Council meeting with three very cool and accomplished women: Kelly Bond, senior vice president of sales & marketing for Alarm Capital Alliance; Renae Leary, ADT Global Accounts Senior Director; and, Juliette Gustavsson, Milestone Systems Head of Corporate Marketing. Lots of tips, tactics and resources for career advancement. I’ll have a full story on this next week.

S2

I stopped by S2 and spoke to John Moss about what’s new there. He’s particularly excited about forensic capabilities of his new products enabled because of the tight integration between the access control and video.  More on this and other show floor stuff later.

I'm late getting to the show floor. The Security 5K was great this morning. Lots of people, great weather. Come to the reception on the show floor at 4:30 this afternoon.

Did you see the story about ADT commercial changing it's name that I posted on Tuesday? Gonna get some more info on that today from Jay Hauhn. Much more to report from Day 1 and Day 2 later today. Stay tuned.

 

Interface Security Systems buys Westec Intelligent Surveillance

Combined company is major independent managed service provider
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03/29/2012

LAS VEGAS—Interface Security Systems a St. Louis-based integrator, acquired Westec Intelligent Surveillance, Jeffrey Frye, Interface VP sales and marketing told Security Systems News on March 28.

Hawk Security soars to top in employee survey

Company ranks as one of the best 100 places to work in Greater Dallas for third year in a row
 - 
11/30/2011

FORT WORTH, Texas—Hawk Security Services' staff is a major reason the company has been able to nearly quadruple the number of customers it serves from 12,000 to about 45,000 since being acquired by Interface Security Systems in 2005, according to Mike Shirley, company regional VP.

Interface bundles services for 9,500 Dollar General retail stores

Deal saves millions on phone service alone for end user
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08/25/2011

ST. LOUIS—Interface Security Systems is in the process of completing the installation of a secure managed cloud services project for the entire Dollar General 9,500-store retail chain. While terms of the deal were not released, Interface CEO Michael Shaw told Security Systems News that the Dollar General multi-year contract is “expected to generate in excess of $100 million in top-line revenue for Interface.”