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Telguard kit upgrades 2G communicators facing ‘sunset’

Commercial units can be converted to 3G/4G while preserving UL certifications
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09/26/2012

ATLANTA, Ga.—Telguard, a provider of wireless alarm monitoring solutions, has rolled out a conversion kit that allows dealers to upgrade their commercial 2G cellular communicators to 3G/4G without voiding UL certifications at the installation site.

ESA of Florida to hold inaugural event

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Friday, September 14, 2012

I wrote this spring about the Irving, Texas-based Electronic Security Association launching a state-chartered chapter in Florida. Now ESA of Florida is about hold an inaugural event.

ESA created the new state chapter because Florida is home to so many security companies.

The Sept. 20 inaugural event, which will be a legislative dinner featuring the chairman of the Electrical Contractors' Licensing Board, Ken Hoffman, who will discuss licensing requirements in Florida and the function of the board, according to an ESA news release. Also, updates on ESA of Florida and the upcoming ESA Leadership Summit in Orlando (slated for this Feb. 18-21, 2013) will be shared.

Steve Paley, president of Rapid Security Solutions LLC and chairman of the ESA of Florida steering committee, said a prepared statement: “We're excited to kick off the activities of ESA of Florida with this legislative dinner. We're encouraging everyone interested in helping to grow the security integration and monitoring industry in Florida to attend.”

Hoffman also said in the news release: “The security industry in Florida is primed for growth, and I'm happy to be able to address companies looking to improve their businesses and serve their customers even better.”

The dinner will be held at 6 p.m. at
Ruth's Chris Steak House at 2525 North Federal Highway, Fort Lauderdale.

The event — which is sponsored by Interlogix, Honeywell, Telguard and Tri-Ed/Northern Video Distribution — is open to both ESA members and non-members. Registration for ESA members is free; non-member registration is $35.

For more information or to register, visit www.esaweb.org/event/ESAofFLDinner or call ESA's Member Service Center at (888) 447-1689.

AT&T: 2017 end of the line for 2G

Cell carrier’s ‘sunset’ for GSM will force upgrade to 3G and 4G radios
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08/15/2012

YARMOUTH, Maine—AT&T will phase out its 2G networks by 2017, setting a long-anticipated timeline for the “sunset” of the technology and giving the alarm industry a target date to upgrade cellular equipment.

3G vs. 4G: AT&T’s ‘sunset’ fuels debate

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Wednesday, August 15, 2012

While AT&T has finally set a date and ended the discussion over when it will push 2G into the sunset, the points of contention grow sharper over 3G versus 4G and the merits of each for cellular alarm communication.

Boiling down the argument to its simplest terms, this much is clear: Technology touted as 4G is faster and more expensive. But is that extra speed worth the money, and more importantly for alarm dealers, will it contribute to longevity in the field? And what is “real” 4G anyway?

On Monday, I talked with two industry experts who couldn’t be further apart on the issue: Gordon Hope, general manager of AlarmNet at Honeywell, and Shawn Welsh, vice president of marketing and business development for Telguard. Both made what seemed to be valid arguments, although I confess I’m not qualified to comment on the technical merits of each. What I can do is define HSPA (High Speed Packet Access), HSPA+ (evolved HSPA), and LTE (Long Term Evolution), and offer a bit of what each man had to say:

Hope: “I don’t know whether it’s accidental or intentional, but it seems like our industry is mixing 3G and 4G together in one sentence. In reality, there’s clearly a difference—the carriers delineate it. HSPA+ and LTE from AT&T’s perspective are legitimate 4G technologies, and everything else isn’t.”

Welsh: “At a recent webinar, AT&T and Qualcomm both basically reiterated this statement: 4G is the same as 3G, it just costs more. To get down to the letter version of that, HSPA+ is the same thing as HSPA as it relates to longevity, it’s just that HSPA+ costs more.”

Hope: “We believe the best thing to do is to move up and provide a 4G radio, not stopping at 3G. HSPA+ is a 4G technology … it’s just plain faster. In AT&T’s announcement [about 2G], they even made statements that a third of their postpaid subscriber base is already using 4G technology, not 3G. That speaks to the fact that if you’re not thinking about 4G, you’re probably going to leave yourself shortchanged if you stopped at 3G network capability in the radio module you chose. We went through the additional expense to include HSPA+ 4G technology in our radio. We believe it’s going to directly translate into longevity on the wall.”

Welsh: “There’s a thought that 4G is somehow better than 3G and that somehow it will be around longer, because certainly each generation will be around longer than the previous generation. In this case it’s a misnomer, because 4G as it relates to HSPA+ is really a marketing trick, unfortunately. … What happened was that AT&T and Verizon both went out and bought up spectrum in order to deploy real 4G called LTE. And 4G LTE got a certain level of throughput—it was really fast. Well, T-Mobile did not get spectrum, so they were stuck having to advertise 3G when their major competitors were going to start advertising true 4G LTE. So they simply did what a marketing organization might do. They just said, ‘Hey, you know what? This new 3G HSPA+ is so fast it goes just as fast as that LTE they’re going to deploy, so you know what we’re going to do? Let’s just call ourselves 4G. All that really matters is the speed anyway.’ So overnight they rebranded themselves as 4G in order to compete with the marketing term of 4G LTE. And literally that’s what happened. AT&T was forced to start calling their HSPA+ network— which was really just a 3G network—a 4G network in order to compete with the marketing spin T-Mobile was putting on things. And that’s how we got 4G as it relates to HSPA+.”

Hope went on to say that while speed traditionally hasn’t been important to the alarm industry, it will play a bigger role in attracting future generations of consumers who will be loading their tablets and smartphones with security applications and a whole lot more. Welsh reiterated that longevity will remain the top priority for alarm dealers, and “from a cost standpoint, HSPA+ is a more expensive solution for the exact same longevity.”

For the record, the International Telecommunication Union states on its website that the only “true 4G technologies” are LTE Advanced and WirelessMAN Advanced, neither of which has been deployed on a large scale. The ITU goes on to say, however, that the term 4G may also be applied “to the forerunners of these technologies, LTE and WiMax, and to other evolved 3G technologies providing a substantial level of improvement in performance and capabilities with respect to the initial third-generation systems now deployed.”

That sounds like a gray area open to commercial and consumer interpretation, but there's no arguing this point: Alarm dealers with radios on AT&T’s 2G networks will have to upgrade by 2017 or they’ll be left in the dark. The fadeout due to spectrum harvesting will accelerate before then, so sooner is probably better than later. Then it's just a question of sorting out the Gs.

Lights out for 2G? 'Sunset' debate heats up

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Wednesday, July 25, 2012

Still looking for clarity about the “2G sunset” and whether you’ll be left holding the bag if you don’t upgrade your cellular alarm communicators to 3G (or even 4G) right now?   

You’re not alone. The buzz continued last month at ESX, with manufacturers jockeying to try to sway alarm dealers. Telguard, the company sounding the loudest warning about the sunset, went one step further by announcing a program that gives dealers up to $25 for every 2G cell communicator they replace with a Telguard 3G/4G product. The company does not sell 2G.

“We estimate the industry has 3 million 2G radios that will have to be replaced in the next five years,” said Shawn Welsh, vice president of marketing and business development for Telguard.

Unlike AMPS, the date for the 2G sunset will not be determined by the FCC; it will determined by cellular carriers based on capacity constraints and customer demand for 3G. Carriers have already begun reallocating frequency spectrum to accommodate 3G, Welsh said, cutting into the effectiveness of 2G equipment.

But not everyone believes the sky is falling when it comes to 2G, at least not in the next few years. Among those taking a different approach is Mike Boyle, general manager of Uplink. The company is continuing to offer 2G lines while rolling out 4G at the same time.

“People are still buying a lot of 2G products,” he said. “We think we may continue to sell 2G beyond the third quarter of this year. Everything we see in the network says it will be around.”

Uplink backs its business plan with the following assertions on its website:

—2G is a proven technology with falling price points as manufacturing costs decrease.
—No carrier has announced a sunset date for its 2G network.
—Uplink’s communicators operate with multiple carriers and will continue to provide nationwide coverage late into the decade or longer.

The company also offers a lifetime guarantee to replace its 2G products with 4G if the 2G units fail to operate due to a carrier technology change. Boyle said the approach covers all bases by recognizing the realities of the marketplace.

“Requests for 4G are minimal,” he said. “When a guy asks for 4G, we ship 4G. But our business is still 98 percent 2G.”

An industry source who spoke to Security Systems News on condition of anonymity said a sunset announcement from AT&T would be made “in the next few months,” which could knock a lot of people off the fence if they’ve been considering a move to 3G/4G. But longevity is key for alarm dealers, and if they can hang onto their 2G gear for another year or two (or four), many probably will.

It’s the nature of the beast.

The best of ESX: And the winners are ...

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Wednesday, June 27, 2012

Just off the show floor after a very busy Wednesday at ESX, starting with the CSAA Excellence Awards Breakfast. There were a number of great seminars throughout the day and the floor was abuzz with networking. I assume everyone saved a little energy for the ESX Crawl …

I’m about to get out there myself to sample a little of that Nashville hospitality, but I’d be remiss if I didn’t mention the award winners who highlighted the day. For those who might have missed it:

CSAA Central Station of the Year: Vivint
Honorable mention: United Central Control

CSAA Central Station Manager of the Year: Amy Becht, Vivint
Honorable mention: John Williams, Alarmco

CSAA Central Station Operator of the Year: Gale Gordon, The Protection Bureau
Honorable mention: Jorge Rodriguez, Monitronics

CSAA Central Station Support Person of the Year: David Palacios, UCC
Honorable mention: Kate Brickner, Vivint

ESX also announced its Maximum Impact Award winners for 2012. Hats off to the following:

Overall winner: 2GIG Technologies Go! 2.0

Best Access Control/ID Systems—Access Control System: Interlogix TruPortal

Best Access Control/ID Systems—Biometrics: 3M Cogent MiY-Card

Best Access Control/ID Systems—Telephone Entry Control/Intercom Systems: Optex iVision Plus

Best Accessories & Aids—Dealer Company Software: DICE Matrix Tech Service

Best Accessories & Aids—Mobile Applications: SedonaOffice, SedonaFSU Web Edition

Best Accessories & Aids—Installation Tool/Tester: Salient Systems, Salient University eLearning

Best Alarm Equipment—Alarm Signal Transmission Equipment: Telguard Cellular Communications for 3G/4G Networks

Best Alarm Equipment—Annunciators, Bells, Sirens, Strobes: Metis Secure Solutions, Metis Secure ENS

Best Alarm Equipment—Enhanced Video Alarm: Videofied-RSI Video Tech, IP Upgrade Kit with Videofied Free

Best Alarm Equipment—Intrusion Alarm Control Panels: Interlogix Simon XTi

Best Alarm Equipment—Intrusion Sensors/Detectors: Honeywell Security Group 5816OD

Best Alarm Equipment—PERS Hardware: SilverFox Link Watch/Pendant PERS System

Best Alarm Equipment—Wireless Alarm Systems: 2GIG Technologies Go! 2.0

Best Central Station Equipment—Central Station Software: DICE Matrix Fire Inspection

Best Central Station Equipment—Remote Video Monitoring Equipment/Software: SureView Systems Immix Cloud

Best Services—Alarm Monitoring: Bold Technologies UniversalConnector

Best Services—Dealer Marketing Services: BlueStar Security Solutions FUSION

Best Services—Security as a Service (SaaS): Honeywell Security Group MAXPRO Cloud

Best Services—Video Monitoring Services: I-View Now

Best Video Security—Cameras: Altronix eBridge IP over Coax Adapters

Best Video Security—Video Analytics: CheckVideo, CheckVideo HD Megapixel IP Bullet Camera (CV135)

Best Video Security—Video Surveillance System: Axis Communications, AXIS Camera Companion

That’s it for now. The weather prognosticators are calling for a summer stew over the next couple of days in Nashville, so the ESX show floor will be the place to be. See you out there …

Telguard step ahead of ‘2G sunset’

Company rolls out new 3G cell communicators, holds line on price
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02/14/2012

CHICAGO—The “2G sunset” is coming—it’s just hard to say when. But the 2G fade-out has already begun, eating into the frequency spectrum and posing a threat to the effectiveness of cellular alarm communicators.

Telular delivers manufacturer-agnostic, cellular, two-way voice solution

Says solution eliminates need for manufacturer-specific receivers
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08/25/2011

CHICAGO—Wireless connectivity solution provider Telular on Aug. 16 announced the availability of two-way voice over cellular using its Telguard TG-1 Express solution. According to Telular vice president of marketing and business development Shawn Welsh, the TG-1 Express will save time and money for central stations and dealers by becoming the one-stop shop for two-way voice communication from the panel to the central station.

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