Subscribe to RSS - Bruce Mungiguerra

Bruce Mungiguerra

Monitronics launches electronic contract tool for dealers

 - 
04/04/2013

DALLAS—Following a pilot phase, Monitronics International is making its electronic “eContract” application available to its authorized dealers, according to a company statement.

Pinnacle sells 93,000 accounts to Monitronics

Pinnacle says the $131 million transaction reduces debt, putting it in a better growth position
 - 
10/31/2012

OREM, Utah—Pinnacle Security, a leading summer-sales-model company based here, recently announced an alliance with Monitronics International in which Pinnacle has sold Monitronics about 93,000 accounts and made an agreement for future account sales. The accounts represent $4.4 million of gross RMR, according to a news release.

CAA symposium to feature four top industry execs

 - 
10/10/2012

SAN FRANCISCO—Leaders from four security companies will speak at an executive symposium at the California Alarm Association’s 2012 Winter Convention, to be held here Dec. 5-8.

Monitronics embraces Wi-Fi for IP alarms

 - 
07/11/2012

DALLAS—Monitronics International has begun accommodating Wi-Fi for IP alarm communications, paving the way for what the company says will be easier installations and lower service costs for customers and dealers.

Three out of four for Monitronics

Frost & Sullivan again names Dallas-based firm Company of the Year
 - 
03/12/2012

DALLAS—Monitronics International has won Frost & Sullivan’s North American Company of the Year Award for 2011, making it three out of the past four years that the alarm monitoring firm has earned the honor.

Three out of four for Monitronics; Tweets for SIAC

 - 
Wednesday, February 29, 2012

Make it three out of four for Monitronics.

The Dallas-based alarm monitoring firm was recently named Frost & Sullivan’s North American Company of the Year for 2011, adding to similar awards the company won in 2008 and 2010.

Frost & Sullivan praised Monitronics for maximizing value to clients by expanding its customer service operations and streamlining internal processes, resulting in record-low attrition for the year. The market researchers also cited the company’s “concerted efforts” to expand its dealer network, a point that wasn’t lost on Bruce Mungiguerra, VP of sales and dealer development for Monitronics.

“The biggest part for us, for our company and our dealers, is the way our program is modeled as a 100 percent dealer environment,” he told Security Systems News. “All of our business comes through our dealer network, and we really promote a high level of branding for our dealers to promote themselves and be their own local company.”

Mungiguerra said the award gives Monitronics’ dealers a big boost when it comes to marketing their services.

“Being able to have been recognized as the North American alarm provider of the year now for three years, it really helps give credibility to the dealers,” he said. “They can use those logos and that information on their branding to show what a great central station we are. … At the end of the day, our bread and butter is the ability to provide great monitoring services to retain our customers for a long time.”

Tweets for SIAC: Social media and the Security Industry Alarm Coalition? It might not sound like a match made in heaven, but SIAC sees the value of Tweets and blogs and is taking advantage of the new tools. Since launching its initiative a year ago, the group has attracted more than 100 followers on Twitter and 40 to 50 blog readers a week.

“While we have overcome many challenges, our industry continues to face significant issues in many communities,” said Stan Martin, SIAC’s executive director. “Social media helps us keep industry leaders informed on key issues in real time so that we can engage law enforcement and elected officials early in the decision-making process.”

SIAC’s weekly blog can be found at www.siacinc.wordpress.com, with Tweets at @SIACINC.

“It’s a long-term growth process to get more people involved in improving alarm management practices across the country,” said Dave Simon, SIAC’s communications director. “The first step is sending relevant, consistent information, and we believe these tools are effectively serving that purpose.”

Telguard step ahead of ‘2G sunset’

Company rolls out new 3G cell communicators, holds line on price
 - 
02/14/2012

CHICAGO—The “2G sunset” is coming—it’s just hard to say when. But the 2G fade-out has already begun, eating into the frequency spectrum and posing a threat to the effectiveness of cellular alarm communicators.