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Dave Simon

Simon says it's time to cooperate with your local PD

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Wednesday, June 19, 2013

Giving your customer list to law enforcement makes sense.

That statement seems to fly in the face of convention for the alarm industry, which hasn’t exactly been cozy over the years with the boys in blue. But Dave Simon, writing recently for the Security Industry Alarm Coalition, makes a compelling case for doing so.

Simon argues that there are far more benefits to cooperating with law enforcement than erecting barriers. Despite concerns in the past that sensitive information about customers could be compromised, that hasn’t happened, he said. And he draws another conclusion (agree with it or not) in this age of surveillance: Police departments will eventually get the lists anyway, so why not partner with them as good citizens?

The bottom line, Simon wrote, is that SIAC believes the cooperative approach bears more fruit. Here’s more of what he had to say:

Besides being nice, alarm dealers are actually helping customers in those cities where they provide the lists. Why? Because the list helps the PD do their job, ensure compliance and get systems registered. All that means a better-run alarm management program, improved enforcement and increased public safety. That’s good for the alarm dealer because customers have fewer false dispatches, saving them expensive fines and the risk of losing police response.

SIAC promotes cooperative problem-solving. This is a great example of how we can be supportive and help local jurisdictions—particularly the police department—conserve resources. We’ve found that even the largest national companies give lists. Cooperating with law enforcement is not a novel idea. Supplying customer lists should be an extension of our continued cooperation to ensure well-executed alarm management programs.

Simon invites opinions on the subject, pro or con, at siacinc.wordpress.com.

SIAC honors Mahler, Malice for service and perseverance

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Tuesday, June 12, 2012

Longtime alarm industry leaders Mel Mahler and Maria Malice padded their laurels last week with SIAC’s 2012 William N. Moody Award, which pays tribute to those in the industry who exhibit “integrity, fairness and perseverance in the face of adversity.”

Mahler, chairman and CEO of Nashville, Tenn.-based ADS Security, was a charter board member of SIAC and is currently co-chairman and treasurer. He oversees daily operations and has helped the group clear a hurdle that long defied it: establishing a better relationship with police agencies around the country.

“SIAC’s success in building bridges to law enforcement, creating new standards for equipment and encouraging best practices in alarm monitoring and regulations would not have been possible without Mel’s dedication,” SIAC Executive Director Stan Martin said in a prepared statement. “We are pleased to add the Moody Award to the many awards Mel has received for his leadership.”

Malice, VP of special projects for COPS Monitoring and president of the Arizona Alarm Association, was instrumental in getting a statewide licensing law enacted in May in Arizona. [http://www.securitysystemsnews.com/article/arizona... [Link - statewide licensing law enacted in May in Arizona.] Alarm dealers there will soon be able to operate with one license, replacing a web of local regulations that subjected many companies to duplicative background checks and paperwork.

“No one has faced more challenges in a single year than Maria Malice,” said Jon Sargent, industry/law enforcement liaison for SIAC. “Opponents constantly tried to undermine her efforts [on behalf of the AzAA]. Maria rallied the troops, fought back with facts and traveled to numerous meetings to help elected officials understand the issues.”

Mahler and Malice will receive their awards June 26 at the ESX IceBreaker Luncheon in Nashville. Congratulations …

Say “cheese”: The Wisconsin Electronic Security Association has bestowed its annual Bill Cooper Award on Dave Simon, who recently stepped down as SIAC’s public relations chairman after being named marketing communications manager at Brink’s Inc. The Cooper Award embodies “the ultimate in hard work and fun, tenacity and getting the job done, but with a lighter side,” said Mike Horgan, former WIESA president.

Tremendous growth forecast for home energy management

Analyst: Security companies can use their close relationships with customers to drive the market
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03/26/2012

DALLAS—A recent Parks Associates study predicts home energy management will become a huge market during the next 10 years, and security companies are in a unique position to take advantage of that through their close customer relationships, according to an analyst with t

Three out of four for Monitronics; Tweets for SIAC

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Wednesday, February 29, 2012

Make it three out of four for Monitronics.

The Dallas-based alarm monitoring firm was recently named Frost & Sullivan’s North American Company of the Year for 2011, adding to similar awards the company won in 2008 and 2010.

Frost & Sullivan praised Monitronics for maximizing value to clients by expanding its customer service operations and streamlining internal processes, resulting in record-low attrition for the year. The market researchers also cited the company’s “concerted efforts” to expand its dealer network, a point that wasn’t lost on Bruce Mungiguerra, VP of sales and dealer development for Monitronics.

“The biggest part for us, for our company and our dealers, is the way our program is modeled as a 100 percent dealer environment,” he told Security Systems News. “All of our business comes through our dealer network, and we really promote a high level of branding for our dealers to promote themselves and be their own local company.”

Mungiguerra said the award gives Monitronics’ dealers a big boost when it comes to marketing their services.

“Being able to have been recognized as the North American alarm provider of the year now for three years, it really helps give credibility to the dealers,” he said. “They can use those logos and that information on their branding to show what a great central station we are. … At the end of the day, our bread and butter is the ability to provide great monitoring services to retain our customers for a long time.”

Tweets for SIAC: Social media and the Security Industry Alarm Coalition? It might not sound like a match made in heaven, but SIAC sees the value of Tweets and blogs and is taking advantage of the new tools. Since launching its initiative a year ago, the group has attracted more than 100 followers on Twitter and 40 to 50 blog readers a week.

“While we have overcome many challenges, our industry continues to face significant issues in many communities,” said Stan Martin, SIAC’s executive director. “Social media helps us keep industry leaders informed on key issues in real time so that we can engage law enforcement and elected officials early in the decision-making process.”

SIAC’s weekly blog can be found at www.siacinc.wordpress.com, with Tweets at @SIACINC.

“It’s a long-term growth process to get more people involved in improving alarm management practices across the country,” said Dave Simon, SIAC’s communications director. “The first step is sending relevant, consistent information, and we believe these tools are effectively serving that purpose.”

ESX reinvests $1m in security industry since 2008

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10/03/2011

VIENNA, Va. and IRVING, Texas—AE Ventures, the management company that produces the annual Electronic Security Expo for the Central Station Alarm Association and the Electronic Security Association, announced on Aug.