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Diebold opens electronic security headquarters

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09/09/2013

NORTH CANTON, Ohio—With the establishment of its new Electronic Security Headquarters, Diebold, Inc. will centralize operations and support the growth of its electronic security business, strengthening its focus on electronic security solutions and improving outcomes in systems integration, the company said in a Sept. 6 news release.

Diebold names Andy Mattes new CEO

Mattes takes over for Thomas Swidarski, who left following poor earnings reports
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06/06/2013

NORTH CANTON, Ohio—Diebold Inc., the parent company of systems integration company Diebold, today named Andy W. Mattes as its new president, CEO and board member.

Diebold debuts SecureStat

End users can view, manage and measure disparate security systems from any manufacturer
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05/15/2013

LAS VEGAS—Secured away in a suite off the ISC West show floor, Diebold executives Tony Byerly, Jeremy Brecher and Felix Gonzales spent the bulk of their time at the trade show showing off SecureStat, the integrator’s new online security management platform.

ISC West 2013: Day 1 & 2

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Friday, April 12, 2013

Lots of people on the show floor on Wednesday! 29,900 square feet of exhibit space and 1003 booths, is what I heard.
Wednesday started for me with the Axis Press Breakfast, where the network camera company introduced three new cameras and an upgraded Axis Camera Companion. In 2012, there were 60,000 downloads of the software, according to Axis’ Fredrik Nilsson.

The cameras of the future will be customized for customers with apps, the same way we currently customize our smartphones, Nilsson said. With that in mind, Axis also announced a partnership with the Wentworth Institute of Technology, a college in Boston, where students will design apps for cameras. One professor, Charles Hotchkiss, and two students, Joshua Ramirez and Nicholas Gelfman,  attended the breakfast and the two students talked about the apps they’ve already developed.

Gelfman is working on a 3D multi-tracking app that is intended to alert operators if someone is trying tamper with a camera. The app determines where an approaching person or object is distance-wise from the camera and sends an alert if it gets too close. Gelfman put it in simple terms for me: “Cameras see in 2D, this app basically allows it to see in 3D.”

Ramirez is a sophomore computer information systems major from Hanover, N.H., who is the station manager of Wentworth’s radio station WIRE. 
“I had a selfish reason for developing the app” he said. Students who work in the radio station are supposed to sign in and out when they come to work at the station, but they often don't do that, he explained. So Ramirez developed an app that automatically records the time that a student comes into or leaves the station, and it sends Ramirez an email alert under certain conditions.

He named the app Alibi. It "tracks students and if they log in, [the app] is their alibi to say that they were [at the station]," he said.

“It’s still a work in progress. I’ve spend six weeks on it but it was during exams and finals,” Ramirez said.   

Nilsson said that Axis didn’t give the students any ideas about kinds of apps to develop. They approach the project with no preconceived notion of what kinds of apps to develop. Axis has been amazed with the results, he said.

After the Axis breakfast, I did a video interview with Renae Leary and Matthias Ernst of Tyco Global Accounts were I got an update on how Tyco's global enterprise customers are standardizing their security systems across in offices spanning the globe.

At a press conference Bosch launched 110, count ‘em, 110 new video products and previewed its ‘4K Ultra HD’ camera. It also announced its integration partner program and is showing integration with 5 VMS providers in its booth.

Next, I interviewed Mark VanDover of Tyco IS for ssnTVnews. He talked about the progress the integration giant has made as a standalone entity over the past year and a half.

More mobile news: Jay Hauhn, Tyco IS Chief Technology Officer, also did an interview for ssnTVnews. We talked about Tyco’s launch of  MSM, Tyco’s Mobile Security Manager.

Next up was an interview with Tony Byerly, Felix Gonzales and Jeremy Brecher of Diebold, where I got to see a demo of their very cool “SecureStat” enterprise security platform. I heard about it at ASIS and saw if for the first time at the show. Here’s a YouTube video about the platform.

At a NICE press conference, Tony Ruiz, City of San Diego, talks about implementing NICE's Situator, to manage protection for its critical infrastructure, and for the city too. The implementation is new, but Ruiz said it's already saving training time and money for the city and taxpayers.

Back on the show floor, I met with Bryan Schmode, EVP of Global Sales at Avigilon. We talked about Avigilon’s the Adaptive IR in its new bullet camera, and the company's new Dallas headquarters.

Also had a chance to swing by Next Level Security Systems and talk to Bill Jacobs. I got to see some of the stuff I spoke to Bill and Jumbi Edulbehram about in this story.

Next I had a chance to visit with Stan Oppenheim and Dan Oppenheim at Affiliated Monitoring. Looking forward to seeing their new monitoring station the next time I get to NYC.

And, I wrapped up Day 1 after catching up with Will Schmidt and other CapitalSource folks.

THURSDAY, April 11

Is Thursday Day 2 or Day 3 of the show? Officially, it’s Day 2, but with so many events scheduled for Tuesday, it really is Day 3 for most of us.

Whichever day it was,  it kicked off brilliantly with the fourth annual Security 5K!

We had a different course this time. Rather than starting near the Fashion Show Mall, the 2013 start line was a half-mile jog or bus ride away from the Sands in an office park of sorts. The course was a completely flat out-and-back labyrinth of switchbacks. Best course yet in my opinion. It wasn’t exactly bucolic, but the office park was considerably greener and cleaner than past year’s courses, and it was fun to watch the crowd of runners ahead of you snaking back and forth around the park. And because of the switchbacks, the finish line appeared closer than it really was.

More than 400 finished the 5K and there was a big crowd for the 2K as well.

Most important, we raised more than $90,000. Mike Perkins of Anixter raised more than $7,000 with his company match. Jesse and Nicole Foglio raised $2,350, and Bob McKee raised $1,685.

Mission 500’s George Fletcher said that 650 people registered for the race. If each person raised $100, we would raise $65,000 before any extra fundraising efforts—something to think about for 2014.

Back on the show floor on Thursday morning I did an ssnTVnews interview with John Mack, managing director and head of M&A for Imperial Capital. We were talking about the availability of financing and the flow of PE money into the industry. Here’s an interesting statistic: More than half of the top 20 alarm companies are now owned or have majority ownership by private equity firms. Five years ago “it was just a handful,” he said.
It’s a great time for alarm company owners and integrators to refi their debt or make acquisitions, Mack added.

I stopped by the Stanley booth on my way to Denis Hebert’s HID Global Strategy Briefing, which was packed, as usual. Hebert gave a great presentation. His focus this year was on the opportunities and potential pitfalls the security industry needs to be aware of as access control goes mobile. The move to mobile will “redefine credential use and management” he said. As a result, “best practices” for end users and integrators will become more important than ever. Privacy is an increasingly crucial element for all stakeholders to consider, he added.

Next I met with George Farley at Observint Technologies. Owned by The Carlyle Group, Observint was formed in 2006 with the goal of acquiring security-focused companies. Observint acquired Supercircuits in 2006. It subsequently bought Security Cameras Direct, DIGIOP and SC Technologies. Last summer it helping LG Electronics relaunch its security products in the United States, and this past November it acquired access control provider infinias. Farley said the last six months have been “all foundational work for us. … [building] a comprehensive sale and support solution.” That was Phase 1, he said. Observint is in Phase 2 now, he said, which is centered on its distribution partnership. Digiop and Infinias had distinct partners before the acquisition, and Observint is finalizing relationships with a variety of distributors, Farley said. The next phase will focus on the dealer, “building a robust and differentiated program … that will include demand generation support and sales support.”

At Milestone, I spoke with Courtney Dillon Peterson, about the company’s new Arcus product  “It’s a super-streamlined VMS that’s only for our technical partners to embed, not Milestone.” Partners embedding the solution, and present at the booth were Veracity, which is offering “Coldstore Arcus” for enterprise customers; Lenovo EMC (formerly Iomega), which is offering two different versions of what it’s calling LenovoEMC NVR; and, Razberri, which is offering its “Netswitch” appliance. “They each target a different audience and each offer a different form of VMS,” Peterson said.

The bottom line differentiation for this product? That it’s multi-platform, Peterson said. “It runs on Linux, MacOS and Windows. Others are Windows-based.” The product is “versatile … [and will enable partners to sell a] preconfigured, pre-installed, simplified VMS,” she said.

Samsung is in the midst of a “massive hiring campaign,” Frank DeFina told me during our meeting. Samsung was talking about its new 6000 Series line of cameras driven off its “core WiseNet II chip.” The full line of cameras are “available in every skin. … are 2.4 megapixel, with full 1080p. The clarity is second-to-none,” Samsung marketing director Janet Fenner said. Among the analytics available in this line is a “defogging” analytics, which gets rid of smoke or fog.

Back at our booth, I interviewed Don Erickson, CEO of SIA, and SSN’s own group publisher Tim Purpura. We spoke about two collaborative efforts SIA and SSN are working on—the distribution of SIA’s “Fiscal Year Informer,” a quarterly insert available through SSN with information about government grants; and, a webcast series on security technologies, moderated by me, and featuring a variety of speakers. The next webcast is scheduled for April 24. Here’s a link to that.

I did two other video interviews. One with Matthew Ladd, president and CEO of The Protection Bureau. We talked about how The Protection Bureau is saving money by sharing certain operational metrics with employees.

The other interview was will Bill Savage, CEO of Security Control Systems in Houston, and one of Security-Net's original founders. Security-Net, a group of independent integrators that functions as a national integrator, is celebrating its 20th anniversary. We talked about how the group has grown  from 5 to 20 integrators and the efforts it makes to ensure its employees are up to date on technology.

Next, I spoke to Pierre Racz, CEO of Genetec about the company’s new cloud-based video surveillance as a service solution for small and medium sized businesses. This offering takes Genetec “out of its comfort zone … into the realm of small camera-count  jobs, the 6-14 camera jobs [that represent a huge growth opportunity] for integrators and installers,” Racz said.

Thursday ended with the Security 5K reception. Mike Keegan of Magnasphere, who was honored for his community service efforts, gave a simple and compelling argument for getting involved with causes like Mission 500, the beneficiary of the Security 5k. “The ripple effect [of these efforts] is incredible,” Keegan said.

 

Monitor America’s dealer carrot: A year of free monitoring

Company opening new central station with 100-dealer promotion
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03/27/2013

MOONACHIE, N.J.—Monitor America, a new wholesale monitoring company specializing in advanced video services, is opening its facility here in April with an offer of one year of free monitoring for the first 100 dealers who sign up.

‘20 under 40’ winners will talk tech at TechSec

Four young security leaders to present
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02/12/2013

YARMOUTH, Maine—Four honorees from Security Director News’ “20 under 40” Class of 2013 will speak at TechSec 2013 next month in Fort Lauderdale, Fla.

Banks are a key vertical and video surveillance is central to solution

Regulatory compliance a top concern, use of analytics on the rise
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01/02/2013

Several national security providers—among them Diebold, Stanley Security Solutions and Protection 1—said they would be focusing on the financial and banking vertical market in 2013.

A visit to Diebold’s Center of Excellence

Putnam: 'It all starts with the drawing, the documentation and discipline'
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12/17/2012

ELMSFORD, N.Y.—Everyone’s favorite word at Diebold’s Center of Excellence is “discipline.” The folks at this facility—where all of this national integrator’s jobs are planned and engineered, and where the systems are built and tested—celebrate discipline.

New voices join alliance for video-verified alarms

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Wednesday, December 12, 2012

The Partnership for Priority Video Alarm Response has added four new voices to its campaign to increase arrests and reduce property losses through the use of video-verified alarms.

Joining the PPVAR’s board of directors are Jacqueline Grimm, vice president of security solutions for Diebold Inc.; Douglas Curtiss, president of Sonitrol New England; Jon Bolen, chief technology officer for Interface Security Systems; and Robert Baxter, president of Radius Security.

The new directors from the security industry will work with representatives from the National Sheriffs Association and the National Insurance Crime Bureau, an alliance of groups that would have seemed unlikely a few years ago.  

“We’re pleased to join PPVAR to promote priority response to video alarms that are verified by a certified central station,” Grimm said in a prepared statement from the partnership. “[Diebold has] offered alarm verification services for many years, and our focus on priority response, apprehension and risk reduction provides comprehensive threat protection. Also, by assisting law enforcement with a second-by-second situation analysis, we can help improve officer and customer safety while increasing criminal apprehension rates.”

Bolen, who was the chief product officer for Westec before it was recently acquired by Interface, is a 15-year veteran of video verification. He cited its benefits by breaking down the numbers.

“We have reduced and maintained our dispatch rate to less than 3 percent of events handled by our operators, meaning that over 97 percent of the alarms we receive are resolved without the costly, and often needless, intervention of authorities,” he said in the PPVAR statement. “We are pleased to join an organization promoting this kind of value.”

Curtiss of Sonitrol, which has a history working with police to make arrests through audio verification, echoed Bolen’s sentiments.

“Whether it is audio or video, the operator is a witness to a crime in progress,” he said. “From my perspective, the ‘V’ in PPVAR is ‘verification.’ We support his organization and its work to reduce false alarms and make more arrests.”

Canada gets a nod in the PPVAR with the addition of Baxter. He is president of Radius Security, a Greater Vancouver video monitoring central station.

“Alarm response in many cities in Canada has been degrading as budgets and police resources decline,” he said. “Video-verified alarms help us provide greater security for our customers and reduce false alarms for our law enforcement partners.”

Diebold and Imperial Capital Conference

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Wednesday, December 12, 2012

I'm on my way to New York City, via Elmsford, N.Y. today. I'm heading to "upstate" New York for a visit to Diebold's NY office. When I interviewed Tony Byerly at ASIS, shortly after he took over as head of the security division at Diebold, he was telling me how impressed he was by Diebold in general and the NY operations center specifically.

So, I'll see it for myself this afternoon and will have a report tomorrow.

Later this afternoon I'll be heading into the city for the Imperial Capital investor conference. There's just a reception tonight; the action starts tomorrow. There are like 60 companies presenting 20-minute sessions to investors--or that's my understanding. I haven't been to this conference before. Sounds kind of like investor speed-dating.

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