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Jay Hauhn retires

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Monday, November 24, 2014

This week is the first week in 37 years that Jay Hauhn is not reporting to work at Tyco (or former sister company ADT). Hauhn's last day was on Friday. I had a chance to catch up with Jay last week at ISC East.

Jay said he's looking forward to taking the next 6 to 12 months to "decompress" from the day-to-day corporate world. But he'll stay connected to the security industry in a volunteer capacity: Hauhn serves as president of the Central Station Alarm Association, and he's also looking forward to "re-engaging with SIA [in some volunteer capacity.]"

Jay began his career with a temporary job at ADT as a "key runner," where he literally carried a metal keybox to businesses when there was an alarm. After six months, he moved to an engineering position where he worked on the "very beginnings of computerization of central stations." He later worked in the World Trade Center in New York where did further work with ADT central stations (There were 165 at the time; today there are fewer than five.)

In the course of his career, Hauhn has worked on the systems integration side of the business, has been responsible for products, and has worked as CTO.

Asked about the most important technological change he witnessed in his career? The digital dialer, he said. "The digital dailer created the residential businesses' ability to cost effectively protect homes. That was a paradigm shift," he said. Many security companies are about 70 percent residential, he noted. "[The digital dailer] led to the growth in this industry."

More recently, an important technological advancement has been managed services and in particular hosted access. Where previously a security company that did card access and video "was lucky to get a maintenance contract," hosted access changed that.

"Steve Van Till [Brivo CEO] did this," Hauhn said. "He showed this industry how to sell card access and get RMR out of every sale."

The industry is not there yet with hosted video, he said.

Hauhn said he's a huge believer that workable video analytics will be the key to hosted video.

"That's where managed video is going to finally get traction," he said. Then, only important snippets of video will be sent to the cloud.

Then that video data will be mined. "It will be more about business operation improvement as opposed to security. That's where the ROI [for end users] would be—in improved business metrics."

I asked him about the most fun stuff he's done working in the security industry.

Hauhn spent some time in the late 80s and early 90s working for ADT's federal group. "I got to design security systems for some places that don't exist," he said. "I'm still not allowed to talk about those, but to go to those federal DoD locations and know the importance of those places, and I got to design the security systems to protect them. That was neat," he said.

Hauhn also really liked some work he did with the Navy SEALS. He declined to elaborate beyond: "I got to play with some of their toys—boats and vehicles. That was fun."

Hauhn said he may do some consulting after a year or so, but he also may decide not to.

"Tyco and ADT have been very good to me," he said. "I know it sounds corny, but I've really met some fantastic people in this industry," he said. "There's a lot of cameraderie and people care about what they do—protecting assets and property."

 

 

CAA fights Chico on ordinance

Ordinance requires false alarm fines for alarm companies
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11/24/2014

CHICO, Calif.—The California Alarm Association (CAA) and the Sacramento Area Alarm Association (SAAA) are filing a lawsuit against the city of Chico, Calif., after the city on Oct. 21 unanimously passed an ordinance that fines alarm companies for false alarms.

CSAA reschedules annual meeting

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11/11/2014

ARLINGTON, Va.—Following the storm over Bermuda that caused the cancellation of CSAA’s annual meeting, it was rescheduled for Wednesday, Dec. 3, at The Crystal City Marriott, 1999 Jefferson Davis Highway, Arlington, Va.

CSAA's International Long Range Planning Meeting

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11/11/2014

SAN ANTONIO—The Central Station Alarm Association’s International Long Range Planning Meeting scheduled for Jan. 21-23, 2015, will be open to all CSAA members who wish to participate in planning the future of CSAA. The meeting will be held at the San Antonio Marriott Rivercenter.

Introduction and CSAA's rescheduled meeting

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Wednesday, November 5, 2014

To formally introduce myself, my name is Spencer Ives and I’m the new associate editor here at SSN. I’ll primarily be covering the central station monitoring beat. I’m brand new to the security industry and am looking forward to getting to know you. I'm excited about writing about new developments in your businesses, the evolution of monitoring technology and general trends in the monitoring world. 

The first notable item that has cropped up under my watch has been the 2014 CSAA Annual Meeting being cancelled due to a hurricane in Bermuda. However, bouncing back, the CSAA has found a new time and place for the event: It will now be held on Wednesday, Dec. 3, at The Crystal City Marriott, 1999 Jefferson Davis Highway, Arlington, Va.

Elizabeth Lasko, VP of marketing and communications for CSAA International told me, “The difficulty was that we had two-and-a-half days of solid information sessions. Those can’t be rescheduled. ...We can’t get all 25 to commit to a second two-and-half day segment of time.” While, it may be scaled down, the meeting will go on. The CSAA Board of Directors Meeting will take place from 12:00 p.m. to 3:30 p.m., and the General Membership Meeting from 3:30 p.m. to 4:30 p.m.

The "Monitoring Matters" blog is meant to be a forum for discussion. Please feel free to comment, and if you have news tips, suggestions for stories or if you simply want to introduce yourself, feel free to call me at 207-846-0600, ext. 254, or email me at sives@securitysystemsnews.com.

 

 

U.S. general to keynote CSAA annual meeting

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Monday, August 25, 2014

General George W. Casey, the 36th chief of staff of the U.S. Army, will deliver the keynote address at the CSAA Annual Meeting, slated for Oct. 17-22 at the Fairmont Southampton in Bermuda.

Casey, who led the U.S. Army from April 2007 to 2011, commanded from 2007 to 2007 a multi-national force in Iraq, guiding a coalition of more than 30 countries through some of the most difficult stretches of the Iraq war, a news release from CSAA noted.

“General Casey has a unique story to share with our members,” Steve Doyle, CSAA EVP, said in the release. “His background and experience have formed the basis for his viewpoints on leadership, vision, organizational culture and leading transformational change. I know our members will be impressed with his insights and how they can use them to improve their own businesses.”

Since retiring from his post with the U.S. Army, Casey has lectured on leadership at Columbia, Yale, Denver University and the University of North Carolina business school, while also addressing a number of large corporations.

In addition to the keynote, the education sessions will focus on several themes germane to the monitoring world. Seminars on the schedule will deal with the rise of DIY and self-monitoring systems, monitoring and the Internet of Things phenomenon, and the continued value of central station alarm monitoring.

In the release, CSAA president Jay Hauhn said senior leadership from the national Authorities Having Jurisdiction (AHJ) first responder associations will be present, giving members the chance to talk industry issues with them one on one.

Protection 1 goes live with ASAP program

Pam Petrow, CSAA VP, says local advocacy will be key to getting more PSAPs—and central stations—on board
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08/20/2014

ROMEOVILLE, Ill.—Protection 1, a security company whose monitoring arm is CMS, is the latest central to go live with the Automated Secure Alarm Protocol program, according to an announcement from the CSAA.

Does GIS have a future in monitoring?

The industry’s mobile trajectory could make Geographic Information Systems into a broader trend, industry watcher says
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08/06/2014

LONGMONT, Colo.—On the central station side, effective and timely use of information can make the difference between a better or worse outcome. It’s within this discussion that a tool like Geographic Information Systems, or GIS, can look like a difference maker, both for central stations and subscribers, Tim Auen, director of mobility products at Intrado, a provider of emergency communications infrastructure, told Security Systems News.

ESX 2014 draws more than 2,000 security professionals

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07/29/2014

IRVING, Texas—ESX 2014, held in June in the Music City Center of Nashville, drew more than 2,000 professionals and 200-plus exhibitors, according to a news release from the Electronic Security Association.

CSAA considers nationwide licensing bill

Bill would make licensure process less of a financial and logistical hassle for central stations
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07/23/2014

VIENNA, Va.—Concerned about the burden of inconsistent licensing across state lines, the Central Station Alarm Association's Contract Monitoring Council is measuring industry attitudes toward a bill that would seek to address several licensing-related challenges.

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