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CSAA releases Wage and Salary Survey

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04/09/2015

VIENNA, Va.—CSAA has released its 2013 Wage and Salary Survey, providing information on compensation practices in monitoring companies.

Jay Hauhn outlines plans for CSAA

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Wednesday, April 1, 2015

Jay Hauhn, 38-year industry veteran and former Tyco Integrated Systems’ CTO, is the new executive director for CSAA.

Hauhn told Security Systems News his biggest goal is to “increase and drive member value.”  

Hauhn served as president of CSAA, a volunteer role, since October of 2013. In his new role, which begins April 6, he’ll be more involved with the organization’s day-to-day workings.

“Instead of being the [president], with the vision and just stating what it is you want done, when you become executive director it’s your responsibility [to get it done].”

Hauhn also wants to recruit more CSAA volunteers. “To do that, you’ve got to make sure that you have the correct programs in place with a vision of what those programs are going to accomplish.”

Hauhn said that his experience as CTO of Tyco will help him lead CSAA. “It is [the] rapidly escalating and changing technology that is changing the industry.”

“We are a standards-driven industry,” Hauhn said. “So working with UL on the future of the industry is going to be incredibly important. That will really use my technical expertise.”

He cited home automation, eliminating POTS lines, net neutrality and the adoption of CSAA’s ASAP program as examples of current technological changes in the industry.

Hauhn said he considered that possibility of becoming CSAA executive director after Steve Doyle retired in October. He was officially offered the position on March 23.

“I was not really sure I was ready to actually retire. So this gave me an opportunity to come back and do something that’ll be fun, and I know that I can bring CSAA forward,” Hauhn said. 

SureView Systems begins training program

40 course training on Immix platform
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03/18/2015

TAMPA, Fla.—SureView Systems, a video and event management software provider based here, on March 16 opened an entirely Web-based training course for its Immix platform to all customers.

UCC’s Teresa Gonzalez now on CSAA Board

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03/13/2015

VIENNA, Va.—Teresa Gonzalez, president of United Central Control, was appointed to the CSAA Board of Directors.

AICC takes on net neutrality, dropped signals

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Wednesday, February 18, 2015

CSAA recently posted on its site about the matter of net neutrality, as well as sending out a message from Alarm Industry Communications Committee chair Lou Fiore concerning the topic. Capitol Hill has various items up for consideration on net neutrality, according to Fiore.

 “Our goal at this point is simply to let Congress know we are here again and what our needs are as primarily small businesses. At some point legislation will move forward, probably as a rewrite of the Telecommunications Act, and we want to ensure we are not forgotten,” Fiore said in the message.

Net neutrality is the concept that all Internet traffic should be treated the same by Internet service providers. This has been an ongoing issue for the security industry and carries with it serious implications.

“Our primary concern is that broadband and wireless network providers are increasingly offering services that compete with us in providing home and business security services. Without some protection for smaller players, these network providers will have an incentive to favor their own security services and ‘throttle’ or ‘block’ our emergency signals in order to gain a competitive advantage,” CSAA said on its site.

CSAA also provides a letter template to be sent to key members of Congress, along with contact information for these key people. CSAA urges its members to contact their local congressperson by Feb. 26, and to emphasize the personal aspect of their company's situation in this issue.

The association has also posted other stances the industry has taken on this issue, as well as a portion of the 1996 telecommunications act, on its site.

In addition to this push towards net neutrality, AICC announced today the start researching the matter of dropped signals from digital alarm communications transmitters. This will be done through a survey also available on CSAA's site.

According to a recent press release from CSAA, findings from this effort will be made available at the next AICC meetings in March and June of 2015.

Steve Doyle, retiring CSAA executive VP, honored

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01/12/2015

VIENNA, Va.—Steve Doyle, recently retired CSAA executive VP of 22 years, received the organization’s Stanley C. Lott Award.

Jay Hauhn retires

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Monday, November 24, 2014

This week is the first week in 37 years that Jay Hauhn is not reporting to work at Tyco (or former sister company ADT). Hauhn's last day was on Friday. I had a chance to catch up with Jay last week at ISC East.

Jay said he's looking forward to taking the next 6 to 12 months to "decompress" from the day-to-day corporate world. But he'll stay connected to the security industry in a volunteer capacity: Hauhn serves as president of the Central Station Alarm Association, and he's also looking forward to "re-engaging with SIA [in some volunteer capacity.]"

Jay began his career with a temporary job at ADT as a "key runner," where he literally carried a metal keybox to businesses when there was an alarm. After six months, he moved to an engineering position where he worked on the "very beginnings of computerization of central stations." He later worked in the World Trade Center in New York where did further work with ADT central stations (There were 165 at the time; today there are fewer than five.)

In the course of his career, Hauhn has worked on the systems integration side of the business, has been responsible for products, and has worked as CTO.

Asked about the most important technological change he witnessed in his career? The digital dialer, he said. "The digital dailer created the residential businesses' ability to cost effectively protect homes. That was a paradigm shift," he said. Many security companies are about 70 percent residential, he noted. "[The digital dailer] led to the growth in this industry."

More recently, an important technological advancement has been managed services and in particular hosted access. Where previously a security company that did card access and video "was lucky to get a maintenance contract," hosted access changed that.

"Steve Van Till [Brivo CEO] did this," Hauhn said. "He showed this industry how to sell card access and get RMR out of every sale."

The industry is not there yet with hosted video, he said.

Hauhn said he's a huge believer that workable video analytics will be the key to hosted video.

"That's where managed video is going to finally get traction," he said. Then, only important snippets of video will be sent to the cloud.

Then that video data will be mined. "It will be more about business operation improvement as opposed to security. That's where the ROI [for end users] would be—in improved business metrics."

I asked him about the most fun stuff he's done working in the security industry.

Hauhn spent some time in the late 80s and early 90s working for ADT's federal group. "I got to design security systems for some places that don't exist," he said. "I'm still not allowed to talk about those, but to go to those federal DoD locations and know the importance of those places, and I got to design the security systems to protect them. That was neat," he said.

Hauhn also really liked some work he did with the Navy SEALS. He declined to elaborate beyond: "I got to play with some of their toys—boats and vehicles. That was fun."

Hauhn said he may do some consulting after a year or so, but he also may decide not to.

"Tyco and ADT have been very good to me," he said. "I know it sounds corny, but I've really met some fantastic people in this industry," he said. "There's a lot of cameraderie and people care about what they do—protecting assets and property."

 

 

CAA fights Chico on ordinance

Ordinance requires false alarm fines for alarm companies
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11/24/2014

CHICO, Calif.—The California Alarm Association (CAA) and the Sacramento Area Alarm Association (SAAA) are filing a lawsuit against the city of Chico, Calif., after the city on Oct. 21 unanimously passed an ordinance that fines alarm companies for false alarms.

CSAA reschedules annual meeting

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11/11/2014

ARLINGTON, Va.—Following the storm over Bermuda that caused the cancellation of CSAA’s annual meeting, it was rescheduled for Wednesday, Dec. 3, at The Crystal City Marriott, 1999 Jefferson Davis Highway, Arlington, Va.

CSAA's International Long Range Planning Meeting

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11/11/2014

SAN ANTONIO—The Central Station Alarm Association’s International Long Range Planning Meeting scheduled for Jan. 21-23, 2015, will be open to all CSAA members who wish to participate in planning the future of CSAA. The meeting will be held at the San Antonio Marriott Rivercenter.

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