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CSAA votes to change name to The Monitoring Association

Jay Hauhn: New name better reflects what monitoring companies do
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06/14/2016

FORT WORTH, Texas—The Central Station Alarm Association name is on its way out.

CSAA announces Public Sector Award winner

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06/13/2016

VIENNA, Va.—CSAA awarded its 2016 Public Sector Award to Chief Harlin McEwen during ESX on June 9.

ADT warns of rise in deceptive sales practices

CSAA, ESA and BBB join ADT for press conference in Utah
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05/31/2016

SALT LAKE CITY—With the summer door-knocking season upon us, the Better Business Bureau held a news conference here May 25 to address the fact that a handful of Utah home security companies are responsible for the majority of questionable sales practices occurring within the security industry.

CSAA may change name to ‘The Monitoring Association’

Members will vote on new name, other bylaw changes at ESX show in June
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05/18/2016

FORT WORTH, Texas—The Central Station Alarm Association may be renamed “The Monitoring Association,” if CSAA members approve the name change in a June 7 vote.

CSAA announces 2016 annual meeting keynote

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Wednesday, April 27, 2016

Earlier this week CSAA announced the keynote speaker for this year’s CSAA Annual Meeting, held in Marco Island, Fla., from Oct. 22-27: Tasha Eurich, organizational psychologist and author of New York Times bestseller Bankable Leadership.

“We are pleased to feature a next-generation speaker at the Annual Meeting,” CSAA president Pamela J. Petrow said in a prepared statement. “CSAA members are always looking toward the future, and Dr. Eurich is sure to provide them with new strategies to stay ahead of today’s leadership challenges.”

Eurich is principal of The Eurich Group, an executive development firm that helps companies improve the effectiveness of their leaders and teams. She has a Ph.D in Industrial-Organizational Psychology from Colorado State University and serves on the adjunct faculty of the Center for Creative Leadership.

“By pairing her scientific grounding in human behavior with a pragmatic approach to business challenges, she has helped thousands of leaders over the last 15 years,” CSAA said in its announcement.

When I’ve spoken to executive director Jay Hauhn in the past, he’s said that CSAA is retooling the structure and format of its annual meeting.

This certainly seemed to have an impact, as last year’s annual meeting was one of the best attended in the organization’s history. “2015 saw the largest attendance CSAA has had in recent years, and we are confident our reimaging of the meeting will top last year’s record when we convene this fall in Marco Island,” Petrow said in the announcement.

“CSAA is entering the second phase of the reimaging of its Annual Meeting,” Petrow said. “In 2015 a new emphasis was placed on educational programming, and the general sessions were a hit with attendees. CSAA intends to bolster that emphasis on fresh, meaningful education in 2016.”

Tom Smith, former CSAA president, has passed away

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03/25/2016

BETHESDA, Md.—Thomas F. Smith, 96, an industry veteran who worked with CSAA and AICC, passed away on March 21.

Jay Hauhn talks on Honeywell-RSI deal

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Wednesday, March 2, 2016

Yesterday it was announced that Honeywell acquired RSI Video Technologies (Videofied) for $123 million. Jay Hauhn, executive director for CSAA, talked with SSN about the deal.

The deal could help RSI further develop its offerings, he said. “Adding Honeywell’s R&D proficiency to RSI’s verification competencies is very powerful from a product functionality perspective.”

Having Honeywell and RSI could benefit central stations from a monitoring perspective. “I expect the combined offering to be an innovative fully integrated verification solution. Getting that from a single source is very attractive to a central station,” he said.  

Honeywell in its announcement highlighted RSI’s video verification capabilities. Hauhn said the acquisition is an efficient way for Honeywell to enhance its portfolio of verification offerings.  “When evaluating technologies needed within a product roadmap, a frequent question for a manufacturer is, ‘Do we develop it or do we acquire it?’ … Honeywell obviously decided their fastest path to market was going to be accomplished by acquiring RSI, a proven verification technology.”

“I suspect that there are significant sales synergies between RSI and Honeywell, often targeting the same alarm dealers,” Hauhn said.

CSAA 2016 meeting: management and tech

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Wednesday, February 10, 2016

CSAA released a preliminary schedule for its 2016 annual meeting, to be held at the Marriot Resort on Marco Island, Fla., Oct. 22-26. Educational sessions will be held from Oct. 24-26.

CSAA wrote in its blog that long-time attendees will notices some changes. “The CSAA Board of Directors Meeting will be held on the first morning of the Annual Meeting, Saturday, October 22, with the Board/AHJ dinner that evening. CSAA committees will meet the morning of Sunday, October 23. The opening reception will take place Sunday evening,” the association wrote.

Each day of educational session has a theme: the theme for Monday, Oct. 24, is business management, for Tuesday it’s performance management, and for the final educational day—Wednesday, Oct. 26—it’s technology. CSAA said it will cover important topics for monitoring centers, including “workforce development, executive management, technology updates, and telecomm issues.”

You can view the full preliminary schedule here, which is subject to change. Housing information and registration coming soon.

UCC acquired by COPS’ owner Lydia Security Monitoring

UCC will continue to operate separately, under its current brand
 - 
01/27/2016

WILLIAMSTOWN, N.J.—Lydia Security Monitoring, the parent company of COPS Monitoring, both based here, announced today it has acquired wholesale central station United Central Control.

CSAA’s CVEC project could reduce attrition

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Wednesday, December 9, 2015

VIENNA, Va.—After CSAA announced its latest project with Verisk Analytics last week, I was interested to hear more about exactly the collaboration will cover. Keith Jentoft, chair of the CSAA/Verisk Exchange Committee (CVEC) and president of Videofied, told me that the project will develop a channel of communication between security companies and insurance providers, ultimately leading to a possible drop in attrition.

“What we’re doing here is, if you cancel [a monitoring subscription] there’s going to be a closed loop,” he said. “The insurer will, then, notify you that because you cancelled your alarm, your insurance is going up. So, it will have a real, direct effect on reducing attrition.”

The project will cover the value of separate security functions, such as water sensor with an automatic shut-off valve or video verification. This will mean incremental discounts for property owners, Jentoft said. All of the services that the CVEC is looking at are fully, professionally monitored, he said.

Verisk is the parent company to ISO, Jentoft pointed out, a group that works on risk ratings across the country, which can speed up the process of applying the valuations of security alarm functions. “We’re cutting years out of the implementation of this by working with Verisk.”

The project will be ongoing, according to Jentoft. “The tighter we get with the insurer, the more value we can create.”

The committee has a legal subcommittee and a technology subcommittee, focused on the data transfers between the two industries, which Jentoft said would be truly starting in January, “we hope to have some preliminary results by ISC West.”

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