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CSAA’s CVEC project could reduce attrition

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Wednesday, December 9, 2015

VIENNA, Va.—After CSAA announced its latest project with Verisk Analytics last week, I was interested to hear more about exactly the collaboration will cover. Keith Jentoft, chair of the CSAA/Verisk Exchange Committee (CVEC) and president of Videofied, told me that the project will develop a channel of communication between security companies and insurance providers, ultimately leading to a possible drop in attrition.

“What we’re doing here is, if you cancel [a monitoring subscription] there’s going to be a closed loop,” he said. “The insurer will, then, notify you that because you cancelled your alarm, your insurance is going up. So, it will have a real, direct effect on reducing attrition.”

The project will cover the value of separate security functions, such as water sensor with an automatic shut-off valve or video verification. This will mean incremental discounts for property owners, Jentoft said. All of the services that the CVEC is looking at are fully, professionally monitored, he said.

Verisk is the parent company to ISO, Jentoft pointed out, a group that works on risk ratings across the country, which can speed up the process of applying the valuations of security alarm functions. “We’re cutting years out of the implementation of this by working with Verisk.”

The project will be ongoing, according to Jentoft. “The tighter we get with the insurer, the more value we can create.”

The committee has a legal subcommittee and a technology subcommittee, focused on the data transfers between the two industries, which Jentoft said would be truly starting in January, “we hope to have some preliminary results by ISC West.”

CSAA announces insurance-focused project

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Wednesday, December 2, 2015

CSAA is starting a new project with Verisk Analytics, a firm that studies data on insurance as well as other industries. The organizations will be “examining the impact of professionally monitored alarm systems on insurance risk,” according to a recent release from CSAA.

CSAA will combine its member alarm system data with Verisk’s proprietary insurance data. “Insights from this study could be used in filings for updated discounts with insurance department regulators,” CSAA said in the statement.

“This project is the most important collaboration between the alarm industry and the insurance industry in a generation. Working together with Verisk will quantify the value of security solutions to reduce risk and give the insurers a reason to offer their policy holders incentives for professionally monitored alarm systems,” CSAA president Pam Petrow said in a prepared statement.

Anthony Canale, vice president of Verisk Crime Analytics, said in the statement, “We’re excited to work with CSAA and use alarm system data to create risk models for our insurance stakeholders to help them quantify risk, reduce losses and improve their customers’ experience.”

Keith Jentoft, president of Videofied will be chair of the new CSAA/Verisk Exchange Committee (CVEC) that will be working on the project's data collection and analysis. Don Young, COO of Protection 1, was named the board liaison, giving the CSAA Board oversight and direction to the CVEC.

The late November announcement said that the project was approved on Oct. 11, during CSAA’s annual meeting.

CMS joins ASAP

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11/06/2015

LONGWOOD, Fla.—Criticom Monitoring Services went live with ASAP to PSAP program in mid-October, starting with the city of Richmond, Va.

New leadership brings new approach to CSAA education

Association hosts session on industry businesses and health care
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10/21/2015

SONOMA, Calif.—At its first annual meeting with new leaders Jay Hauhn and Pam Petrow, the CSAA agenda included educational topics that directly affect central station business operations and products, such as the Affordable Care Act.

Shannon Woodman joins CSAA executive committee

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10/14/2015

SEATTLE—Shannon Woodman, COO of Washington Alarm, based here, has joined the CSAA Board of Directors’ Executive Committee.

Vivint latest big player to go ASAP

Company hopes to encourage more PSAPs
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10/07/2015

PROVO, Utah—Vivint in late September started planning its ASAP to PSAP adoption.

CSAA meeting draws crowd

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Wednesday, September 9, 2015

More than a month in advance, CSAA’s hotel block for its annual meeting sold out. Talking with Elizabeth Lasko, the organization’s VP of marketing and communications, this booking was faster than in previous years and AHJ presence alongside expanded educational sessions might be why. The meeting will be held in Sonoma, Calif., Oct. 10-14.

“We are pleased to have sixteen representatives from AHJ organizations attending, our largest representation in several years,” Lasko said, which includes Chiefs of Police, State Fire Marshall and Sheriff organizations. These groups have time both by themselves and with the CSAA members, she said. “They’ve got their own unique challenges that they want to alarm industry to be aware of, and we’re working hard to build those relationships.”

“We think that we’ve done a good job listening to the members who said they want to see a ramped-up education program,” Lasko told me. “[Members have] responded by signing up early and in high numbers.”

The meeting has three featured speakers, covering topics such as cybersecurity as it pertains to alarm monitoring, and understanding different people and personalities. Lasko also pointed to a session on understanding what current health care trends mean for employers as a key benefit for attendees.

There is still space for more attendees at the meeting; they would just need to make other hotel accommodations.

Vector takes on 17,000 new customers

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Wednesday, September 2, 2015

PITTSBURGH—Vector Security has acquired Pelican Security Network Inc., a regional alliance of independent life safety and security services providers, fire protection companies, alarm dealers and systems integrators based in Baton Rouge, La.

The employees and more than 17,000 Pelican customers merged with Vector Security on Sept. 1, according to a prepared statement from Vector.

Amy Varisco will lead the newly formed Gulf District, which includes the Pelican Security Network of companies, for Vector Security, according to the company.

“In Vector Security, we have found the perfect company to transition our valued customers,” said Louis J. Resweber, Pelican president and COO. “We have been impressed with Vector Security, watching as they grow and provide exceptional service to their customers, all with a focus on the regional support that communities want and need. I am confident that Vector Security will provide the quality products and customer service our customers have come to expect from Pelican Security Network since 1998.”

Pam Petrow, recently named CSAA president and Vector CEO,  “We look forward to introducing the Vector Security brand to the Louisiana, Texas and Mississippi markets as we focus the company growth across these regions in the coming months.

 

ADT goes live with ASAP

Other large nationals expected to follow suit
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08/26/2015

BOCA RATON, Fla.—ADT has joined the ASAP to PSAP program, which will cause a positive chain reaction for the program, increasing its prevalence nationwide, according to Jay Hauhn, CSAA executive director.

Many manners of monitoring

Third-party, proprietary, cloud: What’s the difference?
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08/05/2015

YARMOUTH, Maine—Central station monitoring comes in a variety of flavors. What’s the difference between an installing company that does its own monitoring and a proprietary central station? Are third party and wholesale synonymous? What about new cloud technology that some say will usher in new categories of central station monitoring? In an effort to sort out the differences, Security Systems News turned to CSAA president Jay Hauhn.

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