Stanley CSS on Dec. 13 named Robert Branchaud, to lead its Eastern Canada district, which will encompass Stanley’s operations in Canada as well as the former Microtec Security Systems (AlarmCap.) Branchuad was a founder of a security company that he sold to Microtec in 2000.
Stanley acquired Microtec, the fourth largest alarm company in Canada in August. Here’s my report on that deal. The deal also also included ULC approved and bi-lingual monitoring capabilities.
“The implementation of local, ULC and French speaking monitoring services, solidifies Stanley CSS as a major player in the Canadian security industry,” Branchaud is quoted as saying in a release. “Our advanced technology detects what region a customer is calling from before connecting him or her with an operator. We are then able to identify the caller’s language and match the caller with an operator who can communicate most efficiently with the customer. Stanley CSS’ commitment to doing business at a local level and focusing on outstanding service in the five customer touchpoints highlights their understanding and appreciation for the importance of individual service.”
Here’s some more information on Branchaud from the release.
“[He] is well known and highly regarded in the Canadian security industry. With over 30 years of experience in the industry, he founded three security companies, the most recent of which he sold the majority of interest to Microtec Enterprises, Inc. in 2000. Active in the Canadian security industry, Branchaud previously served as President of the Canadian Security Association (CANASA) for the Quebec division, received President’s Awards in 2005 and 2011 for his achievements with CANASA, and was the 2011 recipient of the R.A. Henderson Award in recognition of his exemplary leadership, years of dedication and significant contributions to the Canadian security industry.”