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Sharon Elder

San Jose's non-response policy catches alarm industry off guard

Holiday 'surprise' has companies and owners assessing potential costs
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01/04/2012

SAN JOSE, Calif.—The police department’s new non-response policy for unverified alarms, announced the week before Christmas and put into effect Jan. 1, ignores data on enhanced call verification and rolls out a “welcome mat” for burglars, alarm industry officials say.

Boyd acquires Bay Security

Boyd will offer Bay customers upgraded patrolled response
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12/21/2011

NORTH HOLLYWOOD, Calif.—In a deal designed to bring patrolled response services to alarm customers, Boyd & Associates, a security company that provides guards, monitoring and alarm installation, on Dec. 15 acquired the assets of Bay Security & Communications of Costa Mesa, Calif.