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Affiliated to unveil mobile app for dealers, technicians

It’s also exploring ways to monitor 'non-traditional devices'
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03/19/2014

UNION, N.J.—At its dealer summit in December, Affiliated Monitoring made clear that it was making a concerted push to develop its mobile aspect. The company is about to take another big step in that direction.

TechSec panels showcase perspectives of young leaders

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Wednesday, January 22, 2014

Less than a week remains until TechSec Solutions kicks off in the comparatively balmy climes of Delray Beach, Fla. The location itself will be a welcome respite for those of us coping with the deep freeze to the north, but it’s the quality of the speakers and panelists that stand to be the biggest draw.  

I wanted to use this space to draw attention to a pair of Next Gen Security Series panels slated for the opening day, one of which I’ll be moderating. For the panel, titled “Security integrators’ perspective: The changing landscape of security integration,” I’ll be asking four members of SSN’s latest “20 under 40” class a range of questions focused on new and emerging technologies, all with an eye toward identifying what implications such developments have for the industry as a whole.

The panelists for my session will be Johnny Cunningham, director of information technology at ADS Security; Robert Gaulden, VP of sales & marketing at Kratos; Jesse Rivest, territory manager at Affiliated Monitoring; and Joe Parisi, senior account executive at Rapid Response Monitoring. Considering the range of professional responsibilities, the panel provides a pretty strong snapshot of the industry.

The other Next Gen panel will include “20 under 40” winners from SSN’s sister publication, Security Director News, and that session will be moderated by SDN editor Amy Canfield.

From Delray Beach I’ll be following up with more coverage on the Next Gen panels, while covering several other events in the TechSec program. I’m eager to meet some new folks down at the conference, and eager to hear what those at the vanguard think of the industry’s direction.

Affiliated rolls out InView at Security Summit '13

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Friday, December 6, 2013

The big news emanating out of Affiliated Monitoring’s Security Summit ’13 was (as expected) the roll out of InView, the company’s new video monitoring platform. Compatible with a host of DVR and NVR manufacturers, the suite signals Affiliated's entrance into video verified alarms.

In his welcome speech, Affiliated president Stanley Oppenheim told dealers they can expect to provide services in the coming years that they may not even be thinking about now. And, based on vice president Daniel Oppenheim's keynote, InView may be the platform that tries to bear that philosophy out. The suite is designed to continuously add new functionalities, Oppenheim said, and though he couldn’t disclose all that was in the pipeline, it’s safe to say he expects the offering to be a powerful generator of RMR.

Befitting the introduction of InView, the morning session consisted of a sales strategy panel with Larry Folsom, president of American Video and Security and CEO of I-View Now, and Deanna Blair of Videofied, who describes herself as a “video verification evangelista.” The panel was moderated by Mike Zydor, managing director at Affiliated.

In the discussion, Folsom talked about the positive correlation between sales and demos with video verified alarms. Demos are a crucial step in selling verificatio technology, he said, because there’s no better way to demonstrate its unique value to subscribers. Both Blair and Folsom also stressed the importance of honing in on a specific market, and leading instead of finishing with video verification when pursuing a sale.

After an InView demonstration led by Affiliated’s Aaron Salma and Larry Weintraub, we were led by Ashley Owens, Affiliated territory manager for the south, on a tour of the central station. This proved to be a major highlight of the summit. The place is sleek, and it’s hard to imagine that just a few years ago the venue was a furniture warehouse. The main space for operators and dealer relations personnel is spacious, and still has ample room to accommodate personnel growth in the future. The interior of the facility underwent a wholesale revision. I was told by Jesse Rivest, regional sales manager at Affiliated, that the mezzanine overlooking the much of the central's interior did not even exist when Affiliated bought the facility.

The tour concluded with us given access to a room housing two enormous, bright yellow Caterpillar generators which, should the need arise, allow the facility to run without external power assistance for 24 days straight.

This blog is beginning to stretch the limits of its medium, so I’ll plan to follow up with more highlights from the show in a future post or in the summit roundup. 

All things video at Affiliated's Security Summit '13

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Tuesday, December 3, 2013

I first got word in the fall about Affiliated Monitoring’s Security Summit ’13, and the event caught my attention then because it was designed around a very focused topic which I've covered more frequently of late: video monitoring.

Tomorrow I depart for Affiliated’s headquarters in Union, N.J., where I’ll partake in several seminars developed to educate dealers about the best way to incorporate video monitoring into their business.

While the summit bears the title “Earn more money with Video,” that doesn’t totally do justice to the breadth and scope of the seminar topics. There’s a session on making the transition from analog to IP video. There’s a roundtable discussion on interactive services as it pertains to video monitoring, and how dealers can take advantage of video to bolster the usefulness of home automation packages.

The other seminars deal with video monitoring success stories, featuring companies that have boosted RMR from the offering, and an “ask the lawyer” section in which dealers can ask an alarm industry attorney the legal questions that could have a bearing on how they run their business.

I hope to be active on Twitter throughout the day, and to pen a blog or two about the most resonant discussion points that unfold amid the seminars.

'20 under 40' 2013 - Jesse Rivest

 - 
06/11/2013

Jesse Rivest, 34
Regional sales manager, Affiliated Monitoring
Union, N.J.

ISC West 2013: Day 1 & 2

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Friday, April 12, 2013

Lots of people on the show floor on Wednesday! 29,900 square feet of exhibit space and 1003 booths, is what I heard.
Wednesday started for me with the Axis Press Breakfast, where the network camera company introduced three new cameras and an upgraded Axis Camera Companion. In 2012, there were 60,000 downloads of the software, according to Axis’ Fredrik Nilsson.

The cameras of the future will be customized for customers with apps, the same way we currently customize our smartphones, Nilsson said. With that in mind, Axis also announced a partnership with the Wentworth Institute of Technology, a college in Boston, where students will design apps for cameras. One professor, Charles Hotchkiss, and two students, Joshua Ramirez and Nicholas Gelfman,  attended the breakfast and the two students talked about the apps they’ve already developed.

Gelfman is working on a 3D multi-tracking app that is intended to alert operators if someone is trying tamper with a camera. The app determines where an approaching person or object is distance-wise from the camera and sends an alert if it gets too close. Gelfman put it in simple terms for me: “Cameras see in 2D, this app basically allows it to see in 3D.”

Ramirez is a sophomore computer information systems major from Hanover, N.H., who is the station manager of Wentworth’s radio station WIRE. 
“I had a selfish reason for developing the app” he said. Students who work in the radio station are supposed to sign in and out when they come to work at the station, but they often don't do that, he explained. So Ramirez developed an app that automatically records the time that a student comes into or leaves the station, and it sends Ramirez an email alert under certain conditions.

He named the app Alibi. It "tracks students and if they log in, [the app] is their alibi to say that they were [at the station]," he said.

“It’s still a work in progress. I’ve spend six weeks on it but it was during exams and finals,” Ramirez said.   

Nilsson said that Axis didn’t give the students any ideas about kinds of apps to develop. They approach the project with no preconceived notion of what kinds of apps to develop. Axis has been amazed with the results, he said.

After the Axis breakfast, I did a video interview with Renae Leary and Matthias Ernst of Tyco Global Accounts were I got an update on how Tyco's global enterprise customers are standardizing their security systems across in offices spanning the globe.

At a press conference Bosch launched 110, count ‘em, 110 new video products and previewed its ‘4K Ultra HD’ camera. It also announced its integration partner program and is showing integration with 5 VMS providers in its booth.

Next, I interviewed Mark VanDover of Tyco IS for ssnTVnews. He talked about the progress the integration giant has made as a standalone entity over the past year and a half.

More mobile news: Jay Hauhn, Tyco IS Chief Technology Officer, also did an interview for ssnTVnews. We talked about Tyco’s launch of  MSM, Tyco’s Mobile Security Manager.

Next up was an interview with Tony Byerly, Felix Gonzales and Jeremy Brecher of Diebold, where I got to see a demo of their very cool “SecureStat” enterprise security platform. I heard about it at ASIS and saw if for the first time at the show. Here’s a YouTube video about the platform.

At a NICE press conference, Tony Ruiz, City of San Diego, talks about implementing NICE's Situator, to manage protection for its critical infrastructure, and for the city too. The implementation is new, but Ruiz said it's already saving training time and money for the city and taxpayers.

Back on the show floor, I met with Bryan Schmode, EVP of Global Sales at Avigilon. We talked about Avigilon’s the Adaptive IR in its new bullet camera, and the company's new Dallas headquarters.

Also had a chance to swing by Next Level Security Systems and talk to Bill Jacobs. I got to see some of the stuff I spoke to Bill and Jumbi Edulbehram about in this story.

Next I had a chance to visit with Stan Oppenheim and Dan Oppenheim at Affiliated Monitoring. Looking forward to seeing their new monitoring station the next time I get to NYC.

And, I wrapped up Day 1 after catching up with Will Schmidt and other CapitalSource folks.

THURSDAY, April 11

Is Thursday Day 2 or Day 3 of the show? Officially, it’s Day 2, but with so many events scheduled for Tuesday, it really is Day 3 for most of us.

Whichever day it was,  it kicked off brilliantly with the fourth annual Security 5K!

We had a different course this time. Rather than starting near the Fashion Show Mall, the 2013 start line was a half-mile jog or bus ride away from the Sands in an office park of sorts. The course was a completely flat out-and-back labyrinth of switchbacks. Best course yet in my opinion. It wasn’t exactly bucolic, but the office park was considerably greener and cleaner than past year’s courses, and it was fun to watch the crowd of runners ahead of you snaking back and forth around the park. And because of the switchbacks, the finish line appeared closer than it really was.

More than 400 finished the 5K and there was a big crowd for the 2K as well.

Most important, we raised more than $90,000. Mike Perkins of Anixter raised more than $7,000 with his company match. Jesse and Nicole Foglio raised $2,350, and Bob McKee raised $1,685.

Mission 500’s George Fletcher said that 650 people registered for the race. If each person raised $100, we would raise $65,000 before any extra fundraising efforts—something to think about for 2014.

Back on the show floor on Thursday morning I did an ssnTVnews interview with John Mack, managing director and head of M&A for Imperial Capital. We were talking about the availability of financing and the flow of PE money into the industry. Here’s an interesting statistic: More than half of the top 20 alarm companies are now owned or have majority ownership by private equity firms. Five years ago “it was just a handful,” he said.
It’s a great time for alarm company owners and integrators to refi their debt or make acquisitions, Mack added.

I stopped by the Stanley booth on my way to Denis Hebert’s HID Global Strategy Briefing, which was packed, as usual. Hebert gave a great presentation. His focus this year was on the opportunities and potential pitfalls the security industry needs to be aware of as access control goes mobile. The move to mobile will “redefine credential use and management” he said. As a result, “best practices” for end users and integrators will become more important than ever. Privacy is an increasingly crucial element for all stakeholders to consider, he added.

Next I met with George Farley at Observint Technologies. Owned by The Carlyle Group, Observint was formed in 2006 with the goal of acquiring security-focused companies. Observint acquired Supercircuits in 2006. It subsequently bought Security Cameras Direct, DIGIOP and SC Technologies. Last summer it helping LG Electronics relaunch its security products in the United States, and this past November it acquired access control provider infinias. Farley said the last six months have been “all foundational work for us. … [building] a comprehensive sale and support solution.” That was Phase 1, he said. Observint is in Phase 2 now, he said, which is centered on its distribution partnership. Digiop and Infinias had distinct partners before the acquisition, and Observint is finalizing relationships with a variety of distributors, Farley said. The next phase will focus on the dealer, “building a robust and differentiated program … that will include demand generation support and sales support.”

At Milestone, I spoke with Courtney Dillon Peterson, about the company’s new Arcus product  “It’s a super-streamlined VMS that’s only for our technical partners to embed, not Milestone.” Partners embedding the solution, and present at the booth were Veracity, which is offering “Coldstore Arcus” for enterprise customers; Lenovo EMC (formerly Iomega), which is offering two different versions of what it’s calling LenovoEMC NVR; and, Razberri, which is offering its “Netswitch” appliance. “They each target a different audience and each offer a different form of VMS,” Peterson said.

The bottom line differentiation for this product? That it’s multi-platform, Peterson said. “It runs on Linux, MacOS and Windows. Others are Windows-based.” The product is “versatile … [and will enable partners to sell a] preconfigured, pre-installed, simplified VMS,” she said.

Samsung is in the midst of a “massive hiring campaign,” Frank DeFina told me during our meeting. Samsung was talking about its new 6000 Series line of cameras driven off its “core WiseNet II chip.” The full line of cameras are “available in every skin. … are 2.4 megapixel, with full 1080p. The clarity is second-to-none,” Samsung marketing director Janet Fenner said. Among the analytics available in this line is a “defogging” analytics, which gets rid of smoke or fog.

Back at our booth, I interviewed Don Erickson, CEO of SIA, and SSN’s own group publisher Tim Purpura. We spoke about two collaborative efforts SIA and SSN are working on—the distribution of SIA’s “Fiscal Year Informer,” a quarterly insert available through SSN with information about government grants; and, a webcast series on security technologies, moderated by me, and featuring a variety of speakers. The next webcast is scheduled for April 24. Here’s a link to that.

I did two other video interviews. One with Matthew Ladd, president and CEO of The Protection Bureau. We talked about how The Protection Bureau is saving money by sharing certain operational metrics with employees.

The other interview was will Bill Savage, CEO of Security Control Systems in Houston, and one of Security-Net's original founders. Security-Net, a group of independent integrators that functions as a national integrator, is celebrating its 20th anniversary. We talked about how the group has grown  from 5 to 20 integrators and the efforts it makes to ensure its employees are up to date on technology.

Next, I spoke to Pierre Racz, CEO of Genetec about the company’s new cloud-based video surveillance as a service solution for small and medium sized businesses. This offering takes Genetec “out of its comfort zone … into the realm of small camera-count  jobs, the 6-14 camera jobs [that represent a huge growth opportunity] for integrators and installers,” Racz said.

Thursday ended with the Security 5K reception. Mike Keegan of Magnasphere, who was honored for his community service efforts, gave a simple and compelling argument for getting involved with causes like Mission 500, the beneficiary of the Security 5k. “The ripple effect [of these efforts] is incredible,” Keegan said.

 

ASAP getting closer to reaching ‘critical mass’

Central stations stepping up to speed alarm notifications to PSAPs
 - 
02/01/2013

YARMOUTH, Maine—After big strides in 2012 that put an array of technical and logistical challenges behind it, the Automated Secure Alarm Protocol is getting closer to reaching “critical mass” nationwide, according to ASAP proponent Ed Bonifas.

Affiliated Monitoring opening new $25m center

Affiliated Central rebrands as Affiliated Monitoring
 - 
02/15/2012

MILBURN, N.J.—Affiliated Monitoring is opening a new $25 million, 80,000-square-foot monitoring center here. In trials now, it will be fully operational within a couple of months, according to Mike Zydor, dealer relations manager.