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BCI Technologies pursuing video verification in residential market

Once exclusively a national integrator, BCI is making inroads into the RMR market, and video verified alarms are helping the company do that
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05/14/2014

GRAND PRAIRIE, Texas—The topic of video verified alarms in the residential sphere featured prominently in a few panel discussions at ISC West, and it figures to remain a relevant topic as prices fall and technology improves.

Avoiding the Internet of Broken Things in the smart home, and customer attrition

Technical support is key to getting homeowners to successfully adopt connected devices
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05/14/2014

DALLAS—The Internet of Things, the connectivity of devices, systems and services in today’s interactive world, makes the connected home possible. But if those smart home devices don’t work because of even just one glitch in the connected system, attrition rates will rise.

Fike solution: Security and fire detection in one camera

SigniFire Server gets ONVIF certified; double-duty cameras called upsell possibility for integrators
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05/14/2014

SPARKS, Md.— Fike’s SigniFire Server recently received ONVIF certification, making that cost-effective NVR-based early warning detection solution more broadly available, according to Rick Jeffress, sales manager, Americas, for Fike Video Image Detection.

Alarm Relay launches mobile app for interactive services

The new app allows customers to control security systems and interactive services remotely
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05/14/2014

EL CAJON, Calif.—Alarm Relay, a full-service security company, is embarking on a multiphase mobile strategy with both near- and long-term goals.

Guardian increases tech efficiency with mobile app

MASmobile Technician means the company’s techs spend less time on the phone, more with customers
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05/14/2014

WARRENDALE, Pa.—A new mobile app that Guardian Protection Services’ technicians are using has dramatically streamlined their work schedules, giving them more time to devote to customers, according to Randy Tecza, Guardian VP of operations.

PERS provider, home care company team up

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05/13/2014

WYNNEWOOD, Pa. and HAVERTOWN, Pa.—MedScope, the a provider of medical alert systems, and Visiting Angels, an in-home care company, have announced a partnership to provide MedScope’s array of PERS devices and services to Visiting Angels’ franchisees, according to a joint statement.

Casper City Council approves first reading of alarm ordinance

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05/13/2014

CASPER, Wyo.—The City Council here recently approved the first reading of its nuisance fire alarm ordinance, according to an article from the website of K2 radio, a local news radio station. The ordinance passed 7-2.

Washington city may begin charging for false alarms

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05/13/2014

MERCER ISLAND CITY, Wash.—Police in this city near Seattle have responded to an average of 858 false alarms annually over the past three years, with about 300 believed to be repeat offenders, according to a report from the Mercer Island Reporter, a newspaper based here.

Emergency messaging explained

New guidelines to help installers and end users in all 'rapid onset events'
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05/13/2014

QUINCY, Mass.—Emergency communication systems (ECS) were developed because a fire alarm alone is not always sufficient to tell building occupants what to do in case of an emergency. But what exactly should an ECS message say? There have been no guidelines for that—until now.

ESA supports 'balanced approach'

The association wants fire detection systems to be eligible for same tax depreciation status as suppression systems
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05/12/2014

ALEXANDRIA, Va.—The Electronic Security Association is ramping up efforts in support of the Fire Sprinkler Incentive Act, a bill that would give installers of fire detection systems the same access to federal tax incentives currently available only to fire suppression companies.

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