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ASG buys in Louisiana, Florida

Optimism abounds at ASG after auspicious Q1
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04/23/2014

BELTSVILLE, Md.—Bolstering its platforms in Louisiana and Florida, super-regional security company ASG on April 22 announced two acquisitions: Alarm Detection Systems (ADS) of Houma, La., and Amsafe Security Systems, based in Ft. Lauderdale, Fla.

Startup’s mPERS device has siren, camera, pepper spray

Pangaea, developer of the Defender, is crowdfunding, hopes to emulate success of Canary
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04/23/2014

PEBBLE BEACH, Calif.—A developer of Internet-enabled life safety products is teaming up with a central station software provider to bring what it’s calling “everywhere security” to alarm monitoring.

Guardian Alarm acquires in Ohio

The Michigan company’s buy of ADS Security Systems adds accounts and highly valued technicians
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04/23/2014

SOUTHFIELD, Mich.—Guardian Alarm, a super-regional based here, has strengthened its Ohio presence by acquiring ADS Security Systems, of Concord, Ohio, according to Guardian President David Goldstein.

'We are providing something completely different'

DMP event provides tips on competing with telecoms, cablecos, including bundling services and stressing their local ties
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04/21/2014

LAS VEGAS—Bob Harris, owner and president of Attrition Busters, warned an audience of Digital Monitoring Products’ security dealers that he was going to “speak about that dirty little word: cable.”

Piper a 'lead-in technology' for security companies

Software platform provider iControl acquires Piper, DIY 'home awareness and automation device'
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04/16/2014

REDWOOD CITY, Calif.—Software platform provider iControl is one step closer to providing “smart home solutions for every household in the world,” with the April 9 acquisition of Blacksumac, iControl marketing director Greg Roberts told Security Systems News.

Tyco expands Global Center of Excellence

Haga: 'It’s all about efficiency and good, clean processes'
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04/16/2014

BIRMINGHAM, Ala.—It’s like the United Nations of security at Tyco’s new Global Center of Excellence. Walk through the office and you’ll hear engineers speaking Chinese, Russian and Arabic. Fourteen languages are spoken here. In addition to linguistic fluency, employees must also understand the business culture in their countries of expertise, Daryl Haga, director of Tyco’s GCoE, told Security Systems News.

Convergint finds communications piece of puzzle in ALERiTY

Eaton Cooper Notification product called a ‘robust solution’ for complete life safety
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04/16/2014

LAS VEGAS—Dan Moceri, CEO of Convergint Technologies, said Eaton Cooper Notification’s new IP network-based ALERiTY line is the mass notification solution his company has been looking for.

Brothers to do $250,000 upgrade at NBA practice facility

The sprinkler renovation project is an example of one of the many types of verticals Brothers specializes in
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04/16/2014

ELK RIVER, Minn.—Brothers Fire Protection, based here, received a fire sprinkler renovation and upgrade contract worth more than $250,000 for a new practice facility for the Minnesota Timberwolves and Minnesota Lynx, which are NBA and WNBA teams respectively.

AES' IntelliStart service making an impact

In addition to the training service, the company launched a pair of "productivity tools" at ISC West
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04/16/2014

LAS VEGAS—Since August 2012, when AT&T announced it will discontinue its 2G service on Jan. 1, 2017, talk about the need for central stations and dealers to protect themselves from the adverse effects of cellular “sunsets” has picked up.  

San Diego central earns Five Diamond Certification

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Wednesday, April 16, 2014

Alarm Relay, a UL-listed alarm monitoring company based in San Diego, became the latest central station to earn Five Diamond Certification from the Central Station Alarm Association, the company recently announced. Fewer than 200 central stations in the country have the certification.

Among the most rigorous requirements for completing the Five Diamond program include the commitment to random inspections by a nationally recognized laboratory, such as FM Global, Underwriters’ Laboratories or InterTek/ETL, and central stations must also comply with quality criteria standards developed by those same organizations.

Five Diamond Certification also testifies that 100 percent of central station operators at a given company have been certified through the CSAA online training course, which covers all phases of central station communications with law enforcement, customers, and fire and emergency centers.

For an operator to achieve certification, they must demonstrate (among other things) proficiency in alarm verification, which helps reduce false dispatches, and in communications with Public Safety Answering Points.

That latter requirement is bound to be vitally important as central stations around the country forge more partnerships with PSAPs, allowing the ASAP to PSAP program to expand. 

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