Subscribe to RSS - SSN

SSN

Security Partners acquires Response Center USA

The deal provides redundancy, and is expected to increase number of dealers taking advantage of managed services offerings
 - 
08/21/2013

LANCASTER, Pa.—Security Partners, a wholesale monitoring company based here, has acquired San Antonio, Texas-based Response Center USA, a move that adds “better than 100 dealers” to its network, Mike Bodnar, president of Security Partners, told Security Systems News.

ADS buys Security Services

The super-regional plans a larger purchase in a new market this fall
 - 
08/21/2013

NASHVILLE, Tenn.—Forging ahead with its planned acquisition strategy, ADS Security has acquired Savannah, Ga.-based Security Services, its second fold-in this year.

Market void: Technology and demand await next development in hosted video

Experts say security companies need to take the hosted video plunge, and commit to training their sales people
 - 
08/21/2013

Although hosted video has not yet dominated the security scene as some predicted a few years ago, the hype may eventually be justified. Integrators who have made the switch from selling analog to digital cameras and other industry experts say the future is now for hosted video surveillance.

IQ Certification and public perceptions about the industry

 - 
Monday, August 19, 2013

Over the course of June and July, fourteen companies renewed their eligibility with IQ Certification, an installation quality certification program for alarm companies. The group of re-certifiers includes COPS Monitoring, based in Williamstown, N.J., Monitoring America Alarm Co-op of Tulsa, Okla., and General Monitoring Services, based in Huntington Beach, Calif.

Founded in 1997, the IQ Certification Program, headquartered in Erie, Pa., is based on one fundamental principle: security systems that are properly designed, professionally installed, feature the best equipment, and are monitored correctly tend to function free of failure or false alarms. A fifth component of a sound security system, according to the website, is providing users with education and training as well. 

To earn IQ Certification, alarm companies must undergo a rigorous evaluation by the IQ Certification Board, which is comprised of law enforcement, fire, state regulatory and insurance industry representatives, the program’s website notes. The certification standards are extensive and specific. The website features a code of ethics and PDFs on program bylaws and polices and guidelines. To become re-certified, companies must demonstrate to the board on an annual basis that they meet the required standards.

The expansion of a program like IQ Certified, first and foremost, reflects the industry’s dual commitment to mitigating flaws, such as false alarms, and making users better attuned to managing their systems. The guidelines expounded on the website also demonstrate a concerted push for cohesiveness and standardization in the interest of quality and functionality.

Interestingly enough, I began learning about the IQ Certification Program mere minutes after reading an opinion piece, published on MSN Money, titled “14 reasons monitored home security isn’t worth it.” The article, while somewhat disconcerting, is nevertheless worth a read, if only because it offers a window into certain non-industry attitudes about home security.

Yes, the opinion piece is critical of monitored systems, often unduly so. The tone is one of exasperation and hyperbole. But few things can better counteract the negative perceptions detailed in this piece than a rigorous, quality-focused program like IQ Certification, an organization aimed at rectifying problems rather than dwelling on them. 

NICE Systems launches PSAP tool

 - 
08/16/2013

RA’ANANA, Israel—NICE Systems recently announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across an entire emergency incident, according to a company statement.

COPS Monitoring strengthens Southwestern presence

 - 
Wednesday, August 14, 2013

More than a year after opening its fifth central station in Dallas, COPS Monitoring continues to enhance its presence in the region. The Williamstown, N.J.-based wholesale monitoring is expanding support of the 8,000-square-foot facility by adding two new account executives, Julie Jordan and T.J. Cornwall. Jordan will manage East Texas and Louisiana, while Cornwall will cover West Texas, Oklahoma, Kansas and Nebraska.

While the account regions are obviously large, covering large swathes of urban and rural areas, the most important dealer markets are likely to be in the Dallas-Fort Worth metro area, along with some of the other major urban areas of Texas, including Houston, Austin and San Antonio.

David Smith, director of marketing and communication for COPS, said the new additions represent part of the company’s broader “hometown” strategy of providing a personable level of professional service.

“While we can’t be local to every alarm dealer, we do try to select strategic geographic regions to better serve our dealers and to strengthen the reliability of our network of central stations,” Smith said. “By operating regional central stations, we also have the ability to become more involved in local associations and with local dealers so we can better understand how we can help them overcome regional challenges and capitalize on opportunities.”

Because of the sheer sprawl of the Dallas-Fort Worth area (it’s the fourth most populous urban area in the U.S.), Cornwall will manage the Fort Worth dealers, while Jordan will work with Dallas-based accounts. 

Moon Security to enhance PERS division

The unit, dubbed Moon Medical Alert, will be launched within 'next month and a half'
 - 
08/14/2013

PASCO, Wash.—Moon Security Services, a full-service security company with accounts in several states in the Northwest, plans to ramp up its PERS division in the coming months, Mike Miller, vice president of the company, told Security Systems News.

Integrator enlists high school students in school security initiative

Integrator and school district partner to make security affordable and reliable
 - 
08/14/2013

WALKERTON, Ind.—Vermillion Systems is working on an initiative to make security upgrades more affordable for school districts by involving students in the installation.

TriTek: Service, specialized jobs spur 10 years of growth

 - 
08/14/2013

COLUMBIA, S.C.—Ten years ago, TriTek Fire, Security & Communications, based here, was “basically two men and a truck,” according to Eddie Stevens, one of its co-founders. Today, it has 50 employees, annual revenues in the multimillions and three offices—with plans for a fourth office by the end of this year.

Tsourides: Matrix to bring video to customers

New CEO expands direct channel in certain locations, integrator channel elsewhere
 - 
08/14/2013

MIAMISBURG, Ohio—Ninety days into her tenure as CEO of access control provider Matrix, Holly Tsourides is working to expand the company’s video business and refine its go-to-market strategy.

Pages