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ADT offers up to $25K to expose security sales scams

Whistle-blowers can collect if they provide evidence leading to successful civil prosecution of offending companies
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05/28/2014

BOCA RATON, Fla.—ADT is offering as much as $25,000 to anyone willing to blow the whistle on security companies that train their door-to-door sales teams to use deceptive sales techniques, the home security giant announced this week.

Bay Alarm makes 'strategic move' with SDA buy

Super-regional adds commercial strength, density
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05/28/2014

SAN DIEGO—Super-regional Bay Alarm’s May 21 acquisition of SDA Security, based here, adds commercial strength and density in southern California, David Carter, CEO of NetOne, told Security Systems News.

Cloud-based smart home installed base to grow to 44.6 million by 2018

Key elements of growth: platform that can integrate many devices, resistance to cyber hack
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05/28/2014

LONDON—The security industry is just one business sector expected to play a role in the rapid expansion of the global market for cloud-based home management systems, whose installed base is poised to skyrocket over the next five years, rising from 5.6 million at the end of 2013 to 44.6 million by 2018, according to a new report from IHS Research, a market research firm whose U.K. headquarters is based here.

Disaster recovery within 15 minutes at Delta

Duplicate site and drills ensure business continuity
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05/28/2014

ATLANTA—If Delta Air Lines’ Operations Control Center is incapacitated due to a fire, extreme weather or bomb, it can set up within 15 minutes at a duplicate facility already in place nearby. That’s been proven during yearly drills.

Sequoia pumps $57m into SimpliSafe

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Wednesday, May 28, 2014

In the modern security environment, there’s no shortage of relatively new, tech-savvy companies intent on revising the traditional alarm monitoring business model. That some of these upstart companies, such as Cambridge, Mass.-based SimpliSafe, are now attracting serious outside investment interest is a development that bears watching.

SimpliSafe, which provides wireless security systems and professional monitoring services without long-term contracts, recently partnered with Sequoia, a prominent venture capital firm in Silicon Valley, to raise $57 million. On its website, the company claims to have 100,000 customers.

SimpliSafe describes itself as a “disruptive tech company working to help people live safely,” while touting its in-house maxim that “being safe should be simple.”

Interestingly enough, SimpliSafe doesn’t fit perfectly into the DIY/MIY mold; it’s really more of a hybrid between those types of systems and more traditional security units. A Wall Street Journal blog noted that a SimpliSafe system with sensors and other burglary protection components, along with a hardware package, typically costs about $260. The company also offers monitoring services for $14.99 per month, but doesn’t require customers to purchase them.

In a company blog, Chad Laurans, CEO of SimpliSafe, said the following: “We’ve eliminated unnecessary middlemen, so we can pass the savings onto our customers and pour our resources into product innovation and customer service.”

Down the road, one of the biggest threats to central station RMR could be the proliferation of increasingly sophisticated DIY/MIY systems that unite ease of use and installation with competitive pricing models. As of yet, there’s no clear writing on the wall that says central station RMR will suffer the effects of “disintermediation” at the hands of innovative MIY products. But a $57 million infusion is no small sum for the security industry. It goes without saying that an investment of this scale can be transformative from a product development standpoint.

It will be interesting to see if this pared down version of security and alarm monitoring indeed proves to be disruptive, and if so, how the monitoring industry responds to the challenge. 

UCC names new head of dealer development

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05/27/2014

SAN ANTONIO, Texas—In a move to bolster dealer growth and services, United Central Control, a provider of monitored security services based here, has named Ron Bowden as director of dealer development, according to a news release.

Five Questions: Ken Frank, RFI Communications & Security Systems

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05/27/2014

Ken Frank recently became a senior account executive for RFI Communications & Security Systems, a multisystems integrator based in San Jose, Calif. His background includes 20 years of integration experience as well as nine years as a regional sales manager in access control and video systems. He will work with new and existing customers, assisting in the development of business, as well as new concepts to be applied within a range of vertical markets. Security Systems News caught up with Ken in March and asked him five questions:

SW24 tests national strategy in Manhattan’s Diamond District

‘Hey, you in the red tie,’ SW24 woos customers with Fusion Centre, armed guard capability, retail store and lighthearted ad campaign
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05/21/2014

NEW YORK—It has ambitions to become a national enterprise-level security provider, but SecureWatch 24, a full-service security company based here, also has identified a strong market in its own backyard—the roughly 3,000 high-end jewelry stores in Manhattan’s famous Diamond District.

COPS bringing more information to customers' fingertips

The grouped access enhancement allows subscribers to place up to five accounts on test at once from a mobile phone
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05/21/2014

WILLIAMSTOWN, N.J.—COPS Monitoring is enhancing its mobile subscriber access product—called MPower Me—by introducing “grouped access,” which allows customers to view and manage multiple accounts from their smart phones at once.

Online wireless locks moving forward, but not locked into the market

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05/21/2014

Online wireless locks are making inroads in the security industry, particularly on the perimeters of large buildings with hundreds of doors inside.

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