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Maria Malice

Education answer to alarming problem of user error

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02/27/2013

MESA, Ariz.—“Alarm schools” run by law enforcement agencies—where repeat false-alarm offenders go to learn about their systems to avoid more false dispatches—have been found to work very well.

Maria Malice: Respect, decision by decision

For the fourth consecutive year, SSN is profiling women who are making their mark in the traditionally male-dominated world of security. Malice, Arizona Alarm Association president and a VP at COPS Monitoring, is one of six women featured.
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11/19/2012

SIAC, AzAA praise Phoenix alarm program

Best practices result in 85 percent of systems generating no false alarms
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06/27/2012

FRISCO, Texas—Nearly 85 percent of alarm users in Phoenix did not have any false alarms in 2011, the result of a cooperative effort by the city and the Arizona Alarm Association that saved the city more than $2.8 million, according to the Security Industry Alarm Association

SIAC honors Mahler, Malice for service and perseverance

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Tuesday, June 12, 2012

Longtime alarm industry leaders Mel Mahler and Maria Malice padded their laurels last week with SIAC’s 2012 William N. Moody Award, which pays tribute to those in the industry who exhibit “integrity, fairness and perseverance in the face of adversity.”

Mahler, chairman and CEO of Nashville, Tenn.-based ADS Security, was a charter board member of SIAC and is currently co-chairman and treasurer. He oversees daily operations and has helped the group clear a hurdle that long defied it: establishing a better relationship with police agencies around the country.

“SIAC’s success in building bridges to law enforcement, creating new standards for equipment and encouraging best practices in alarm monitoring and regulations would not have been possible without Mel’s dedication,” SIAC Executive Director Stan Martin said in a prepared statement. “We are pleased to add the Moody Award to the many awards Mel has received for his leadership.”

Malice, VP of special projects for COPS Monitoring and president of the Arizona Alarm Association, was instrumental in getting a statewide licensing law enacted in May in Arizona. [http://www.securitysystemsnews.com/article/arizona... [Link - statewide licensing law enacted in May in Arizona.] Alarm dealers there will soon be able to operate with one license, replacing a web of local regulations that subjected many companies to duplicative background checks and paperwork.

“No one has faced more challenges in a single year than Maria Malice,” said Jon Sargent, industry/law enforcement liaison for SIAC. “Opponents constantly tried to undermine her efforts [on behalf of the AzAA]. Maria rallied the troops, fought back with facts and traveled to numerous meetings to help elected officials understand the issues.”

Mahler and Malice will receive their awards June 26 at the ESX IceBreaker Luncheon in Nashville. Congratulations …

Say “cheese”: The Wisconsin Electronic Security Association has bestowed its annual Bill Cooper Award on Dave Simon, who recently stepped down as SIAC’s public relations chairman after being named marketing communications manager at Brink’s Inc. The Cooper Award embodies “the ultimate in hard work and fun, tenacity and getting the job done, but with a lighter side,” said Mike Horgan, former WIESA president.

Arizona enacts statewide alarm licensing

New law will cut red tape for industry, AzAA president says
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05/23/2012

PHOENIX—Statewide alarm licensing has been enacted in Arizona, replacing a web of local regulations that subjected many alarm companies to duplicative background checks and paperwork.

Tucson council OKs permit fee for alarm users

Opponents call opt-out provision a ‘sham’
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03/07/2012

TUCSON, Ariz.—The City Council approved a revised alarm ordinance on Feb. 28 that allows end users to opt out of paying a new $20 registration fee, but opponents say the provision is a “sham” and that the fee is an unnecessary burden on their customers.

Three alarm companies fighting Tucson disclosure plan

Invasion of clients' privacy cited, but AzAA calls proposed rules 'standard stuff'
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02/01/2012

TUCSON, Ariz.— Three local alarm companies are protesting ordinance revisions that would require them to provide their customer lists to city police, calling it an invasion of their clients’ privacy.

Cox at home with security in Arizona

The telecom has joined the state alarm association and plans to launch in other markets in 2012
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12/21/2011

MESA, Ariz.—Cox Communications, one of the largest cable entertainment and broadband service providers in the country, has been offering a home security/home automation product in Tucson, Ariz., since last summer, and expects to launch it in additional markets in the new year, a company spokesman said.

Reversal of Avondale ordinance possible

Industry advocates overturning ordinance fining alarm companies
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11/17/2011

AVONDALE, Ariz.—A city provision to shift the fines assessed for false alarms from consumers to alarm companies could soon be rescinded due to concerns about the measure’s constitutionality.

C.O.P.S.' Malice honored again

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Friday, October 7, 2011

C.O.P.S.' vice president special projects Maria Malice recently won the 2011 Arizona Alarm Company Person of the Year honor for an unprecedented fourth straight year. I've spoken with Maria before when she won the honor in 2009 and spotlighted her seemingly bottomless well of energy when it comes to working for the industry in her home state of Arizona.

First of all, congrats to you Maria--again.

I had a chance to chat with Maria via email about her fourth year being honored. Maria found out about the win on Wednesday, September 28th at the AzAA (for those of you who read my last blog post, that's Arizona Alarm Association) Annual Convention, Law Enforcement Appreciation Dinner. I corresponded with her just a few days later

Please find that interview below.
 

Maria, what do you think won you the honor this year?
I think it is because of all the work I do with the cities when they are looking at their ordinances and considering making a change or starting a new ordinance. We try to find a happy medium that works for all involved. The police department, the end user, and the alarm industry. I work with the departments through the writing process if possible and then toward the end before the send it to council in checking it over. Also when they go to city council I come to the meetings and speak on behalf of the AzAA as to our thoughts on the new ordinance.
 
In starting to work with a city it is important to know their goal in writing or changing an ordinance. Then when I read through an ordinance I keep their goal in mind, then I look for everything from typos, to conflicts within the ordinance, to what's fair and reasonable to all and make the appropriate suggestions to the city. The ordinance has to be good for all three parties involved, the end user, the PD, and the industry. I work very hard to keep an open mind and consider all the parties involved.
 
Also, when they have issues that come up, I work as a resource to assist them in finding a resolution.

Well it certainly sounds like it keeps you busy. Where have you been busy lately?
This past year, Mesa, Tucson, Avondale, Glendale, and now Peoria. Tucson and Avondale being the highest profile Cities.

What is there still to do (in other words, where are you focusing your energy right now)?
Right now Tucson is struggling with reworking their ordinance and there are some conflicts between the different companies in Tucson. Everything from licensing requirements, to permit fees is creating the dissention between the companies. So working with the companies and the police dept in their efforts to find a solution that all can live with before going back to City Council.
 
In Avondale I am working with them on the ordinance they passed to fine the alarm company for all false alarms. We are making progress in effecting a change in that ordinance.
 
I'm also gearing up for once again submitting a bill for statewide alarm licensing.

Do you think a fifth year as Arizona's top security person is in the cards?
Anything is possible, but I am really hoping that others within the Association will step up and take a more active role in working with the Cities. Too many times people are complacent and let others do the work that everyone benefits from. It is important that we all understand that we have to work together toward the betterment of our communications with the police departments we work with daily, and the betterment of our industry and the communities we live and work in.  
 
I would love to see someone else win because that means they get it and will have taken an active role in their industry and community. When that happens we all win!!