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Rapid Response Monitoring

Monitoring in the IP age

Panelists at ESX discuss how central stations need to evolve to prosper in the age of IP signals
 - 
07/09/2014

NASHVILLE, Tenn.—Good advice on running a central station was in no short supply at ESX. The show’s entire lineup of monitoring track seminars covered virtually every aspect of what it takes to thrive as a central station in 2014 and beyond.

ESA takes to the Hill

 - 
Wednesday, April 30, 2014

ESA just wrapped up its annual Day on Capitol Hill, bringing to the attention of lawmakers several topics of consequence for the security industry, including school security.

The ESA has positioned itself as a partner with Security Industry Association in developing a comprehensive guide to help end users and legislators better understand what electronic security technologies they have at their disposal to bolster school security.

“Most school districts don’t know what type of security to install, and many legislators don’t understand all the technology that’s out there and what exists,” said Daniel Gelinas, who attended the event in his capacity as government liaison for Rapid Response Monitoring. ESA’s Electronic Security Guidelines for Schools, he said, were designed as an authoritative resource to address that knowledge gap.  

The timing of the school security guide is especially good, in light of the latest appropriations act cleared by Congress in January, which contains $75 million in funding for assessing methods to improve school security.

But ESA’s activities on the Hill weren’t limited just to school security matters. The association and industry members are also pushing for expanding the industry’s access to the FBI’s background check database, allowing security companies to better vet their employees for prior criminal activity.

Gelinas said the pair of bills addressing this (one in the House, another in the Senate) would not be a mandate. Rather, if enacted, they would allow security companies in the 26 states without the licensing requirement for the database to access it.

The organization was also in the Capitol promoting funding measures that would protect against elderly abuse through expanded use of video surveillance in nursing homes. Gelinas noted that this would not be a mandate for health care facilities, but would instead give concerned families the option to use electronic security systems to ensure that elderly relatives are getting proper medication and care.

The final area of focus for ESA was getting Congress to back a balanced approach for smoke alarms and other early fire detection systems, putting them on “the same footing as sprinklers” when it comes to receiving tax incentives and government grants, Gelinas said. That would involve amending the Fire Sprinkler Incentive Act to include life safety, fire and smoke alarms.

I plan to give more space to this final issue, and some of the aforementioned ones, in an upcoming legislative roundup.

Central station vet gets TriStar off the ground

The California-based central, in operation for barely a year, has a leader at the helm who’s familiar with the West Coast market
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02/26/2014

CORONA, Calif.—TriStar Monitoring, based here, may be a newcomer to the central station space, but the company’s president and founder, Tim LeBlanc, is anything but.

Central station-specific education at NJ ESA symposium

The show can help central station personnel stay in tune with what dealers want, says NJ ESA president
 - 
02/10/2014

ATLANTIC CITY, N.J.— The New Jersey ESA symposium has always attracted vendors and dealers in droves, but it’s also an event those in the wholesale central station space are marking on their calendars, Joe Parisi, president of NJ ESA, told Security Systems News.

TechSec panels showcase perspectives of young leaders

 - 
Wednesday, January 22, 2014

Less than a week remains until TechSec Solutions kicks off in the comparatively balmy climes of Delray Beach, Fla. The location itself will be a welcome respite for those of us coping with the deep freeze to the north, but it’s the quality of the speakers and panelists that stand to be the biggest draw.  

I wanted to use this space to draw attention to a pair of Next Gen Security Series panels slated for the opening day, one of which I’ll be moderating. For the panel, titled “Security integrators’ perspective: The changing landscape of security integration,” I’ll be asking four members of SSN’s latest “20 under 40” class a range of questions focused on new and emerging technologies, all with an eye toward identifying what implications such developments have for the industry as a whole.

The panelists for my session will be Johnny Cunningham, director of information technology at ADS Security; Robert Gaulden, VP of sales & marketing at Kratos; Jesse Rivest, territory manager at Affiliated Monitoring; and Joe Parisi, senior account executive at Rapid Response Monitoring. Considering the range of professional responsibilities, the panel provides a pretty strong snapshot of the industry.

The other Next Gen panel will include “20 under 40” winners from SSN’s sister publication, Security Director News, and that session will be moderated by SDN editor Amy Canfield.

From Delray Beach I’ll be following up with more coverage on the Next Gen panels, while covering several other events in the TechSec program. I’m eager to meet some new folks down at the conference, and eager to hear what those at the vanguard think of the industry’s direction.

Rapid Response to do $11.3m expansion, add 70 jobs

Meanwhile, on the West Coast, Rapid is wrapping up construction of its second monitoring center
 - 
10/23/2013

SYRACUSE, N.Y.—Rapid Response Monitoring will begin an $11.3 million construction project next summer that will add 22,000-square-foot of space to its headquarters here, Morgan Hertel, VP of operations at Rapid, told Security Systems News.

Going mobile

The changing PERS market presents opportunities, challenges for central stations
 - 
07/25/2012

America’s elderly population is increasing and is becoming increasingly mobile, with health care technology advancing in lock step. That fact hasn’t been lost on the monitoring world, which is gearing up for new revenue opportunities that will accompany the growth of personal emergency response systems (PERS) and mobile PERS devices.

GPS ‘a different animal’ for central stations

Experts say mobile devices bring new challenges that require new approaches
 - 
05/30/2012

YARMOUTH, Maine—What’s worse than a false alarm? A moving false alarm, according to panelists at a recent ESX webinar, who cited a growing challenge for monitoring companies as they move deeper into the world of GPS and mobile PERS devices.

Rapid Response hires Hertel, plans new central in West

New VP of operations says role at Mace CS ‘wasn’t what I signed on for’
 - 
04/04/2012

SYRACUSE, N.Y.—Morgan Hertel, who recently stepped down as vice president and general manager of Mace CS, has joined Rapid Response Monitoring as VP of operations and is heading the company’s effort to build a new central station in the West.