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Rapid Response Monitoring

Security industry goes virtual during crisis

 - 
03/25/2020

YARMOUTH, Maine—As more and more city-based governments across the U.S. order residents to “shelter in place” and “non-essential” businesses to close, it is refreshing to see security considered an “essential” business, and to see how the industry has transitioned, almost seamlessly, to the virtual world.

Rapid Response plans to expand its California facility

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Tuesday, October 10, 2017

SYRACUSE, N.Y.—Rapid Response Monitoring recently announced that it will be expanding its West Coast facility in Corona, Calif. This news comes as the company is currently working on expanding its headquarters here from 40,000 to 75,000 square feet. 

Integrators '20 under 40' 2017—Kristy Johnson

 - 
10/04/2017

Kristy Johnson, 28

Senior account manager, Rapid Response Monitoring

Syracuse, N.Y.

Central Monitoring Operators: training, empathy and thinking really fast

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08/30/2017

YARMOUTH, Maine—A central monitoring station can be a cool place to work—if your idea of cool is not knowing what’s going to happen from one minute to the next, or talking people through crises, real and perceived, or getting information fast and accurate while determining whether lives are at stake.

Rapid Response plans to hire 125

Company to host job fair following the completion of headquarters expansion
 - 
04/19/2017

SYRACUSE, N.Y.—Rapid Response Monitoring plans to hire 125 employees at its corporate headquarters, based here, over the next year, according to Christopher Denniston, the company’s marketing and communications manager.

The challenge of hiring

Visibility, having the right offering for applicants can be key
 - 
02/16/2017

YARMOUTH, Maine—Many companies, of all sizes in the industry, face the difficulty of finding the most qualified and best fitting candidates to join their team. Security Systems News talked with a few of these companies to hear what the applicant pool looks like, what they look for in new hires and how they bring in the best talent.

ItsPayd partners with Rapid Response

 - 
Wednesday, July 20, 2016

ItsPayd.com, a company that makes an application to help dealers collect past due payments, recently added Rapid Response Monitoring as its first Affiliate Partner Program member, a program that specifically applies to companies with a central station.

Morgan Hertel to focus on tech and trends in new role at Rapid Response

Communications pathways will be ongoing challenge for security industry
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05/18/2016

SYRACUSE, N.Y.—In his new role as Rapid Response Monitoring VP of technology and innovation, industry veteran Morgan Hertel intends to help Rapid leverage new and emerging technology in the monitoring space.

Central stations tout value of regional shows

Owners, managers and technicians attend NEACC Expo
 - 
06/10/2015

MARLBOROUGH, Mass.—At the Northeast Security Systems Contractors Expo, held here on May 21, central stations said that regional shows are a great way to meet dealers, in person. The New England Alarm & Controls Council hosted the show.

2015 Northeast Security Systems Contractors Expo roundup

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Friday, May 22, 2015

Yesterday, May 21, I headed down to this year’s Northeast Security Systems Contractors Expo, in Marlborough, Mass. It was great to catch up with some of the companies I met at ISC West, and meet some new ones. In central stations, the biggest theme I heard about was that regional shows help monitoring centers get to know their dealers, in person and face-to-face.

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