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Rapid Response Monitoring

Central station vet gets TriStar off the ground

The California-based central, in operation for barely a year, has a leader at the helm who’s familiar with the West Coast market
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02/26/2014

CORONA, Calif.—TriStar Monitoring, based here, may be a newcomer to the central station space, but the company’s president and founder, Tim LeBlanc, is anything but.

Central station-specific education at NJ ESA symposium

The show can help central station personnel stay in tune with what dealers want, says NJ ESA president
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02/10/2014

ATLANTIC CITY, N.J.— The New Jersey ESA symposium has always attracted vendors and dealers in droves, but it’s also an event those in the wholesale central station space are marking on their calendars, Joe Parisi, president of NJ ESA, told Security Systems News.

TechSec panels showcase perspectives of young leaders

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Wednesday, January 22, 2014

Less than a week remains until TechSec Solutions kicks off in the comparatively balmy climes of Delray Beach, Fla. The location itself will be a welcome respite for those of us coping with the deep freeze to the north, but it’s the quality of the speakers and panelists that stand to be the biggest draw.  

I wanted to use this space to draw attention to a pair of Next Gen Security Series panels slated for the opening day, one of which I’ll be moderating. For the panel, titled “Security integrators’ perspective: The changing landscape of security integration,” I’ll be asking four members of SSN’s latest “20 under 40” class a range of questions focused on new and emerging technologies, all with an eye toward identifying what implications such developments have for the industry as a whole.

The panelists for my session will be Johnny Cunningham, director of information technology at ADS Security; Robert Gaulden, VP of sales & marketing at Kratos; Jesse Rivest, territory manager at Affiliated Monitoring; and Joe Parisi, senior account executive at Rapid Response Monitoring. Considering the range of professional responsibilities, the panel provides a pretty strong snapshot of the industry.

The other Next Gen panel will include “20 under 40” winners from SSN’s sister publication, Security Director News, and that session will be moderated by SDN editor Amy Canfield.

From Delray Beach I’ll be following up with more coverage on the Next Gen panels, while covering several other events in the TechSec program. I’m eager to meet some new folks down at the conference, and eager to hear what those at the vanguard think of the industry’s direction.

Rapid Response to do $11.3m expansion, add 70 jobs

Meanwhile, on the West Coast, Rapid is wrapping up construction of its second monitoring center
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10/23/2013

SYRACUSE, N.Y.—Rapid Response Monitoring will begin an $11.3 million construction project next summer that will add 22,000-square-foot of space to its headquarters here, Morgan Hertel, VP of operations at Rapid, told Security Systems News.

Going mobile

The changing PERS market presents opportunities, challenges for central stations
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07/25/2012

America’s elderly population is increasing and is becoming increasingly mobile, with health care technology advancing in lock step. That fact hasn’t been lost on the monitoring world, which is gearing up for new revenue opportunities that will accompany the growth of personal emergency response systems (PERS) and mobile PERS devices.

GPS ‘a different animal’ for central stations

Experts say mobile devices bring new challenges that require new approaches
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05/30/2012

YARMOUTH, Maine—What’s worse than a false alarm? A moving false alarm, according to panelists at a recent ESX webinar, who cited a growing challenge for monitoring companies as they move deeper into the world of GPS and mobile PERS devices.

Rapid Response hires Hertel, plans new central in West

New VP of operations says role at Mace CS ‘wasn’t what I signed on for’
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04/04/2012

SYRACUSE, N.Y.—Morgan Hertel, who recently stepped down as vice president and general manager of Mace CS, has joined Rapid Response Monitoring as VP of operations and is heading the company’s effort to build a new central station in the West.