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Numera releases new line of wearables

Wearables aims to make Libris users more comfortable
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05/16/2016

CARLSBAD, Calif.—Numera’s new line of wearables is designed to be used by Libris mPERS users when they’re  at home.

What differentiates a PERS central?

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Wednesday, May 11, 2016

I’ve spoken with plenty of monitoring professionals about the difference between monitoring a PERS signal and a more traditional burg or fire alarm. Recently, I spoke with Todd Lindstrom, director of Life Safety Monitoring, about some of the things that differentiate the company's PERS-focused central station. 

Lindstrom said that PERS operators need to be segmented from operators that handle more traditional alarms because the mindset is different. “You tend to be more production orientated when you’re doing the burg/fire, … [focused on] speed, how they handle the call, how many calls they handled,” he said. “Here, we’re on the call a lot longer, because you’ve got patients that may not hear well, [or] they’re a little confused.”

The company has been doing more wellness calls with its users, Lindstrom said. “We call and ask them a few basic questions; if they’ve taken their meds, or how they’re feeling today.” Life Safety Monitoring has been doing these calls for about a year-and-a-half, he said.

Plans for wellness calls could include calls once a week, once a day or twice a day, he said. “It makes a son or daughter more comfortable to know that someone’s calling,” said Lindstrom.

These calls could be linked to activity tracking platforms, “If somebody doesn’t pass down a hallway … Then we’ll call and check, and if we don’t get a response then we’ll send somebody.” The company is currently working on integrating the Numera Libris in the next 30 days, he said. Particularly, the company is interested in the device's fall detection abilities. 

He said that activity monitoring platforms help with the quality of care, such as tracking items users might forget, like how many times they got up during the night.

Lindstrom said that only about 1 percent of the company’s monitored accounts are mPERS devices, but expects this segment will grow to 10 percent in the next year or 18 months. MPERS are good for a segment of users that like to spend the winter months in warmer climates, “Now, they don’t have to drag that stationary device.”

Life Safety Monitoring has 16 operators and monitors about 10,000 accounts, he said. 

Numera releases new wearable line

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Wednesday, May 4, 2016

CARLSBAD, Calif.—Numera this week announced a new selection of wearables to complement its Libris mPERS device while users are at home.

The center of this announcement is the new Smart Cradle, which connects the Libris device with the new wearables while charging the mPERS, Anu Herranen, marketing manager for Nortek Security and Control, told SSN. 

The new wearables include a Fall Detection Pendant, a Convertible Help Button which can be worn as a pendant or on the wrist, and a Simple Help Button Pendant.

Herranen said that a noticable difference between the Fall Detection Pendant and the Libris device is their weight. The Libris is about 2.1 ounces, she said; the Fall Detection Pendent only weighs about half an ounce. The pendant is also 40 percent smaller by dimensions.

She said the two biggest benefits for end users are the ability to have a personal safety device while the Libris is charging and the option for a more comfortable device while around the house.

“[Users] can leave their Libris in its Smart Cradle, because all of the mobile PERS devices do have a battery that needs to be charged, … and they are still equally protected,” she said. The Libris has a battery life of 36 hours, she said, while the wearables’ batteries last for several years.

The new wearables also continue to track users in the EverThere program. “The Smart Cradle connected with any of the wearables provides exactly the same experience in EverThere that we do in the Libris device.” The Smart Cradle is also upgradable, via Over-The-Air software updates.

Herranen said that the ability to wear a help button on the wrist is new for the Libris offering. She said the wrist-worn help button was specifically designed for wear during sleep.

The Libris still has features that the new wearables don’t, such as voice capabilities and GPS location. 

Market Trends: The golden years of the PERS market

Not all PERS device users are in their golden years; however, a user could be a 68-year-old long distance runner
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04/20/2016

YARMOUTH, Maine—The users of personal emergency response systems (PERS) are getting younger. They are generally technologically savvy. The technology is getting more advanced. And so monitoring stations, manufacturers and dealers have reasons to believe the golden age of PERS market growth has begun.

Numera releases combination life safety-PERS hub

Tim Smokoff: Users’ activity levels are passive and active
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04/04/2016

CARLSBAD, Calif.—Nortek Security and Control on March 31 announced its new Numera Home Safety Hub, an expanded way to monitor the activity levels of PERS users.

News with Securus' buyers

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Wednesday, March 30, 2016

Lately, I’ve been thinking a lot about Securus and the two companies that acquired its assets.  

Securus, a company focused on GPS tracking and PERS, was divided and sold in two parts in the first quarter of 2015. The PERS side of the business was sold to Freeus, a newly founded sister company to AvantGuard, formed for the purpose of acquiring this part of Securus. BrickHouse Security acquired the GPS business.

I find this interesting lately because BrickHouse yesterday started a Kickstarter to fund the development of mBand—a new mPERS solution designed for independent women. 

The mBand is taking an interesting approach to the mPERS device: making it into a ring, instead of a bracelet or pendant. At the time of writing this, 53 “backers” have supported the idea with $8,900.

Securus has also been on my mind because I was just speaking with Freeus’ GM Brock Winzeler about how the company has done in the year after it’s acquisition of Securus PERS business. The company has more than doubled the customer base since the purchase. You can read more about that here.

Freeus more than doubles customers in post-acquisition year

Company to show off first Freeus product at ISC West
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03/30/2016

OGDEN, Utah—Since Freeus’ acquisition of Securus’ PERS assets in early March 2015, the company has doubled its customer base and now has more than 100 dealers.

SSN '20 under 40' winner launches new mPERS company

CallSafe device not just for elderly demographic, also useful for hikers, lone workers
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03/23/2016

PHOENIX—Nicole Swartwout, one of SSN’s “20 under 40” Class of 2015 award winners, has co-founded CallSafe, an mPERS provider based here.

Total Monitoring Services to open medical monitoring division

Tim Sproul: Division will open in 2016
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02/10/2016

SACRAMENTO, Calif.—Total Monitoring Services, a wholesale monitoring center based here, is looking to the future, and according to company president Tim Sproul that means focusing on PERS and mPERS.

Numerex releases enterprise-level mPERS device

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09/25/2015

ATLANTA—Numerex, a provider of wireless monitored devices, has introduced mySHIELD, a new mPERS system designed for lone workers, the elderly and others on a large scale.

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