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Monitronics to acquire Security Networks

After $487m cash deal, Monitronics will have 600 dealers, 1 million customers

ENGLEWOOD, Colo.—Monitronics will have more than 600 dealers and 1 million accounts when it completes the $487 million acquisition, announced today, of super-regional security company Security Networks, the 14th largest residential alarm monitoring company in the United States.

Integrators '20 under 40' 2015—Barbara Holliday


Barbara Holliday, 40
Senior director of dealer support, Monitronics

Ascent ups stock buyback

Stang points to recent stock activity

ENGLEWOOD, Colo.—Ascent Capital Group, parent company of Monitronics, increased its stock buyback program by $25 million, Ascent announced Sept. 4.

Jeffery Gardner named CEO of Monitronics

He brings M&A experience to company

DALLAS—Mike Haislip, CEO of Monitronics, is retiring and Jeffery Gardner will succeed him starting Sept. 10.

CPI looks to add 300 employees

Wednesday, August 12, 2015

A lot of companies seem to have their employee environment on the mind, especially when it comes to designing a new space. CPI Security broke ground on Friday for its new 120,000 square-foot facility, to be built adjacent to its current building in Charlotte, N.C. Alongside this development, the company announced that it plans to add 300 employees, to its current total of 540, over the next couple years.

The new building will hold training facilities, R&D, and the company’s central station, which is CSAA 5 Diamond certified and UL listed, CPI said in a recent release. For the company’s employees, there will be a gym and a dining facility.

This news comes in at a time where others like Vivint and Monitronics are moving into new spaces—both of which incorporated a close-by body of water, interestingly enough. Vivint underlined the benefits employees get from something as simple as natural light. Monitronics talked about an open floor plan keeping groups together.

One thing I’ve been interested to hear about, from both Vivint and Monitronics, has been the process of the move. Monitronics appointed “move captains” and Vivint did it in the space of one shift.

I’m curious to hear more about how CPI will physically move into its new space, and hope to follow-up with the company soon. 

Monitronics moved

Wednesday, August 5, 2015

Eighty-seven percent of Monitronics’ 1,100 employees were fully moved into the company’s new campus by the end of July (photo of new facility on left). Now all that’s left is to move the central station, which will happen around the beginning of Q4 this year, according to Bruce Mungiguerra, Monitronics’ SVP of operations. I caught up with Mungiguerra recently to hear about how the move went.

“Obviously, moving a thousand people … is never an easy task,” Mungiguerra said. “Providing … the service to our customers without a hiccup was the important part. So, we staggered the move on a weekend-by-weekend basis.”

In these weekend time windows departments, like customer care, tech support, and dealer development, were guided by identified “move captains.” Moving groups department-by-department made the move easier, Mungiguerra said.

I’ve heard a lot about the move over the past several months. I remember talking with Mungiguerra earlier this year about what the move would add to the company’s culture. Here’s a story on that. Not too long ago, when I was at ESX I heard more about it from the company’s dealer sales and marketing coordinator, Bre Otero. "It'll be great to have everybody back in one building," Otero told me.

Now, the bulk of the move is finished. Mungiguerra, when I spoke with him recently, said he was surprised at how smoothly the process went, always waiting for the unexpected to happen—but it never did.

“I don’t think we could have even anticipated that it went as well as it did,” said Mungiguerra. “[I] couldn’t be happier with how the entire company pulled together to make it as successful as it was.”

Monitronics partners with NASCAR Team


CONCORD, N.C.—Monitronics and the Leavine Family Racing shop, a NASCAR Sprint Cup Series race team, have partnered to get the shop up and running again after an early May fire damaged the facility.

How I Use My System: Barbara Holliday


Barbara Holliday, senior director of dealer support for Monitronics, started at the company in 1998 as a key account manager, overseeing 100 accounts. She now handles acquisitions and dealer support. At ISC West 2015, Holliday was recognized as one of the Women's Security Council’s Women of the Year. Security Systems News talked with her about the security system she uses at home.

Monitronics moves to bigger, unified facility

Bruce Mungiguerra: Move adds to company culture

DALLAS—Monitronics is moving to a new facility in July, combining three separate buildings in the Dallas area under one roof. It’s a move that will improve company culture, Bruce Mungiguerra, SVP of operations, told Security Systems News.

Richard Walker to help monitor Monitronics M&A possibilities

Brings acquisition experience from IHS

ENGLEWOOD, Colo.—Ascent Capital Group, Monitronics’ parent company based here, has appointed Richard G. Walker as executive vice president of strategy and corporate development.