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Monitronics announces newly supported products


DALLAS—Monitronics now offers a wider variety of new smart home products for its customers and dealers.

Five Questions: Frank Guido


Frank Guido, who recently joined Monitronics as chief marketing officer, has more than 25 years of leadership experience in branding, agency management, digital marketing, advertising, and sales and operations at a number of Fortune 500 companies, including most recently with Windstream and Alltel. Security Systems News recently asked Guido five questions.

Monitronics partners with WAVE Electronics


DALLAS—Monitronics partnered with WAVE to bring new distribution services for its dealers.

CRM designed by dealers for dealers attracts major players

FillQuick emphasizes ease of information for dealers

EDMONTON, Canada—Designed by a former ADT dealer and developed specifically for security companies, FillQuick is a new CRM software company that is attracting some big name customers, like UCC, AvantGuard and, most recently, Monitronics.

Monitronics partners with telecom for lead generation

Frank Guido: Moni may partner with other telecoms

DALLAS—Monitronics has entered a lead generation partnership with telecom company Consolidated Communications, according to Monitronics’ CMO Frank Guido.

Monitronics restarts dealer council

Council will examine problems and initiatives among company’s dealers

DALLAS—After a three-year break, Monitronics is restarting its dealer council, a group of three dealers who examine issues and initiatives for the company’s dealer base.

Monitronics announced winners of its MFL


DALLAS—Monitronics announced the winners of its Monitronics Football League, a football-inspired competition among the company’s authorized dealers.

Monitronics prefers

Wednesday, January 20, 2016 will continue to be the preferred supplier of smart home technology for Monitronics and its dealers, announced today.

“We are committed to giving our customers and dealers the best technology options available and our renewed partnership with positions us to continue to capitalize on the rapidly growing smart home and home automation services category,” Bruce Mungiguerra, SVP of Operations for Monitronics, said in a prepared statement.

“’s partner services are also key to efficiently supporting and managing accounts across our dealer programs, and help deliver the exceptional customer experience that is so important to our business,” Mungiguerra said in the release.’s Partner Services Platform offers customer acquisition programs, streamlined installation apps, remote troubleshooting and support capability, and business advice.

Steve Trundle,’s president and CEO, said in the statement, “We place great value on our long-term strategic partnership with Monitronics and we are excited to reaffirm our commitment going forward so that we can each provide great services to the leading independent security dealers in North America.”

ADT wins first round against Capital Connect

Gets prelim injunction against Monitronics dealer

BOCA RATON, Fla.—A U.S. District Court granted ADT’s request for a preliminary injunction against Capital Connect, a Monitronics alarm dealer, barring the company and its sales force from allegedly making false claims to ADT customers. The next step will be to take the case to trial, David Bleisch, ADT general counsel, told Security Systems News.

Integrators '20 under 40' 2015—Barbara Holliday


Barbara Holliday, 40
Senior director of dealer support, Monitronics