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Jensby back in industry at San Jose-based RFI

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09/12/2012

SAN JOSE, Calif.—Mary Jensby, formerly central station and data entry director for Monitronics, has been named call center director at RFI Communications & Security Systems, an integration and monitoring company based here.

Who in security topped the Inc. 5000 this year?

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Wednesday, August 22, 2012

The Inc. 5000 has released its 2012 list, and again, there are a number of physical security companies included.

Top among the physical security companies that I saw on the Inc. 5000 list, which was officially released yesterday was VMS Alarms, a residential and small business security company and Monitronics dealer.

VMS Alarms ranks #526 on the 2012 List. It had a three-year growth rate of  731 percent; 2008 revenues of  $2.3 million, and 2011 revenues of  $19.5 million.

Here's my blog on security companies who made the list in 2011, and below are some other manufacturers and installers from the security industry:

#636 EP Technology: 2008 revenues of $2.8 million and 2011 revenues of $18.6 million. Manufactures and distributes intelligent video security products. Focuses on manufacturing and supplying closed-circuit television systems, security cameras and digital recording devices.

#770 Eid Passport: 2008 revenues of $5.3 million and 2011 revenues of $29.2 million. Offers products and services that combine identity authentication, background screening, and access management to make facilities, assets, and people safer and more secure. Eid Passport's patented programs enable highly secure facilities such as military installations, government buildings, manufacturing and distribution sites, ports, and commercial buildings to increase security and streamline access for authorized personnel.

#826 Exacq Technologies: 2008 revenues: $6.3 million; 2011 revenues: $32.3 million. Develops open architecture, video management system solutions for security and surveillance applications.

#943 Sting Alarm: 2008 revenues: $1 million; 2011 revenues: $4.5 million. Installs and maintains advanced video surveillance and burglar alarm systems for high-rise residential towers, casinos, retail chains, and other customers.

#1097 LogicMark: 2008 revenues: $2 million; 2011 revenues: $7.7 million. Manufactures a line of personal emergency response systems. Users, such as the elderly or those with serious medical issues, wear a pendant with a speakerphone, and can push a button to call for help.

#1123 Nationwide Security Solutions: 2008 revenues: $1.6 million; 2011 revenues: $6 million. Sells and installs residential and commercial security and automation systems. Serves as the primary distributor for represent Monitronics International, a producer of security and monitoring technology for burglar, fire and medical emergency systems. Also offers two-way voice, cellular, and medical monthly monitoring plans.

#1255 Integrity Alarms: 2008 revenues: $1.6 million; 2011 revenues: $6 million. An ADT authorized dealer that sells, installs, and maintains home security systems in California, Nevada, New Jersey and Delaware.

#1312 Radiant RFID: 2008 revenues: $1.9 million; 2011 revenues: $6.3 million. Designs, installs, and integrates technology that tracks, locates, and monitors people and products for government, education, and corporate customers. It can be used to keep track of and protect a company's physical assets; for access control in gated communities; to monitor attendance and capture traffic flow at large events such as trade shows; and to manage large-scale evacuations.

#1464 SecurityHunter: 2008 revenues: $2.3 million; 2011 revenues: $6.9 million. Designs, manufactures and installs electronic and physical security systems that are used by federal agencies, including the Department of Defense.

#1483 AMP Alarm: 2008 revenues: $8.5 million; 2011 revenues: $25.7 million. Sells and installs security systems to protect people, their homes, and their possessions and to arrest and prevent burglary, fire, and medical emergencies.

#1485 Alert Logic: 2008 revenues: $7.1 million; 2011 revenues: $21.4 million. Provides security services for cloud computing allowing customers to defend against security threats and address compliance mandates. Alert Logic partners with over half of the largest cloud and hosting service providers to provide fully managed intrusion protection, vulnerability assessment and log management for nearly 2,000 enterprise customers.

#1661 InVue Security Products: 2008 revenues: $36 million; 2011 revenues: $98.9 million. Designs and manufactures security devices that allow retailers to openly display electronic merchandise that poses a high risk of theft.

#1824 Smith Monitoring: 2008 revenues: $2.1 million; 2011 revenues: $5.3 million. Offers home security and monitoring systems, and home automation integration systems.

#1894 NDI Recognition Systems: 2008 revenues: $2.1 million; 2011 revenues: $5.3 million. Designs and manufactures automated license plate recognition technologies for use in law enforcement and other public safety applications. Its offerings include both mobile and fixed cameras, mobile processors, the Talon recognition engine, VeriPlate mobile application software, and installation and support.

#2056 Defender Direct: 2008 revenues: $312 million; 2011 revenues: $136 million. Sells and installs ADT home-security and Dish Network systems for homeowners.

#2192 IntraLogic Solutions: 2008 revenues: $1.4 million; 2011 revenues: $3 million. Provides security and surveillance services and systems to school districts, municipal clients, state offices, government agencies and private-sector clients. Designs, installs and maintains broad-spectrum security systems that use the latest technology and cost controls.

#2196 DTT Surveillance Systems: 2008 revenues: $7.9 million; 2011 revenues: $17.2 million. Supplies, installs and supports digital surveillance and monitoring equipment for the restaurant and hospitality industries. DTT's video systems include security, theft-prevention and quality-control products.

#2961 PowerHome Technologies: 2008 revenues: $9.6 million; 2011 revenues: $16.8 million. Specializes in the sale and installation of residential and small business security systems.

#3477 Intelligent Access Systems of North Carolina: 2008 revenues: $8.8 million; 2011 revenues: $13.5 million. Offers electronic security integration, primarily in the critical infrastructure, healthcare, and higher education markets.

#3842 Electric Guard Dog: 2008 revenues: $12.4 million; 2011 revenues: $17.5 million. Provides perimeter electric security fencing across the nation for industrial and commercial locations.

#4175 Sentry Communications: 2008 revenues: $3.9 million; 2011 revenues: $5.1 million. Installs and services security systems, including digital CCTV, fire systems, and access control, for commercial, industrial, and residential clients.

Vivint takes door-knocking rival to court

Vivint contends a competitor used deception to steal Vivint customers
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08/08/2012

PROVO, Utah—Vivint is suing another door-knocking company, alleging it has been using false and misleading statements to “slam” or take over Vivint customers.

Sizing up the competition

Go small for better service and big for better pricing? It’s not always that easy when comparing central stations
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08/07/2012

“Don’t look back. Something might be gaining on you.”
That pearl of wisdom from baseball legend Satchel Paige could very well be applied to the world of wholesale alarm monitoring. The competition is fierce and getting fiercer, raising the stakes for central stations of all sizes. Dissatisfaction over real or perceived problems can prompt a dealer to jump ship, costing a company a chunk of RMR and maybe even a bit of its reputation.

ASAP to PSAP: Full speed ahead

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Tuesday, July 3, 2012

For central stations wondering if they’ll ever be part of ASAP to PSAP, there was good news from ESX 2012: Progress continues to be made.

Show attendees got an update on the protocol at a seminar led by Mark McCall of United Central Control, Glenn Schroeder of the Security Network of America, Pam Petrow and Anita Ostrowski of Vector Security, and Melissa Courville of DICE Corp.

While ASAP might not be advancing fast enough to satisfy everyone in the industry, the panelists in Nashville listed a number of bullet points that detailed the gains. Among them:

—A CSAA-owned message broker is up and running at the National Law Enforcement Telecommunications System (Nlets) facility in Arizona. The server acts as a scrubber for transmissions being forwarded from monitoring companies to public safety answering points.

—A trademark process has been completed to certify the ASAP name and logo.

—ANSI version 3.3 of the protocol is currently live in Richmond, Va., and it is scheduled to go online in other pilot project locations by the end of the year.

—ASAP leaders have expanded their outreach to the PSAP community in 2012, with presentations to groups including the Texas Police Chiefs Association and the Los Angeles Sheriff’s Department.

The three municipalities involved in the pilot project—Richmond, Va., York County, Va., and Houston—are scheduled to be joined soon by Tempe, Ariz., and James City County, Va. On the monitoring side, Alarm Detection Systems and ADT are in line to join pilot participants Vector Security, UCC and Monitronics.

McCall, director of information technology and facility security officer at UCC, told the seminar audience that central stations planning to become part of ASAP may find that the requirements “are a little bit more than what your operation is used to now.”

“Remember what we’re connecting to,” he said, referring to Nlets. “We’re connecting to the same network that every police department, every fire department and every emergency agency is connected to. Nlets is responsible for the integrity of that network, and for us as an industry to play in their sandbox, we have to meet their security requirements.”

On the plus side, most of those concerns were alleviated with the deployment of the message broker, McCall said. Other ASAP issues involving the preparation of automation vendors and CAD providers are being addressed, and the CSAA is creating a new website—www.asaptopsap.org—to keep interested parties informed.

“The materials are continually being added to and the CSAA will let everyone know when [the information] is ready for public consumption, as it will be sending out ASAP-dedicated email blasts to confirmed charter members at that time,” said Courville, co-chairwoman of the ASAP to PSAP Outreach Committee.

In the interim, she said inquires about the protocol should be addressed to Becky Lane (membership@csaaintl.org) or Monique Talbot (communications@csaaintl.org) at the CSAA.

The best of ESX: And the winners are ...

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Wednesday, June 27, 2012

Just off the show floor after a very busy Wednesday at ESX, starting with the CSAA Excellence Awards Breakfast. There were a number of great seminars throughout the day and the floor was abuzz with networking. I assume everyone saved a little energy for the ESX Crawl …

I’m about to get out there myself to sample a little of that Nashville hospitality, but I’d be remiss if I didn’t mention the award winners who highlighted the day. For those who might have missed it:

CSAA Central Station of the Year: Vivint
Honorable mention: United Central Control

CSAA Central Station Manager of the Year: Amy Becht, Vivint
Honorable mention: John Williams, Alarmco

CSAA Central Station Operator of the Year: Gale Gordon, The Protection Bureau
Honorable mention: Jorge Rodriguez, Monitronics

CSAA Central Station Support Person of the Year: David Palacios, UCC
Honorable mention: Kate Brickner, Vivint

ESX also announced its Maximum Impact Award winners for 2012. Hats off to the following:

Overall winner: 2GIG Technologies Go! 2.0

Best Access Control/ID Systems—Access Control System: Interlogix TruPortal

Best Access Control/ID Systems—Biometrics: 3M Cogent MiY-Card

Best Access Control/ID Systems—Telephone Entry Control/Intercom Systems: Optex iVision Plus

Best Accessories & Aids—Dealer Company Software: DICE Matrix Tech Service

Best Accessories & Aids—Mobile Applications: SedonaOffice, SedonaFSU Web Edition

Best Accessories & Aids—Installation Tool/Tester: Salient Systems, Salient University eLearning

Best Alarm Equipment—Alarm Signal Transmission Equipment: Telguard Cellular Communications for 3G/4G Networks

Best Alarm Equipment—Annunciators, Bells, Sirens, Strobes: Metis Secure Solutions, Metis Secure ENS

Best Alarm Equipment—Enhanced Video Alarm: Videofied-RSI Video Tech, IP Upgrade Kit with Videofied Free

Best Alarm Equipment—Intrusion Alarm Control Panels: Interlogix Simon XTi

Best Alarm Equipment—Intrusion Sensors/Detectors: Honeywell Security Group 5816OD

Best Alarm Equipment—PERS Hardware: SilverFox Link Watch/Pendant PERS System

Best Alarm Equipment—Wireless Alarm Systems: 2GIG Technologies Go! 2.0

Best Central Station Equipment—Central Station Software: DICE Matrix Fire Inspection

Best Central Station Equipment—Remote Video Monitoring Equipment/Software: SureView Systems Immix Cloud

Best Services—Alarm Monitoring: Bold Technologies UniversalConnector

Best Services—Dealer Marketing Services: BlueStar Security Solutions FUSION

Best Services—Security as a Service (SaaS): Honeywell Security Group MAXPRO Cloud

Best Services—Video Monitoring Services: I-View Now

Best Video Security—Cameras: Altronix eBridge IP over Coax Adapters

Best Video Security—Video Analytics: CheckVideo, CheckVideo HD Megapixel IP Bullet Camera (CV135)

Best Video Security—Video Surveillance System: Axis Communications, AXIS Camera Companion

That’s it for now. The weather prognosticators are calling for a summer stew over the next couple of days in Nashville, so the ESX show floor will be the place to be. See you out there …

Tuning up, tuning in for ESX Nashville

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Monday, June 25, 2012

Off and running shortly in Nashville for ESX, which promises to be the biggest and most informative edition in the event's five-year history. The show returns to its roots this year after stops in Pittsburgh and Charlotte, and people are already talking about the ESX Crawl. There will be a lot of business before the pleasure, though, and here are a few highlights:

—The ESA Eye-Opener Breakfast on Tuesday will shine the spotlight on Security System News' "20 under 40" Class of 2012, young professionals who are already making their mark on the industry and likely will continue to do so for many years to come. They'll share stories of how they've gotten to this point in their careers and talk about the people who have helped them get there.

—Later in the day, show attendees who want a backstage look at a CSAA Five Diamond central station will get their chance when ADS Security opens its doors for a tour of its monitoring facility in Nashville. The session is sponsored by Honeywell Security Group.

—Who will head home with the CSAA's Excellence Awards for 2012? Find out at the group's annual breakfast Wednesday morning, with awards for Central Station of the Year, Manager of the Year, Operator of the Year, and Support Person of the Year.

—Learn the latest on the evolution of ASAP to PSAP at a Wednesday morning session featuring Ed Bonifas of the CSAA and Alarm Detection Systems. Vector Security, UCC and Monitronics have taken the reins during the pilot phase of the program, but the CSAA had 75 other companies waiting to adopt ASAP at the beginning of 2012. It's an exciting time for exciting technology that is advancing every day.

That's just a taste of what ESX is serving up this year. There is a long list of seminars at www.esxweb.com, and there will be four days of networking on the show floor. And the Crawl, of course. I'll be doing my best to make the most of it. See you there ...

Platinum sued again, but two other cases dismissed

Ohio AG accuses Platinum of deceptive sales practices, but Monitronics and CPI withdraw their lawsuits against the company
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06/13/2012

AMERICAN FORK, Utah--Financially beleaguered Platinum Protection, a summer-model company here that laid off most of its employees in February, is facing another lawsuit, this one filed by the Ohio attorney general, charging that Platinum engaged in "false and misleading"

'20 under 40': Meet the Class of 2012

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05/23/2012

YARMOUTH, Maine—The editors of Security Systems News are pleased to present the “20 under 40" Click here to see photos and interviews with the Class of 2012.

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