SCHAUMBURG, Ill.—One day after Convergint Technologies acquired New York-based systems integrator Total Recall, Total Recall president Jordan Heilweil was boarding a plane to meet a new customer in Savannah, Ga.
DELRAY BEACH, Fla.—Attend a few security conferences and you’re bound to hear the term “managed services” tossed around. Most of the time you’ll be advised that managed services is the way to go. But, how do you get there? How long will it take and can you really make money offering managed services?